Top 10 Inbound call center representative Jobs in Evansville, In

Customer Service Representative
OneMain Financial —Evansville, IN
- Full-time
- Spanish
- English
- Mid-level
- Employee stock purchase plan
- Paid holidays
5d
Mortgage Resolutions Spec II
Old National Bank —Evansville, IN
- $17.00 - $27.50 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Sales Representative
Team Architects —United States
- $72,000 - $330,000 a year
- Full-time
- Remote
- Mid-level
Quick Apply
13d

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Customer Service Representative
OneMain Financial —Evansville, IN
Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution. Up to 4% matching 401(k).
5d
HR Service Center Representative
OneMain General Services Corporation —Evansville, IN
Performs administrative/operational/customer support duties requiring independent initiative and judgment through various delivery channels such as telephone, e…
13d

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d

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Customer Service Representative

OneMain Financial -
Evansville, IN

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Job Details

Full-time
5 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Paid sick time

Qualifications

High school diploma or GED

Full Job Description

At OneMain, Customer Service Representatives empower customers – understanding customer needs and providing solutions. while learning the core functionalities of our business at OneMain allowing them to grow their career.

In the Role

Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution
OneMain website support, including technology assistance, password resets and a multitude of customer support activities, including payment arrangements, addressing customer concerns when they receive a declined notification
Handling customer complaints, branch issues, delinquency levels and refunds
Multiple portfolio servicing, including cash advances, convenience checks and settlements
Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures
Negotiate with customers to resolve account matters
Maintain and notate all appropriate information and documentation on customer accounts
Lien releases paid out processing, questions regarding closed or resolved accounts
Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets
Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing
Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses

Requirements

HS Diploma/GED

Preferred Requirements

2-4 years’ Call Center experience preferred
Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions
Demonstrated customer service skills
Excellent and engaging communication skills
Ability to thrive in a fast-paced team environment and work in several systems simultaneously
Ability to quickly analyze challenging problems / situations and provide solutions
Bilingual English / Spanish skills a plus, but not required

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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inbound call center representative jobs in evansville, in

Customer Service Representative

Mortgage Resolutions Spec II

Sales Representative

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