Two Maids Operations Manager – Everett/Lynnwood
Operations Manager / Client Relations – Take the Lead in Building a Cleaning Empire!
Location: Everett & Lynnwood, WA
Compensation: Competitive pay ($25 - $28/hr) + performance-based bonuses
Full-time | Leadership Role | Career Growth Opportunity
Are you a natural leader who thrives in a fast-paced, people-first environment? Do you love the challenge of building a team, creating a fun and supportive culture, and growing a business like it’s your own? If so, keep reading – because we need YOU to help lead our expansion!
We need an Operations Manager/Client Relations Guru to take charge of our new location, ensuring our staff and customers receive top-tier service while driving growth in the community. You will work hand in hand with the owners so you will have a ton of support.
At Two Maids, we're a customer service company that just happens to clean homes. Every decision we make begins with the customer experience.
Why You’ll Love This Opportunity:
Leadership with Impact – Build, manage, and inspire a team that loves coming to work.
Culture is Everything – You’ll create a fun, supportive, and energetic work environment where cleaners and clients feel valued.
Growth = Rewards – This isn’t just a job—it’s a career opportunity. If you take ownership and grow this location, you’ll be rewarded accordingly.
Every Day is Different – From hiring and scheduling to local networking and marketing, you’ll have your hands in everything that makes this business thrive.
What You’ll Be Doing:
Overseeing the day-to-day operations of the new location.
Managing hiring, scheduling, and route logistics to keep everything running smoothly.
Assisting with training and development of team members. Motivate the team, track performance, and report metrics.
Handling client relations and customer service—we want our customers to rave about us!
Local marketing and networking—getting the word out and bringing in business.
Operational Support—assisting members with cleaning tasks when necessary, and perform Quality Inspections in clients' homes to ensure the highest standards.
Managing the CRM and ensuring seamless communication with clients and staff.
Driving growth by treating this operation like your own business. Manage both our existing sales pipeline and the development of new business opportunities. Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships. Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets.
What We’re Looking For: This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and takes pride in supporting both customers and employees.
✔ A Leader – You know how to manage people, build a strong culture, and lead by example.
✔ Trustworthy – Our clients trust us in their homes, and our employees trust us to lead with integrity. Candidates must be able to pass a nationwide background check and maintain a high level of professionalism and honesty.
✔ A Problem Solver – We're looking for someone who can think independently, make sound decisions, and help resolve challenges as they arise.
✔ Dependable – Our team relies on one another. We need someone who is punctual, reliable, and committed to following through.
✔ A Multi-Tasking Pro – You can juggle scheduling, customer service, marketing, and logistics without breaking a sweat.
✔ Outgoing, Adaptable & Energetic – You thrive on building relationships and making work fun. No two days are the same! You'll help manage schedules, support employees, assist customers, and handle the unexpected with a positive attitude.
✔ Organized & Detail-Oriented – Keeping things running smoothly is your superpower. Attention to detail is key to success in this role; whether it’s spotting a cleaning issue during a quality check or ensuring schedules run smoothly.
✔ Experienced & Business-Savvy – Background in management, operations, or a related field is a big plus.
✔ Local Market Knowledge – You know Everett, Lynnwood and surrounding areas like the back of your hand.
Perks & Benefits:
A supportive company culture where your ideas matter.
Competitive pay + bonuses tied to performance.
Career growth potential—you can truly make this role your own!
Mileage reimbursement for work-related travel.
No nights, no weekends, and no holidays!
Position Requirements:
Must be at least 18-years old.
High school diploma or equivalent.
Available Monday through Friday between 7:30 AM and 4:00 PM.
Have reliable transportation to drive to customers’ homes, a valid driver’s license, and car insurance (minimum liability).
Proven sales experience with ability to close leads and convert prospects.
Comfortable working in an office environment and in the field.
Pass a nationwide criminal background check and any required drug screenings.
Ready to Take the Lead?
If you’re excited about this opportunity and ready to help us build something amazing, we want to hear from you! Apply today and let’s chat about how you can be a key part of our success.
Pay: $25.00 - $28.00 per hour
Experience:
- management: 1 year (Preferred)
Ability to Commute:
- Everett, WA 98204 (Required)
Work Location: In person
