Top 171 It support Jobs in Evergreen, Co

Activations Specialist
Gogo —Broomfield, CO
- $21.00 - $26.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
22h
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Sheridan, CO
- $27.58 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
IT Site Support Specialist II (Contract-to-Hire)
Addison Group —Denver, CO
- $40.87 - $45.19 an hour
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
IT Systems Technician Level I
SSA Group —Denver, CO
- $60,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
6d
Technical Product Support - EdTech
Securly —Denver, CO
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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IT Support Engineer
Horizon Ag-Products —Lakewood, CO
- $30 - $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Support Technician II
Sierra Space —Englewood, CO
- $30.87 - $42.46 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
IT Support Technician
SRS Acquiom —Denver, CO
- $31.25 - $36.06 an hour
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support I
Software Technology Inc —Golden, CO
- Temporary
- Research
- Experience equivalent to degree accepted
- 1 year
Quick Apply
IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
Quick Apply
Information Technology Support Technician
Carollo Engineers Inc. —Littleton, CO
- $34 - $36 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
1d
Help Desk Technician
Software Technology Inc —Golden, CO
- 8 hour shift
- Background check
- Office
- Windows
Quick Apply
IT Support Analyst
True Anomaly —Denver, CO
- $70,000 - $95,000 a year
- On call
- Azure
- Mid-level
- Office
- Health savings account
- Paid holidays
Software Support Specialist
Tyler Technologies —Lakewood, CO
- $52,000 - $70,000 a year
- Word processing
- Analysis skills
- Bachelor's degree
Quick Apply
10h
IT Support Desk Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Denver, CO
- $57,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
IT Service Desk Specialist I
Golden Entertainment —Golden, CO
- Weekends as needed
- English
- High school diploma or GED
- Ability to lift 50 pounds
Desktop Support
Charles Schwab —Lone Tree, CO
- $28.85 - $31.25 an hour
- Hybrid work
- Military
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
13h
Desktop Support Technician
OmniTRAX, Inc —Denver, CO
- From $28.20 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
11d
Industrial Equipment Technical Support Specialist
CFS Technologies —Golden, CO
- $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Desktop Technician (Deployment)
Quantix —Lakewood, CO
- Full-time
- Windows
- Entry level
Quick Apply

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it support jobs near evergreen, co

Activations Specialist

Gogo -
Broomfield, CO

Quick Apply

Job Details

Full-time
$21.00 - $26.50 an hour
22 hours ago

Benefits

Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Customer support
Cross-functional collaboration
Cross-functional communication

Full Job Description

The Gogo Activations Specialist is responsible for the precise and efficient provisioning of equipment and connectivity services for business aviation and global government customers. This role demands exceptional attention to detail to ensure all activation tasks are completed accurately and on time, based on each aircraft’s unique configuration. The Activations Specialist plays a key part in enabling critical cockpit and cabin capabilities, including safety systems, voice communication, and data connectivity services.

Are you a customer‑focused professional with strong attention to detail and a genuine interest in the aviation industry? Do you thrive in a collaborative environment and bring a naturally curious, self‑motivated approach to your work?

COME ON BOARD THE GOGO ACTIVATIONS TEAM!

How will you make a difference?

Respond to incoming departmental calls, providing direct assistance or routing inquiries to the appropriate teams
Manage Dealer, OEM and customer email requests and accurately generate service activation cases
Proactively review activation queues and execute required provisioning tasks with precision
Evaluate customer service agreements and proposals to ensure accuracy, technical compatibility, and compliance with service requirements
Maintain comprehensive knowledge of Activations procedures including urgent and complex workflows requiring advanced problem‑solving across multiple work item types
Sustain a strong working knowledge of all internal databases, applications, and business tools, including new features and system enhancements
Coordinate with internal teams and external partners to provision aircraft connectivity services—including DirecTV, Eutelsat, Iridium, SES, SiriusXM, SITA, ViaSat, etc. — using a variety of internal and third‑party systems
Support customers with configuration changes, service modifications, and deactivation requests, ensuring a seamless service experience
Collaborate closely with Sales, Support, Accounting, and Engineering to fulfill customer requirements and maintain alignment across departments
Partner with Support teams during activations and service modifications to assist with testing, validation, and troubleshooting activities
Assist with special projects assigned by the Activations Manager or other Gogo senior leadership, including user acceptance testing for critical software releases and internal tool deployments
Participate in the on‑call rotation schedule to provide after‑hours support as needed
Obtain and maintain AeroCNCT and AeroIT certifications

Qualifications

2-5 years of customer and product support experience in a high-tech, fast-paced environment
Bachelor’s Degree in Business, Finance or equivalent experience in a related technical field

Required Skills, Talents, & Experience

Proficient in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Experience with Salesforce or Enterprise Resource Planning (ERP) tools is required
Skilled in correlating work items across bundled services and product offerings
Leverages deep knowledge of interconnected business tools and processes to resolve complex issues
Excellent customer service skills, including active listening and clear verbal and written communication
Analytical abilities to interpret and communicate complex situations to customers effectively
Self‑motivated and independent, with a proactive approach to monitoring, improving, and collaborating across internal and cross‑functional teams

Preferred Skills, Talents, & Experience

Aviation, networking, or telecommunications industry experience is preferred
Strong systemic and critical thinking skills used to research and develop solutions for time‑sensitive issues
Dependable, cooperative, and thorough when collaborating within team environments
Demonstrated ability to exercise diplomacy and maintain strict confidentiality
Strong multitasking capabilities with the ability to manage competing priorities effectively
Exceptionally organized, with a strong attention to detail and a proven record of accuracy and follow‑through
Maintains a professional demeanor with strong prioritization and time‑management abilities
Familiarity with Eutelsat, Iridium, and ViaSat services is desirable

Join us as an Activations Specialist and become a vital part of a vibrant team dedicated to delivering outstanding client experiences! Your enthusiasm for project execution combined with your relationship management expertise will help us achieve new heights in customer satisfaction. We value proactive problem-solving, clear communication, and a passion for excellence—if that sounds like you, we want to hear from you!

Pay: $21.00 - $26.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
On-site gym
Paid time off
Vision insurance

Experience:

product support: 2 years (Required)

Ability to Commute:

Broomfield, CO 80021 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in evergreen, co

Activations Specialist

In-Home Sales & Tech Support (Part Time)

IT Site Support Specialist II (Contract-to-Hire)

IT Systems Technician Level I

Technical Product Support - EdTech

IT Support Engineer

IT Support Technician II

IT Support Technician

Help Desk Support I

IT Support Specialist

Information Technology Support Technician

Help Desk Technician

IT Support Analyst

Software Support Specialist

IT Support Desk Engineer II

IT Service Desk Specialist I

Desktop Support

Desktop Support Technician

Industrial Equipment Technical Support Specialist

Desktop Technician (Deployment)

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