Program Specialist 3
I-BEST (Integrated Basic Education & Training)
SALARY: $59,760 - $67,704
LOCATION: Lynnwood, Washington
DESCRIPTION:
Within the School of Academic Foundations, the Program Specialist 3 works under general direction and reports to the Director of Basic Skills Students services. This position assists higher-level staff by coordinating all aspects of the I-BEST (Integrated Basic Skills and Training) program; providing technical assistance and specialized consultation to program participants, staff and outside entities; and recommending resolution for complex problems and issues related to the program. This position also performs essential tracking, monitoring, and data collection for I-BEST students, preparing documents, coordinating and scheduling program activities and providing detailed information to students, staff and the public regarding the I-BEST program.
This is a classified position reporting to the Director of Basic Skills Student Services.
Applications received by August 9th, 2026, at 11:59 PST will receive priority consideration. Applications submitted after this deadline may not be reviewed unless a second round of review is deemed necessary. Position is opened until filled.
Responsibilities include, but are not limited to:
-
Monitors and tracks student eligibility, participation and completion of program activities.
-
Process new student applications and verify that all required enrollment paperwork has been completed
-
Process student registration requests and send registration confirmations
-
Evaluate alternative placement tool and transcripts to determine program eligibility and standing
-
Evaluate and approve students for scholarships, confirming that all requirements have been met
-
Create, maintain and manage student files, including academic progression and demographic information
-
Maintain accurate case notes, documenting student interactions and administrative activities
-
Create and update academic plans accurately and promptly: Accurately follow detailed requirements that vary by program and requirement year
-
Use the student management system to run reports, access student schedules, testing, and transcript information to update student folders and to track student progress.
-
Create and maintain team resources including registration spreadsheet, drop-ins schedule, email templates, and other team tools
-
Duty: Provide direct support and training to students within the program
-
Train students on program requirements, including college and financial aid applications and forms
-
Provide support and guidance for students in completing their certificate or degree program
-
Train students on setting up student accounts and navigating college systems
-
Duty: Serve as a liaison to other campus office and outside entities to ensure and track compliance with regulations
-
Track program requirements for most common destination programs for students (ie LPN and RN program requirements for multiple schools)
-
Facilitate and document compliance with SBCTC, federal, state and college regulations
-
Communicate with financial aid and other internal and external partners about student eligibility and required steps
-
Respond positively to changes in program requirements.
-
Duty: Provide information to students and the community regarding the program, including participation in outreach events
-
Communicate reminders to students about program requirements and events
-
Schedule and confirm student appointments
-
Schedule and lead classroom presentations
-
Develop and lead Financial Assistance and other informational workshops
-
Duty: Work collaboratively with team members to streamline and improve systems for increased efficiency and quality
REQUIRED QUALIFICATIONS:
-
Two years of administrative or clerical experience, preferably in an education setting OR equivalent experience.
-
Demonstrated computer proficiency with Microsoft Office products and Google applications.
-
Demonstrated ability to maintain a high level of accuracy and completeness while managing multiple tasks, projects and deadlines
-
High level organizational skills: able to effectively manage multiple priorities, problem solve and plan ahead.
-
Ability to work effectively with culturally, ethnically and economically diverse populations.
-
Proven capacity to efficiently synthesize information from multiple sources, retain critical details and apply new knowledge to practical situations.
-
Cultivate and maintain professional and collaborative working relationships in a team-oriented environment
(See Conditions of Employment section for additional requirements.)
DESIRED QUALIFICATIONS:
-
Associates degree
-
Four or more years of progressively responsible administrative/clerical experience.
-
Experience in program design and change in a fast-paced office environment.
-
At least one year of professional experience providing student support services, educational planning, student advising, and/or case management services to adult learners from historically marginalized populations, particularly non-native speakers of English, immigrant populations, low income, and/or first-generation students
PHYSICAL WORK ENVIRONMENT:
Work is typically performed in an office setting, and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. Inventory management requires some lifting and moving of objects up to 30lbs. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend written and spoken English and will include communication with people for whom English is not their first language. This also includes the ability to produce clearly written documents. Those who are multilingual are strongly encouraged to apply.
WORK SCHEDULE:
40-hour work week. Monday through Friday with varying start and end times (8:00am-4:30pm or 8:30am-5:00pm).
COMPENSATION:
Salary is range 53. Beginning salary is $59,760 - $67,704 annually, with progressive increases to $80,496, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).
CONDITIONS OF EMPLOYMENT:
-
You must document your citizenship or employment authorization within three days of hire.
-
Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant 's suitability and competence to perform in the position.
-
All new positions are contingent upon funding.
-
At this time, Edmonds College does not sponsor H1-B Visas.
-
Complete, sign, and submit Declaration Regarding Sexual Misconduct
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:
-
Response to supplemental questions (part of the online application). These questions are used in the screening process. Please provide thorough responses.
-
Current resume.
-
Cover letter (Optional)
-
Names and contact information for three references.
-
For veterans' preference, please scan and attach your DD214, Member-4 Form.
SUPPLEMENTAL QUESTIONS:
This role requires strong administrative skills, including the ability to track and interpret complex data and policies such as financial aid and residency status, and academic and state requirements. Please describe a previous role where you were responsible for managing complex information. What specific data were you tracking/interpreting? How much data were you working with, and what made it complex?-
Please describe your experience explaining complex information or systems to people with a wide variety of backgrounds and varying abilities.
Important, if this position is posted on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities page, please apply using one of those official links. Applications submitted through external websites will not be received in the College 's application system.
Established in 1967, Edmonds College is a public community and technical college serving south Snohomish County. The college is guided by a mission centered on Teaching, Learning, and Community, with a strong commitment to academic excellence, student success, and community engagement. It serves about 18,000 students annually, including more than 800 international students from more than 55 countries. The college offers nearly 66 associate degrees and 111 professional certificates in 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B;
[email protected], 425.640.1814.
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College 's commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College 's Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/student-services/campus-safety-and-emergency-preparedness/clery-act/default.html.
