Top 17 Customer success manager Jobs in Eugene Or

Customer Success Account Manager - Signature - Eugene, OR
UPS —Eugene, OR
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
1d
Account Manager - State Farm Agent Team Member
Cody Willis - State Farm Agent —Springfield, OR
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Children
- Health insurance
- Paid time off
Quick Apply
Account Manager - State Farm Agent Team Member
David Hersch - State Farm Agent —Springfield, OR
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Account Manager - State Farm Agent Team Member
Seth Yost - State Farm Agent —Eugene, OR
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- 401(k) matching
Quick Apply
Account Manager - State Farm Agent Team Member
Mike Contreras - State Farm Agent —Cottage Grove, OR
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- 401(k)
- Paid time off
Quick Apply
1d
Account Manager - State Farm Agent Team Member
Mayra Quaas - State Farm Agent —Eugene, OR
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Katrina Williams McCoy - State Farm Agent —United States
- $37,000 - $50,000 a year
- Full-time
- Remote
- Mid-level
- Leadership
- Marketing
- Paid time off
Quick Apply

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Customer Success Account Manager - Signature - Eugene, OR
UPS —Eugene, OR
Bachelor’s degree in business, marketing, or a related field (preferred). This role is pivotal in driving customer loyalty and maximizing revenue from existing…
1d
School Leader - Willamette Connections Academy
Connections Education —Scio, OR
Support a robust “school community” through a program of in person field trips around the state and virtual activities. Charter school management a plus.
$115,000 - $130,000 a year

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Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. The Client Account Manager, is responsible for developing…
$72,000 - $80,000 a year
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3d
Account Manager
ABI Document Support Services —Columbus, OH
Consistent client engagement through calls, meetings, and trainings. Experience managing multiple accounts and driving account growth.
$80,000 - $95,000 a year
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customer success manager jobs near eugene or

Customer Success Account Manager - Signature - Eugene, OR

UPS -
Eugene, OR

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Job Details

Full-time
1 day ago

Qualifications

Customer communication

Full Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Eugene, Roseburg, and Grant Pass, OR.

Summary

The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management

Serve as the primary point of contact and advocate for designated accounts.
Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.

Value Creation / Strategic Engagement

Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.
Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.
Assess the customer’s business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.
Develop and execute tailored success plans, driving adoption and maximizing ROI.
Create strategies for upselling / cross-selling opportunities to drive account growth.
Regularly create QBRs/QVPs for customers.

Analytics / Reporting

Monitor customer mix and performance metrics to support balanced retention efforts.
Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.
Stay informed on the customer’s industry trends to provide strategic guidance through UPS offerings.

Qualifications:

Demonstrated capability to manage high-value accounts with a customer-centric approach.
Exceptional problem-solving skills.
Outstanding communication skills across various platforms.
3 to 5 years in customer success, account management, or other customer-facing roles.
Proven ability to balance proactive customer engagement and process efficiency.
Growing expertise in medium/large customer relationship management.
Bachelor’s degree in business, marketing, or a related field (preferred).

The internal job posting will close 11:59pmEST 9/10/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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customer success manager jobs in eugene or

Customer Success Account Manager - Signature - Eugene, OR

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

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