Top 6 Technical support specialist Jobs in Eugene, Or

desktop support specialist
Sharpbrains.global —Springfield, OR
- $4,000 - $5,000 a month
- Full-time
- Microsoft Outlook
- Mid-level
- In-person
Quick Apply
IT Support Specialist
Sharp Brains LTD —Springfield, OR
- $3,600 - $3,800 a month
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Eugene, OR
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

Discover related jobs

Based on your search for technical support specialist jobs.

IT Support Technician
Emerald Technology Group —Springfield, OR
Valid driver’s license and reliable transportation. Use modern tools and workflows, including AI-assisted tools, to improve troubleshooting, efficiency, and…
$19 - $28 an hour
Quick Apply
IT Support Specialist
Sharp Brains LTD —Springfield, OR
Desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to…
$3,600 - $3,800 a month
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support specialist in eugene, or

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near eugene, or

It Support Specialist jobs in Albany, NY

Rn Clinical Documentation Specialist jobs in Houston, TX

It Support Specialist jobs in Reston, VA

Direct Support Professional jobs in Salt Lake City, UT

It Support Specialist jobs in Seattle, WA

It Support Specialist jobs in Egg Harbor Township, NJ

Entry Level It jobs in Renton, WA

Direct Support Professional jobs in Reading, PA

Technical Specialist jobs in Harrodsburg, KY

Technical Specialist jobs in Columbia, SC

Technical Specialist jobs in San Jose, CA

Patient Admin Specialist I jobs in Stanford, CA

Intake Specialist jobs in Philadelphia, PA

Technical Specialist jobs in Tuscaloosa, AL

Technical Writer jobs in Portland, OR

Release Of Information Specialist jobs in Dallas, TX

desktop support specialist

Sharpbrains.global
Springfield, OR

Quick Apply

Job Details

Full-time
$4,000 - $5,000 a month

Qualifications

Desktop computer repair
Microsoft Outlook
Laptop (troubleshooting support)
Incident management software
In-person customer service
Hardware maintenance
Configuration management
Microsoft System Center
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Remote access software
Customer support ticket management
Desktop applications
Technical customer support for office equipment
ServiceNow
UEM
Desktop administration
Peripheral hardware support
Intune
Ticketing system technical support

Full Job Description

Location: Onsite
Employment Type: Full-Time
Salary: USD $4,000 per month

We are looking for an experienced Onsite IT Support Engineer to provide end-user computing (EUC) and desktop support services. The ideal candidate will have strong technical troubleshooting skills, experience supporting enterprise environments, and the ability to deliver exceptional customer service to end users, including VIP support.

Key Responsibilities

Provide onsite desktop support for hardware, software, and network connectivity issues.
Manage desktop devices (laptops, desktops, peripherals) through their entire lifecycle.
Handle IMAC (Install, Move, Add, and Change) activities and desk-side support services.
Diagnose and resolve hardware and software break/fix issues for desktops and laptops.
Install, configure, maintain, and troubleshoot Windows operating systems.
Support standard desktop applications, including Microsoft Office Suite and Outlook.
Deploy, manage, and maintain desktop images, software packages, updates, and security patches.
Perform software deployment, inventory management, reporting, and patch management using SCCM.
Support and manage Microsoft Intune for endpoint management.
Monitor desktop security compliance, antivirus status, and perform remediation where necessary.
Ensure all desktop devices are configured with approved corporate desktop images.
Administer printers, scanners, and other end-user peripherals.
Troubleshoot issues related to Active Directory, SCCM, Windows OS, and user accounts.
Utilize ServiceNow or similar IT Service Management (ITSM) tools to manage incidents, service requests, and problem tickets.
Provide remote support using enterprise remote support tools.
Deliver VIP and executive desk-side support with professionalism and urgency.
Serve as the primary onsite IT contact when other support teams are unavailable.
Analyze recurring service desk incidents and recommend automation or user training opportunities.
Coordinate hardware replacements and maintain spare inventory provided by vendors.
Support VPN connectivity, Microsoft Lync/Skype for Business (or Microsoft Teams), and mobile devices.
Collaborate with infrastructure, networking, and security teams to resolve complex technical issues.
Maintain accurate documentation of incidents, resolutions, asset inventory, and support procedures.

Required Qualifications

2–4 years of experience in onsite desktop support or end-user computing (EUC).
Strong knowledge of Windows Operating Systems.
Experience supporting desktop hardware, laptops, and peripherals.
Hands-on experience with Microsoft SCCM (System Center Configuration Manager).
Experience with Microsoft Intune.
Experience using ServiceNow or similar IT Service Management platforms.
Strong knowledge of Microsoft Office applications, including Outlook.
Experience with remote desktop support tools.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to prioritize multiple support requests in a fast-paced environment.

Preferred Qualifications

Experience with Active Directory administration.
Knowledge of VPN troubleshooting.
Experience supporting Microsoft Lync, Skype for Business, or Microsoft Teams.
Experience supporting macOS devices, tablets, and mobile devices.
Knowledge of printer and scanner administration.
Experience providing Smart Hands & Feet support.
Familiarity with endpoint security and antivirus management.
IT certifications such as CompTIA A+, Microsoft Certified, ITIL Foundation, or equivalent are a plus.

What We Offer

Salary: USD $4,000 per month
Full-time onsite role.
Opportunity to work in an enterprise IT environment.
Exposure to modern endpoint management technologies.
Professional growth and career development opportunities.
Collaborative and supportive team environment.

If you have a passion for IT support and enjoy solving technical challenges while delivering outstanding end-user service, we'd love to hear from you. Apply today!

Pay: $4,000.00 - $5,000.00 per month

Work Location: In person

Quick Apply

Refine Your Search

technical support specialist jobs in eugene, or

desktop support specialist

IT Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for technical support specialist in eugene, or

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected