Top 4 Technical support analyst Jobs in Everett, Wa

Software Support Analyst I
Northwest Educational Service District —Everett, WA
- $86,091.20 - $94,473.60 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid jury duty
- Disability insurance
12d
IT Support Analyst
ICONIX Waterworks —Snohomish, WA
- $28.00 - $33.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Software Support Analyst – Substitute/On-Call
Northwest Educational Service District —Everett, WA
- $49.10 an hour
- On call
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee assistance program
13d

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IT Support Analyst
ICONIX Waterworks —Snohomish, WA
Valid driver’s license and passport. Diploma/Certificate/Degree in Information Technology or related field preferred. 401(k) plan with employer matching.
$28.00 - $33.50 an hour
Software Support Analyst I
Northwest Educational Service District —Everett, WA
They develop and maintain relationships to further enhance the customer experience. Experience working with Qmlativ or Skyward School Management Software as a…
$86,091.20 - $94,473.60 a year
12d

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IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
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Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
Track incidents, service requests, and assets using ITSM and asset management tools. Experience with ITSM tools (ServiceNow or similar) and asset tracking…
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technical support analyst jobs near everett, wa

Software Support Analyst I

Northwest Educational Service District -
Everett, WA

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Job Details

$86,091.20 - $94,473.60 a year
12 days ago

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Bereavement leave
Life insurance

Qualifications

On-site technical support
Microsoft Excel
Microsoft Outlook
Educational administrative software
Relational databases
Student information system
Windows
Enterprise software support
User training (technical support)
Managing clients in a customer support role
Post-sales client support
Customer engagement
Customer support
Educational software
Entry level

Full Job Description

Location

Northwest Regional Data Center
2121 W Casino Rd
Everett, WA 98204

Position Summary

The NWESD aspires to be a racially and culturally inclusive staff that reflects the diversity of those we serve. We believe this strengthens our organization, stimulates creativity, promotes the exchange of ideas, and enriches staff engagement.

The Software Support Analyst I provides knowledge, training, and support of Skyward Business software Qmlativ Business software applications to school district staff. They develop and maintain relationships to further enhance the customer experience. The Analyst I provides support and resolution of client problems in the use of the Skyward and Qmlativ application software to ensure that client’s needs and information requirements are met. This position supports the business team.

Full Job Description

Qualifications

Experience working with Qmlativ or Skyward School Management Software as a district user is highly preferred.

Required: Related college training, computer-related customer support experience, or equivalent education and work experience which provides the skills, knowledge, and abilities to perform the essential functions of the job. The ideal candidate will have working knowledge of: Qmlativ and/or Skyward School Management Software; Windows, Mac, or current operating systems; Microsoft Office Tools including Excel, Word, and Outlook; Relational databases. WA State Patrol background clearance is required.

Employment Conditions and Benefits

8 hours per day, Monday-Friday, 260 days per year

Working Conditions/Physical Requirements: Work is performed in an office environment, however, up to 50 percent (50%) of this time may be spent working at the various school district locations. Routine travel is required to visit local school districts as well as for workshops and conferences. Sitting for extended periods of time working at a computer terminal is common. Lifts and carries a maximum of 15 pounds. Adequate manual and finger dexterity, hearing, speech and vision are necessary to perform the essential functions of this position. This position is telecommute-eligible per Policy 5225.

Hazards: Those present in a normal office environment. Potential hazards are present since the position requires the employee to travel a significant amount. Hazards may include but are not limited to traveling alone, in inclement weather conditions, varied road conditions, rush hour traffic, etc.

Benefits Include:
Medical Insurance; Dental and Vision insurance with 100% paid premiums for employee and eligible dependents; Annual Paid Leave - (20-25) Vacation days, (12) Sick days, (1) Floating Holiday, (13) observed Holidays, Bereavement Leave, Jury Duty Leave; Tuition Reimbursement; Long Term Disability; Basic Life Insurance; WA State Dept. of Retirement Systems Membership -Teachers' Retirement System (TRS) or Schools Employees' Retirement System (SERS); Deferred Compensation Program (DCP) offering 457 deferred savings plan; Flexible Spending Accounts for medical and dependent care; Voluntary Employees' Benefits Association (VEBA) participation; Employee Assistance Program; Professional Development opportunities.

(Beginning September 1, the salary will be updated to the 2026–2027 pay scale, with an annual salary range of $86,091.20 to $96,948.80.)

Salary Range

$83,886.40 - $94,473.60

How to Apply

Submit a complete application at nwesd.org/jobs. Applications for this position must include:

Letter of Interest
Resume
Other documents may be included at your discretion.

Apply Now

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technical support analyst jobs in everett, wa

Software Support Analyst I

IT Support Analyst

Software Support Analyst – Substitute/On-Call

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