Pursuing a long-term career in the low voltage electrical field? Region 6 has an exceptional, highly experienced team of technicians to ready to build your mastery and professional growth with the cutting edge technology. Region 6 is a Top 100 Workplaces for 2025 named by Puget Sound Business Journal - come work with us!
Visit www.region6.systems to see the breadth of exciting, cutting edge technology you'll train on and install every day!
Benefits:
- 100% paid health, dental, and vision insurance
- 401K retirement with employer matching
- Paid life and disability insurance policies
- Work with great people in a fun, supportive
- One of Washington's Top 100 Places to Work 2025 (Puget Sound Business Journal)
- Interesting, cutting edge systems and sites
- Company-issued vehicle
Region 6 is a expert in innovative technology across security integration. Work with experienced technicians in the security, data, IOT installation, and managed services. Region 6 is a leader in access control, AV solutions, networking, locksmith projects, and alarm management, just to name a few.
If you are ready to use your experience, passion for excellence, and love for technology to move your career forward, take a look at the following preferred skills and requirements to see if you've got what it takes to join the Region 6 Team!
Position Overview
The Service Technician is responsible for troubleshooting, repairing, and maintaining low-voltage and integrated systems installed by Region 6. This includes access control, video surveillance, A/V, networking, and electrical-related systems in completed commercial and multifamily properties. Unlike installation technicians, Service Technicians work exclusively on post-installation systems. This role requires a high level of technical expertise, problem-solving skills, and a customer-oriented approach to ensure long-term functionality and client satisfaction.
Key Responsibilities
System Troubleshooting & Repairs
- Diagnose and resolve issues in existing access control, security, surveillance, networking, and A/V systems
- Perform repairs and adjustments on devices, cabling, and configurations
- Replace hardware components, rewire connections, or reconfigure software as needed
- Update firmware and conduct device resets when required
Field Service Execution
- Respond to service tickets promptly and professionally
- Communicate findings and next steps to internal teams and clients
- Coordinate warranty and RMA processing as needed
- Maintain proper documentation of service actions in CRM and ticketing systems
Preventative Maintenance & Inspection
- Perform periodic inspections on Region 6-installed systems to ensure long-term performance
- Clean, test, and validate all critical system components
- Identify potential issues proactively and recommend updates or repairs
Client Interaction & Onsite Professionalism
- Provide technical support to clients during service visits
- Ensure excellent communication and follow-up to close out service events
- Represent Region 6 professionally onsite, maintaining high customer satisfaction
- Communicate scheduling delays, recommendations, or unresolved issues back to the support team
Compliance & Safety
- Follow all job site safety procedures and PPE requirements
- Ensure work complies with building codes, NEC and company standards
- Maintain safe driving habits when traveling to and from hob sites in company vehicle
Additional Responsibilities
- Participate in on-call rotation for emergency service calls
- Attend regular team meetings and training
- All other duties as assigned
Qualifications
Education & Experience
- High school diploma or equivalent required
- Minimum 3 years of experience in low-voltage service or technical troubleshooting
- Active Washington State 06 license required
- Experience with systems such as Brivo, Eagle Eye, Avigilon, Meraki, and similar platforms strongly preferred
- Valid WA State Driver’s License and clean driving record
Knowledge, Skills, & Abilities
- Capable of working independently and solving technical problems in the field
- Proficient in low-voltage systems diagnostics and repair
- Strong working knowledge of access control, IP video, A/V integration, and basic networking
- Comfortable using mobile devices, diagnostic tools, and service apps
- Strong attention to detail, time management, and task ownership
- Excellent communication and documentation skills
Working Environment
This role operates primarily in the field servicing completed properties. technician reports daily to the Seattle Warehouse and travels to client locations in a company-provided vehicle. Environments include commercial and multifamily buildings, mechanical rooms, rooftops, and occupied facilities. Service Technicians may work both indoors and outdoors depending on the nature of the issue.
Physical Demands
This role requires regular movement between job sites, client buildings, and vehicles. Must be able to:
- Stand, walk, bend, kneel, and climb stairs or ladders throughout the workday
- Lift and carry up to 50 pounds of tools and hardware
- Perform repetitive hand and wrist motions (e.g., key cutting, lock adjustments)
- Use power tools and manual hand tools with precision
- Navigate tight or elevated workspaces with appropriate safety precautions
- PPE may be required depending on site conditions.
Job Type: Full-time
Pay: $45.00 - $50.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
License/Certification:
- Low Voltage License (EL06) (Required)
Work Location: In person
