Top 4 It service manager Jobs in Evansville, In

IT Customer Relationship Manager/ Project Manager - Digital Technology Services
Deaconess Health System —Evansville, IN
- Computer Science
- Mid-level
- Bachelor's degree
Manufacturing Operations IT Services Manager, US&C
Magnera Corporation —Evansville, IN
- Full-time
- Remote
- Computer science
- Oracle
- Computer Science
Associate Manager, Cloud Service Delivery Engineer
Altria —United States
- $104,900 - $152,150 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Windows
- Profit sharing
- Paid parental leave

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IT Customer Relationship Manager/ Project Manager - Digital Technology Services

Deaconess Health System -
Evansville, IN

Apply Now

Job Details

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Build Strong Partnerships That Drive Healthcare Innovation

We are seeking a collaborative and customer-focused IT Customer Relationship Manager / Project Manager to join our team. In this role, you will serve as the bridge between Information Technology and our customers, helping ensure technology solutions align with operational goals and support exceptional patient care.

You will work closely with leaders, operational teams, and IT professionals to understand business needs, manage technology initiatives, and guide projects from concept through implementation. As a trusted advisor and primary point of contact, you'll help customers navigate technology requests, identify opportunities for improvement, and ensure successful delivery of IT services and solutions.

This is an excellent opportunity for someone who enjoys relationship building, problem-solving, project coordination, and making a meaningful impact through technology.

What You'll Do

Build and maintain strong relationships with customers across Deaconess and affiliated organizations
Serve as the primary point of contact for IT-related requests, issues, project initiatives, and service needs
Partner with customers to understand operational challenges and identify technology solutions that support business objectives
Coordinate and facilitate meetings related to optimization opportunities, project requests, and technology initiatives
Collaborate with technical and operational teams to evaluate needs, define requirements, and develop solutions
Monitor and communicate the status of IT requests, projects, and support activities
Develop project estimates, statements of work, timelines, budgets, and project documentation
Assist in planning, coordinating, and executing technology projects from initiation through completion
Create reports, dashboards, and presentations that provide project updates and key performance insights
Manage customer expectations through proactive communication and effective relationship management
Identify opportunities to improve processes, services, and customer satisfaction
Support continuous improvement initiatives that enhance technology adoption and organizational efficiency

What We're Looking For

Experience in a customer-facing IT, technology consulting, business relationship management, or similar role
Strong communication and interpersonal skills with the ability to build trusted relationships
Experience coordinating or managing projects with multiple stakeholders and competing priorities
Ability to translate business needs into actionable technology solutions
Strong organizational, analytical, and problem-solving skills
Experience facilitating meetings, documenting requirements, and tracking project progress
Ability to manage multiple initiatives while maintaining attention to detail and customer service
A collaborative mindset with the ability to work effectively across technical and operational teams

Preferred:

Bachelor's degree in CIS, Computer Science, Healthcare Informatics, Health Information Management, or a related field
Previous IT project management experience
Experience working with Epic or other electronic medical record systems
Experience supporting healthcare technology initiatives

What We Offer

A highly visible role that allows you to influence technology decisions across the organization
Opportunities to lead projects and collaborate with leaders throughout the health system
Exposure to a wide range of healthcare technologies, operational workflows, and strategic initiatives
Professional growth in customer relationship management, project management, and healthcare IT
A collaborative environment where innovation, teamwork, and customer service are highly valued
Meaningful work that helps improve technology experiences for caregivers, staff, and patients
A stable and growing healthcare organization committed to continuous improvement
A supportive culture that encourages learning, development, and long-term career growth

Apply Now

Refine Your Search

it service manager jobs in evansville, in

IT Customer Relationship Manager/ Project Manager - Digital Technology Services

Manufacturing Operations IT Services Manager, US&C

Associate Manager, Cloud Service Delivery Engineer

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I want to receive the latest job alert for it service manager in evansville, in

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Build Strong Partnerships That Drive Healthcare Innovation

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What We Offer

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