Top 1825 Senior customer Jobs in Evendale Oh

Senior Customer Service Representative
Advanced Ground Systems Engineering —Cincinnati, OH
- $70,000 - $90,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Sr Procurement Analyst
Atlas Air —Cincinnati, OH
- $62,000 - $84,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Conflict management
Sales Analyst
Nestlé Purina —Loveland, OH
- $72,000 - $90,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
- 401(k) matching
9d
Senior Customer Success Manager II, Omni Commerce
Pacvue —Cincinnati, OH
- $110,000 - $130,000 a year
- Remote
- Inventory management
- 8 years
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Senior Analyst
The Clorox Company —Mason, OH
- $75,800 - $170,100 a year
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Communication skills
- Health insurance
- Adoption assistance
Server
Summit of Blue Ash —Blue Ash, OH
- Weekends as needed
- Customer service
- English
- Ability to climb stairs
Quick Apply
Sr Customer Sales Lead Kroger Snacks
Campbell Soup Company —Cincinnati, OH
- $139,100 - $191,300 a year
- Full-time
- Sales
- Merchandising
- Office
- AD&D insurance
- Paid holidays
9d
Receptionist PT
Fairfield Care Community —Fairfield, OH
- $14 - $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Loan repayment program
- Health insurance
Quick Apply
Sr Operations Admin
FedEx —Cincinnati, OH
- $18.19 - $27.34 an hour
- Part-time
- Mid-level
- Travel
- 4 years
8d
Part Time Office Assistant
Visiting Angels - West Chester —West Chester, OH
- $20 - $22 an hour
- Part-time
- Microsoft Excel
- Caregiving
- Office
- Flexible schedule
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FOOD SERVICE WORKER (FULL TIME AND PART TIME)
Culinary Services Group —Cincinnati, OH
- $17.50 an hour
- Urgently hiring
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
Customer Sales Manager Kroger
Haleon —Cincinnati, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health insurance
Senior Operations Processor
U.S. Bank National Association —Cincinnati, OH
- $22.50 - $30.00 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Sr Svc Agent/Non-DOT
FedEx —Loveland, OH
- $20.31 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
1d
Dining Server
Life Enriching Communities —Montgomery, OH
- 12 hour shift
- Customer service
- Mentoring
- Leadership
- Dental insurance
- Paid time off
Quick Apply
Concierge
The Wellington at North Bend Crossing —Cincinnati, OH
- Entry level
- Paid training
- Health insurance
Quick Apply
Senior Customer Service Sales Representative Part Time
K&G Men's Company LLC —Cincinnati, OH
- Part-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Tuition reimbursement
- Employee discount
Quick Apply
Senior Manager, Client Sales and Insights - Retail (Hybrid: Cincinnati, OH)
Circana —Cincinnati, OH
- $75,000 - $105,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Part-Time Food Service Worker - 3.75 hours
Greater Cincinnati School Application Consortium —Cincinnati, OH
- $14.57 - $19.58 an hour
- Part-time
- Basic math
- High school diploma or GED
- Public school
Server
StoryPoint —West Chester, OH
- Part-time
- Travel
- Ability to lift 25 pounds
- Entry level
Quick Apply
9d

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senior customer jobs near evendale oh

Senior Customer Service Representative

Advanced Ground Systems Engineering
Cincinnati, OH

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Teamwork
Spreadsheets
ERP systems
Microsoft Office
Bachelor's degree
Continuous improvement
Attention to detail
Customer support specialist experience
Customer support
Excel data analysis

Full Job Description

Customer Service Representative

Position Summary

We are seeking a detail-oriented and relationship driven Customer Service Representative to join our team to manage complex customer relationships end-to-end, from initial quoting and order placement through delivery and post-sales support. In this role, you will ensure accurate and timely execution of customer requirements while consistently meeting key performance indicators (KPIs) for speed, accuracy, and on-time delivery; and serve as a primary liaison between customers and internal teams, driving cross-functional alignment, resolving issues efficiently, and enhancing overall customer satisfaction.

What You’ll Do

RFQ & Quotation Management

Review customer requirements, specifications, and terms to ensure compliance with company standards
Prepare accurate and timely quotations, including pricing analysis and cost comparisons
Coordinate internal reviews and approvals for RFQs
Maintain RFQ logs and analyze quote win rates

Order Management

Process customer purchase orders and ensure alignment with quoted terms
Resolve discrepancies prior to order acceptance
Enter and manage orders in the ERP system
Provide regular updates on order status

Customer Support

Respond to customer inquiries related to orders, quotes, invoices, and technical questions
Investigate and resolve issues such as product damage, shortages, and warranty claims
Track and ensure timely closure of all customer inquiries

Collaboration & Continuous Improvement

Partner with Engineering, Purchasing, and Sales teams to maintain accurate product and pricing data
Support strategic accounts and process improvement initiatives
Develop and track key performance metrics (KPIs)

What Success Looks Like

Timely and accurate RFQ and order processing
Strong customer satisfaction and responsiveness
High on-time customer delivery performance
Continuous improvement in processes and service metrics

Required Qualifications:

Bachelor’s degree or 7+ years of related experience in a customer service or order management role
Advanced Microsoft Excel and Office skills
Strong communication and problem-solving abilities
Analytical mindset with attention to detail
Experience working with ERP systems
Ability to adapt in a fast-paced, changing environment while maintaining a positive attitude
Aerospace industry experience highly preferred

Preferred:

Experience in the aerospace or manufacturing industry
Background in pricing, quoting, or technical customer support

Benefits Package

Health Coverage: Medical, dental, and vision insurance
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation plus paid holidays
Work-Life Balance: Supportive environment with flexibility where possible
Career Development: Training programs and opportunities for advancement

Why Join Us?

Collaborative, cross-functional work environment
Opportunity to work with strategic customers and complex projects
Focus on continuous improvement and professional growth

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Are you comfortable working in an onsite setting?
Describe a time you handled a difficult customer. What did you do and what was the outcome?
How would you respond to a customer who is upset about a delayed response?
What makes you great at customer service?
Do you have experience supporting international customers across multiple time zones?
Do you have experience reviewing and interpreting customer contracts, requirements, or service-level agreements?
Are you comfortable working in a fast-paced, high-volume, and deadline-driven customer support environment?
Please describe your experience supporting aerospace customers (e.g., airlines, OEMs, MROs, or government/defense clients.
Will you now or in the future require employer-sponsored visa support (e.g., H-1B)?
Do you have at least 5 years of customer service experience in aerospace, aviation, or another highly regulated industry?

Education:

Bachelor's (Preferred)

Experience:

Customer support: 5 years (Preferred)
ERP systems: 3 years (Preferred)

Ability to Commute:

Cincinnati, OH 45215 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

senior customer jobs in evendale oh

Senior Customer Service Representative

Sr Procurement Analyst

Sales Analyst

Senior Customer Success Manager II, Omni Commerce

Customer Senior Analyst

Server

Sr Customer Sales Lead Kroger Snacks

Receptionist PT

Sr Operations Admin

Part Time Office Assistant

FOOD SERVICE WORKER (FULL TIME AND PART TIME)

Customer Sales Manager Kroger

Senior Operations Processor

Sr Svc Agent/Non-DOT

Dining Server

Concierge

Senior Customer Service Sales Representative Part Time

Senior Manager, Client Sales and Insights - Retail (Hybrid: Cincinnati, OH)

Part-Time Food Service Worker - 3.75 hours

Server

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