Top 41 Guest service agent Jobs in Ewing Nj

Guest Services Agent
Graduate Princeton —Princeton, NJ
- $19 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent - Residence Inn by Marriott Hamilton
BLH Management Group, LLC —Township of Hamilton, NJ
- $17 - $18 an hour
- Weekends as needed
- English
- Residential
- Hotel
- 401(k)
- Opportunities for advancement
Hotel Front Desk Agent
Nassau Inn —Princeton, NJ
- Weekends as needed
- Computer literacy
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Home2 by Hilton —Burlington, NJ
- Part-time
- English
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Office Agent
Hyatt Regency New Brunswick —New Brunswick, NJ
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
4d
Member Service Representative
Crunch Fitness —East Windsor, NJ
- $16 - $17 an hour
- Part-time
- CPR Certification
- Communication skills
- Entry level
Quick Apply
7d
Front Desk Agent - TownePlace Suites Cranbury/South Brunswick
BLH Management Group, LLC —Cranbury, NJ
- From $17 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Opportunities for advancement
- Flexible schedule
Front Desk Agent - AC Hotel by Marriott Bridgewater
Briad Hotels | The Briad Group® —Bridgewater, NJ
- $16.50 - $17.00 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Front Desk
Landmark Hospitality —New Hope, PA
- 12 hour shift
- Basic math
- Ability to climb stairs
- Hotel
- Health insurance
- 401(k)
Quick Apply
Guest Service Agent (Front Desk Agent)
LANGHORNE HOTEL MANAGEMENT LLC —Langhorne, PA
- $15 - $17 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
- On-the-job training
Quick Apply
Front Desk Agent - Full Time
Hampton Inn & Suites Somerset —Somerset, NJ
- $17 - $18 an hour
- Weekends as needed
- Writing skills
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
14d
Front Office Supervisor
Remington Lodging & Hospitality —Princeton, NJ
- 8 hour shift
- Writing skills
- Mid-level
- Office
Quick Apply
Front Office Supervisor
Remington Hospitality —Princeton, NJ
- 8 hour shift
- Writing skills
- Mid-level
- Office
Front Desk Agent
Homewood Suites Somerset —Somerset, NJ
- $16.50 - $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Homewood Suites by Hilton Branchburg
Briad Hotels | The Briad Group® —Branchburg, NJ
- $16 - $17 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Wellness Associate
Massage Envy —Skillman, NJ
- $15.92 - $18.00 an hour
- Part-time
- Basic math
- Clinic
- Computer skills
- Wellness program
- Dental insurance
Guest Service Representative
Courtyard By Marriott - Somerset —Somerset, NJ
- $17.50 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Clerk- PT & FT
Everhome Suites Somerset - South Brunswick —Township of Franklin, NJ
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
4d
Front Office Supervisor
Braemar Hotels & Resorts —Princeton, NJ
- 8 hour shift
- Writing skills
- Mid-level
- Office
Night Auditor - TownePlace Suites by Marriott Cranbury
Briad Hotels | The Briad Group® —Cranbury, NJ
- From $18 an hour
- Part-time
- 18 years or older
- English
- Hotel
- 401(k)
- Opportunities for advancement
Quick Apply
5d

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Guest Services Agent

Graduate Princeton -
Princeton, NJ

Apply Now

Job Details

Full-time
$19 an hour

Qualifications

Computer operation
Confidential information handling
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Graduate Princeton - Princeton, NJ

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in ewing nj

Guest Services Agent

Front Desk Agent - Residence Inn by Marriott Hamilton

Hotel Front Desk Agent

Guest Service Agent

Front Office Agent

Member Service Representative

Front Desk Agent - TownePlace Suites Cranbury/South Brunswick

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Front Desk

Guest Service Agent (Front Desk Agent)

Front Desk Agent - Full Time

Front Office Supervisor

Front Office Supervisor

Front Desk Agent

Front Desk Agent - Homewood Suites by Hilton Branchburg

Front Desk Wellness Associate

Guest Service Representative

Hotel Front Desk Clerk- PT & FT

Front Office Supervisor

Night Auditor - TownePlace Suites by Marriott Cranbury

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