Position Title: Business Sales Account Executive
Base Salary: $50,000 annually DOE
Performance-Based Salary Advancement: Eligible for a salary increase up to $60,000 annually within six months, contingent upon successful completion of training and achievement of defined performance goals.
Commission: Target commission of $40,000 annually.
Benefits: medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth, and education reimbursement programs.
Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, refreshingly great customer experience, and affordable plans that put customers in charge.
As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.
Our Company Values:
Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
Earning Your Trust: We build trust through clear, honest, human communication.
Job Summary
The Business Sales Account Executive is a unique and exciting role responsible for generating sales in Ziply Fiber’s service areas to the small and medium business community. This includes sales campaigns through door-to-door efforts, networking, local partnerships, and community-based events.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
- Successfully complete the Ziply Fiber New-hire Sales Training.
- Call upon a high number of businesses, both in-person and through email or phone, as directed by Ziply Sales Leadership and present Ziply Fiber’s Internet and phone services as directed by Ziply Sales Leadership.
- Follow the sales process outlined in Ziply Fiber’s New-hire training, including but not limited to, daily door knocking in designated business communities as set forth by the sales manager, following prospects via phone calls and emails resulting in closing one new customer each day.
- Participate in various events within an assigned territory, to get customers to sign-up for Ziply Fiber services.
- Travel outside assigned territory to participate in team-wide sales events, up to 25% of working days.
- Active involvement in Chambers of Commerce and other local organizations.
- Participate in e-learning, classroom sales training, and associated curriculum in tandem with Sales Trainer.
- Meet and exceed monthly sales performance expectations.
- Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses, and others in a timely manner.
- Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis.
- Performs other duties as required to support the business and evolving organization.
Required Qualifications:
- High school diploma or GED.
- Excellent communications and interpersonal skills with an aptitude to communicate complex solutions in a professional business setting.
- Demonstrated experience working with people in a variety of settings that required use of interpersonal skills (e.g., customer service, retail or service industry jobs, school teams, or clubs).
- Must be enthusiastic, persuasive, and resilient—able to handle rejection and maintain a positive attitude throughout the sales process.
- Must be self-motivated and competitive, with a strong personal drive to achieve goals.
- Must be committed to providing exceptional customer service in a calm, professional manner.
- Must have access to reliable transportation.
- Must be willing to travel outside of the immediate area up to 25% of working days.
- Must be able to pass local community background checks and permitting processes.
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
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Preferred Qualifications:
- Bachelor’s degree in business, marketing, communications, or a related field preferred; recent college graduates are strongly encouraged to apply.
Sales experience—Ziply Fiber provides comprehensive training to equip new hires with the skills needed to succeed.
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Knowledge, Skills, and Abilities:
- Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
- Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
- Strong verbal and written communication, attention to detail, and organizational skills.
- Ability to work within critical deadlines.
- Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
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Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
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