Top 24 help desk Jobs in evans ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
21h
Bilingual Technical Customer Support Agent (English/Spanish)
ADP —Augusta, GA
- Full-time
- Spanish
- English
- Databases
- Paid time off
- Benefits from day one
11d
HELP DESK TECHNICIAN
Premier Networx —Augusta, GA
- Entry level
Service Desk Technician
Syntelligent Analytic Solutions —Augusta, GA
- $20.00 - $21.83 an hour
- Online Application
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
IT Systems Support Analyst
Augusta University —Augusta, GA
- $52,500 - $65,600 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
7d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Appling, GA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IS Services & Support Engineer
Turner Construction Company —Augusta, GA
- Computer Science
- Mid-level
- Office
CPE ST3 Trainer
LNO —Fort Gordon, GA
- Full-time
- Classroom
- Up to 50% travel
- Mid-level
Quick Apply
Application SME/Trainer-Of-Trainer
Semper Valens Solutions —Augusta, GA
- Full-time
- Analysis skills
- Bachelor's degree
- 1 year
Quick Apply
Specialist, Field Operations Specialist, Field Operations Supply Chain, Equipment and Logistics Jackson, SC, US May 30, 2026
Aecon Group —Jackson, SC
- Email
- Mid-level
- Windows
- Microsoft Office
- Tuition reimbursement
Traveling Technical Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
4d

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Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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help desk jobs near evans ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year
21 hours ago

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

help desk jobs in evans ga

Senior Microsoft Communications Support Engineer

Bilingual Technical Customer Support Agent (English/Spanish)

HELP DESK TECHNICIAN

Service Desk Technician

IT Systems Support Analyst

IT Support Engineer I, Ops Tech Solutions (OTS)

IS Services & Support Engineer

CPE ST3 Trainer

Application SME/Trainer-Of-Trainer

Specialist, Field Operations Specialist, Field Operations Supply Chain, Equipment and Logistics Jackson, SC, US May 30, 2026

Traveling Technical Support Analyst

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)

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