Top 72 Help desk Jobs in Everett, Wa

Tier 1 Support Technician
Genwest Systems, Inc —Seattle, WA
- $55,000 - $67,500 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
14d
Deskside Support
Phoenix Business Consulting —Redmond, WA
- $20 - $23 an hour
- Contract
- Mid-level
- Budgeting
- In-person
Quick Apply
1d
Application Support Level I (Night Shift)
Radia Inc., PS —Lynnwood, WA
- $23.37 - $33.09 an hour
- Full-time
- Mid-level
- Microsoft Office
- Driver's License
- Free parking
- Profit sharing
Quick Apply
13d
IT Support Specialist
Electric Mirror LLC —Everett, WA
- $36.00 - $43.25 an hour
- Full-time
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT SUPPORT 1 - Project Position
Snohomish County —Everett, WA
- $4,669.10 - $6,119.11 a month
- Full-time
- Word processing
- Computer literacy
- Office
- Wellness program
- Commuter assistance
1d
School Technology Specialist
Northshore School District 417 —Bothell, WA
- $29.86 - $36.13 an hour
- Online Application
- Classroom
- 18 years or older
- Computer literacy
- AD&D insurance
- Disability insurance
Help Desk Technician
Reid Middleton —Everett, WA
- $25.25 - $28.50 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Free parking
- Health savings account
Quick Apply
7d
Pharmacy Tech Support / Call Center Rep (Work from Home)
IQVIA —Everett, WA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
Software Support Analyst – Substitute/On-Call
Northwest Educational Service District —Everett, WA
- $49.10 an hour
- On call
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee assistance program
IT Support Associate II, OTS
Amazon.com Services LLC —Arlington, WA
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Geek Squad Agent (Retail Store)
Best Buy —Everett, WA
- $20.77 - $29.73 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
1d
IT Support Analyst
ICONIX Waterworks —Snohomish, WA
- $28.00 - $33.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Service Desk
Planet Fitness —Everett, WA
- $20.75 - $21.00 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Maintenance
- 401(k) matching
Quick Apply
1d
IT Support Specialist
AIT —Bothell, WA
- $31.25 - $38.46 an hour
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Associate NOC Technician (Network Operations Center)
Ziply Fiber —Everett, WA
- $19.00 - $33.49 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Everett, WA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
12d
IT Support Specialist
Kendall Auto Group —Marysville, WA
- Weekends as needed
- Dealership
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Laboratory Support Specialist I
PRECISE SOFTWARE SOLUTIONS INCORPORATED —Bothell, WA
- Background check
- Bachelor of Science
- Windows
- Paid training
- Wellness program
Quick Apply
2h
IT Support Engineer I, LEO IT Services
Amazon Kuiper Manufacturing Enterprises LLC —Everett, WA
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance

I want to receive the latest job alert for help desk in everett, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Tier 1 Support Technician

Genwest Systems, Inc
Seattle, WA

Quick Apply

Job Details

Full-time
$55,000 - $67,500 a year
14 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Life insurance

Qualifications

Government information & network security
Network troubleshooting
Computer Science
IT user and group management
Wireless networking
Customer service
Software deployment
Enterprise software
Moving
Technical support
User training (technical support)
Information security compliance
Bachelor's degree
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Remote access software
Desktop applications
macOS administration
Hardware management
Managing projects
System deployment
Productivity software
VPN management
Identity and access management (IAM) solutions
Network infrastructure management
Equipment inventory management
IT department experience
802.11 (Wi-Fi)

Full Job Description

Genwest Systems Inc., an equal opportunity employer, is currently accepting applications for a Tier 1 Support Technician. This position will primarily support our clients at the National Oceanic & Atmospheric Administration (NOAA), National Ocean Service (NOS), Office of Response and Restoration (OR&R).

Location:

This position will work a full-time schedule, working from NOAA offices in Seattle, WA.

Position Description and Requirements:

The Tier 1 Support Technician serves as the initial point of contact for technical assistance, supporting a distributed team of local and remote personnel within the NOAA Office of Response and Restoration (OR&R). This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network connectivity issues to ensure continuous operational readiness across the organization. Key duties include provisioning and deploying IT assets including mobile devices (iPhones, MiFi devices, etc), managing user access, and maintaining system infrastructure in strict compliance with federal IT security standards. Through proactive and responsive help desk support, the technician plays a vital role in ensuring OR&R’s scientific and environmental response missions run smoothly without technical disruption.

The Technician will coordinate storage and inventory of IT equipment and supplies, keeping an accurate inventory count of equipment, notifying the task lead when supplies are needed. Manages equipment storage to ensure items are organized and develops systematic processes for the distribution and reintegration of supplies to ensure accurate accountability of supplies purchased with government funds. This work requires attention to detail, knowledge of various types of IT equipment, and prioritizing work to support the help desk team and task list while also maintaining the physical space of the help desk to ensure equipment care, tracking, and disposition..

This position requires the physical capability of lifting and moving equipment throughout the campus including cord management on the floor, lifting and moving monitors onto desks and into arms/stands. Elevators and carts are available to assist in equipment movement and management. Continued assignment to this position is contingent upon obtaining and maintaining customer approval, client suitability, and/or the required security clearance. All newly hired employees are required to be processed through E-Verify, and must be able to pass a required NOAA background check and clearance to allow access to NOAA IT systems and applications.

Position Duties:

Windows support for users on an Active Directory domain structure
Active Directory support and administration
Imaging of computers using PXE Boot
Support smartphone users, Android and Apple, in a government environment
Microsoft Office/Google Suite user support
Adobe product support, including Creative Suite products
Google Workspace support
Copier logistics support
Network printer support
Workstation setup support
IT security scanning, vulnerability patching
Coordinate Vendor supplied support
Backup/disaster recovery support
Video / conference room support
Wi-fi support/connectivity support
Ability to provide support using remote tools
Comfortable managing computer hardware components and engaging in minor hardware repair.
Device Driver troubleshooting and management

Qualifications:

The successful candidate will be expected to demonstrate the listed qualifications in his/her resume and interview:

Bachelors Degree with focus in Information Technology, Computer Science, Information Systems, or other relevant disciplines
4 years relevant experience in an IT helpdesk or technical support role, preferably within a federal agency or corporate managed IT environment.
NOTE - relevant experience may be substituted for all or part of education requirement
Proven experience troubleshooting hardware, software, and network connectivity issues (VPNs, remote desktop, Wi-Fi) for both on-site and geographically dispersed remote users.
Hands-on experience with modern operating systems (Windows 10/11, macOS), enterprise productivity suites (Microsoft 365 or Google Workspace), and Active Directory for user account and access management.
Experience provisioning, configuring, imaging, and tracking IT assets from deployment to decommissioning.
Familiarity with federal IT security standards and compliance frameworks.
Excellent interpersonal and communication skills, with a demonstrated ability to provide patient, clear technical guidance to a diverse team of scientific, response, and administrative personnel.
Ability to facilitate training and information sessions for end users

Applicants must have strong skills in understanding and communicating complex concepts, problem solving, and working effectively and patiently as part of a high performing team with high expectations, and diverse views and opinions.

Self-motivated, energetic, strategic thinker- able to take on problems, identify and confirm plans of action, and collaboratively address obstacles.
Ability to work and travel independently.
Demonstrated flexible and proactive approach to problem-solving.
Demonstrated ability to plan and execute long-term projects, including setting timelines and milestones, communicating status, balancing priorities, and delivering products to specification.

Benefits & Compensation:

Compensation will be determined based on the experience and qualifications of the successful applicant in combination with contract budget. The wage range is anticipated to be roughly $55,000-$67,500 on an annualized basis, depending on candidate qualifications and client budget.

The position is eligible for the Genwest full-time benefit package that includes:

Health insurance,
Paid personal and holiday leave
401(k) program eligibility
Employee disability and life insurance

To Apply:

Please include any cover letter, your resume and references in a single .pdf (Adobe Acrobat) attachment (no more than 4 pages in length) with your name included in the .pdf file name. Also, please include the words, “Tier 1 Support Technician” in the subject line of your email.

Applicants selected for interviews will be contacted via email. The position will remain open until filled, with priority given to applications received by August 21, 2026.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Job Type: Full-time

Pay: $55,000.00 - $67,500.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Vision insurance

Compensation Package:

Hourly pay
Overtime pay

Experience:

Technical support: 2 years (Preferred)

Ability to Commute:

Seattle, WA 98115 (Preferred)

Ability to Relocate:

Seattle, WA 98115: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in everett, wa

Tier 1 Support Technician

Deskside Support

Application Support Level I (Night Shift)

IT Support Specialist

IT SUPPORT 1 - Project Position

School Technology Specialist

Help Desk Technician

Pharmacy Tech Support / Call Center Rep (Work from Home)

Software Support Analyst – Substitute/On-Call

IT Support Associate II, OTS

Geek Squad Agent (Retail Store)

IT Support Analyst

Service Desk

IT Support Specialist

Associate NOC Technician (Network Operations Center)

Help Desk Technician

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

IT Support Specialist

IT Laboratory Support Specialist I

IT Support Engineer I, LEO IT Services

I want to receive the latest job alert for help desk in everett, wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected