Top 867 Service manager Jobs in Euless, Tx

Customer Service Manager
Fleetmaster Express, Inc. —Fort Worth, TX
- From $70,000 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Assistant Service Manager/Service Advisor
Grapevine Ford Lincoln —Grapevine, TX
- $55,000 - $125,000 a year
- Full-time
- Dealership
- Driver's License
- In-person
- Health insurance
- Dental insurance
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Assistant Service Manager
Morgan Properties —Bedford, TX
- $26 - $28 an hour
- Full-time
- Mid-level
- Driver's License
- Mentoring
- Paid holidays
- Health insurance
Genesis Automotive Service Manager
Huffines —Plano, TX
- Clean driving record
- Dealership
- Mid-level
- Health savings account
- Paid holidays
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Senior Client Service Manager, Personal Choice Retirement Accounts
Charles Schwab —Westlake, TX
- $33.65 - $43.27 an hour
- Hybrid work
- Research
- Office
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Service Manager
Lion Real Estate Group, LLC —Irving, TX
- $31 - $39 an hour
- Urgently hiring
- Mid-level
- Driver's License
- Plumbing
- Mileage reimbursement
- Paid parental leave
Service Manager
RDO Equipment Co. —Irving, TX
- $70,000 - $90,000 a year
- Writing skills
- Mentoring
- US work authorization
Quick Apply
10d
Service Manager Non Exempt
Cinepolis USA —Euless, TX
- Weekends as needed
- ServSafe
- Mid-level
- High school diploma or GED
- Employee discount
Service Manager
Morgan Properties —Bedford, TX
- $70,000 - $75,000 a year
- Full-time
- 5 years
- Residential
- Driver's License
- AD&D insurance
- Paid holidays
22h
Field Service Manager
RDO Equipment Co. —Irving, TX
- $70,000 - $90,000 a year
- Writing skills
- Mid-level
- Mentoring
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Service Operations Manager
RDO Equipment Co. —Fort Worth, TX
- $85,000 - $115,000 a year
- Customer service
- US work authorization
- Senior level
Quick Apply
Service Manager Trainee
RDO Equipment Co. —Irving, TX
- $28 - $34 an hour
- Sales
- Dealership
- Inventory management
- Profit sharing
Quick Apply
Service Center Warehouse Manager - Site Leader
Graybar Electric Company, Inc. —Irving, TX
- From $85,000 a year
- Full-time
- 5 years
- Forklift
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
12d
Task Force General Manager- Select Service Division
Highgate Hotels Corporate Office TX —Irving, TX
- Full-time
- Office
- Hotel
- Travel
Service Manager
COLD FACTOR HEATING & AIR SERVICES —Flower Mound, TX
- $65,000 - $185,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Health insurance
Quick Apply
Regional Service Manager
Lion Real Estate Group, LLC —Irving, TX
- Urgently hiring
- Driver's License
- Plumbing
- Travel
- Mileage reimbursement
- Paid parental leave
Service Project Manager
Trane Technologies —Fort Worth, TX
- $91,516.66 - $128,379.99 a year
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Service Delivery Manager
Computacenter —Plano, TX
- $135,000 - $165,000 a year
- 5 years
- Bachelor's degree
- Travel
Service Manager at Hastings End
Billingsley Company —Coppell, TX
- Weekends as needed
- Clean driving record
- 6 years
- Customer service
Quick Apply
Warranty Service Manager
David Weekley Homes —Dallas, TX
- Full-time
- Research
- Mid-level
- Budgeting
- Profit sharing
- Paid holidays
Quick Apply

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service manager jobs near euless, tx

Customer Service Manager

Fleetmaster Express, Inc. -
Fort Worth, TX

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Interpersonal skills
Account development
Frontline customer support management
Transportation management systems
Transportation management
Bachelor's degree
EDI transactions for logistics
AS400
Trimble
Employee performance reporting
Account management
Call center management

Full Job Description

Company Overview
Fleetmaster Express, Inc. has established itself as a leading provider of premium truckload services. With a comprehensive range of offerings including trucking, brokerage, warehousing, logistics management, and storage, we are dedicated to meeting our customers' diverse needs through trust and clear communication.

Position Summary

The Customer Service Manager is responsible for leading the Customer Service Department and ensuring that exceptional service is provided to Fleetmaster Express customers. This position oversees customer service personnel, manages customer relationships, resolves service issues, and works closely with Operations, Driver Managers, Fleet Managers, Revenue & Accounting, and Sales to ensure customer expectations are consistently met.

The Customer Service Manager is responsible for driving customer satisfaction, improving operational communication, developing team members, and implementing processes that enhance service quality while supporting the company's operational and financial objectives.

________________________________________

Qualifications

Education & Experience

Bachelor's degree in Business, Transportation, Logistics, or a related field preferred.
Minimum of three (3) years of experience in customer service, transportation, logistics, or a related field.
Previous supervisory or management experience preferred.
Experience working in the trucking or transportation industry is preferred.
Experience utilizing Transportation Management Systems (TMS) is preferred.

________________________________________

Essential Responsibilities

Lead, coach, and develop the Customer Service team while fostering a culture of accountability and exceptional customer service.
Serve as the primary escalation point for customer concerns, service issues, and operational exceptions.
Build and maintain strong customer relationships through proactive communication and timely issue resolution.
Coordinate daily customer service activities with Operations, Fleet Managers, Driver Managers, Dispatch, Revenue & Accounting, and Sales.
Monitor shipment status and proactively communicate delays, service interruptions, and delivery updates to customers.
Ensure customer requests are handled accurately and efficiently while maintaining high service standards.
Assist with customer onboarding and implementation of new accounts.
Develop departmental procedures that improve communication, efficiency, and customer satisfaction.
Analyze customer service metrics and identify opportunities for continuous improvement.
Ensure compliance with company policies, procedures, and customer service standards.
Build and maintain customer scorecards to track performance and support customer business reviews.
Prepare reports and communicate service trends and customer concerns to leadership.
Support company initiatives related to customer retention, operational performance, and business growth.

________________________________________

Skills & Competencies

Strong leadership, coaching, and employee development skills.
Excellent verbal and written communication skills.
Outstanding customer service and relationship-building abilities.
Strong organizational, analytical, and problem-solving skills.
Ability to prioritize multiple responsibilities in a fast-paced transportation environment.
Knowledge of transportation operations and freight movement.
Working knowledge of FMCSA and DOT regulations preferred.
Proficient with Microsoft Office Suite and Transportation Management Systems.
Experience with AS400, TMW, Trimble, Omnitracs, customer portals, and Electronic Data Interchange (EDI).

________________________________________

Equipment Used

AS400
TMW Transportation Management System (TMS)
Trimble Transportation
Omnitracs
Microsoft Office Suite
Microsoft Teams
Customer Portals
Electronic Data Interchange (EDI)

________________________________________

Key Performance Metrics

Customer Satisfaction
Customer Retention
On-Time Service
Response Time
Service Failure Resolution
Customer Communication
Load Visibility
Shipment Accuracy
Escalation Resolution
Operational Efficiency
Team Performance
Customer Account Growth

Pay: From $70,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience leading a team?

Experience:

Transportation : 3 years (Preferred)
EDI: 1 year (Required)
AS400: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in euless, tx

Customer Service Manager

Assistant Service Manager/Service Advisor

Assistant Service Manager

Genesis Automotive Service Manager

Senior Client Service Manager, Personal Choice Retirement Accounts

Service Manager

Service Manager

Service Manager Non Exempt

Service Manager

Field Service Manager

Service Operations Manager

Service Manager Trainee

Service Center Warehouse Manager - Site Leader

Task Force General Manager- Select Service Division

Service Manager

Regional Service Manager

Service Project Manager

Service Delivery Manager

Service Manager at Hastings End

Warranty Service Manager

I want to receive the latest job alert for service manager in euless, tx

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