Top 74 Guest service agent Jobs in Excelsior Mn

Front Desk Guest Agent
Royal Sonesta Downtown Minneapolis —Minneapolis, MN
- From $20.27 an hour
- Weekends as needed
- Background check
- Basic math
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Part Time
Sage Hospitality —Wayzata, MN
- From $18 an hour
- Part-time
- No experience needed
- English
- Hotel
- Free parking
- Paid holidays
Front Desk Agent
ADOGO Pet Hotels —Minnetonka, MN
- Part-time
- Administrative experience
- Cleaning
- Communication skills
- Opportunities for advancement
Front Desk Agent - Full Time
Sage Hospitality —Wayzata, MN
- From $18 an hour
- Full-time
- No experience needed
- English
- Hotel
- Free parking
- Paid holidays
7d
Front Desk Agent - Part Time
Plymouth Crowne Plaza Minneapolis West —Plymouth, MN
- $19 - $22 an hour
- Part-time
- Inventory control
- Writing skills
- Office
Quick Apply
Part Time - Front Desk Agent/Hotel
Holiday Inn Express Minneapolis West/Plymouth —Minneapolis, MN
- From $19 an hour
- Part-time
- Computer literacy
- Hotel
- In-person
- Paid training
- Paid time off
Quick Apply
2d
Front Desk Agent
Renaissance Minneapolis Hotel & Residence Inn at The Depot —Minneapolis, MN
- $19.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
- Disability insurance
- Health insurance
Quick Apply
Front Desk Associate
Massage Envy —Plymouth, MN
- $15.50 - $18.00 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Front Desk Agent
Lofton Minneapolis by Hilton —Minneapolis, MN
- $19.28 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Paid time off
- Employee assistance program
Quick Apply
12h
Front Desk Agent l Part Time l Residence Inn Eden Prairie
CSM Lodging Services Incorporated —Eden Prairie, MN
- $18 an hour
- Part-time
- Sales
- Word processing
- Residential
- Disability insurance
- Health insurance
Quick Apply
Fairfield Inn & Suites Minneapolis Eden Prairie - Front Desk Agent
Aimbridge Hospitality —Eden Prairie, MN
- $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
1d
Guest Service Agent
Hotel Indigo Minneapolis Downtown —Minneapolis, MN
- $20 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Opportunities for advancement
Quick Apply
Front Desk Agent | Residence Inn, Plymouth
CSM Lodging Services Incorporated —Plymouth, MN
- $18 - $20 an hour
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Saint Paul, MN
- $18.26 - $27.60 an hour
- Urgently hiring
- Cooking
- English
- Hotel
- Disability insurance
- Health insurance
13d
Front Desk Agent
Hawkeye Hotels —Shakopee, MN
- $15.00 - $15.50 an hour
- Part-time
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
22h
Front Desk Agent
Emery Hotel, Autograph Collection —Minneapolis, MN
- $19 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
14d
Front Desk Agent
Double Tree Bloomington Minneapolis South —Bloomington, MN
- Part-time
- 18 years or older
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis —Minneapolis, MN
- $18 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Courtyard By Marriott Edina Bloomington —Bloomington, MN
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
13d
Night Auditor/Front Desk Agent
Hawkeye Hotels —Shakopee, MN
- $15 - $16 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
22h

I want to receive the latest job alert for guest service agent in excelsior mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near excelsior mn

Front Desk Guest Agent

Royal Sonesta Downtown Minneapolis -
Minneapolis, MN

Quick Apply

Job Details

Full-time
From $20.27 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

High school diploma or GED
Driver's License
Hotel experience

Full Job Description

We are seeking a candidate that can work PM and AM shifts.

The Front Desk Guest Agent / PBX is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The PBX/ GSA serves as the point person with regard to answering incoming call for the total hotel, the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.

Answer all incoming call, administering service and answering questions as well as transferring calls as needed

Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Responsible to maintain the security of cash, credit card transactions, and guest information.

May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.

Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.

Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.

Issue, control, and release guest safe-deposit boxes.

Comply with federal, state and local laws regarding health, safety, and alcohol services.

Perform other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.

One year of previous hotel experience.

Previous background from the extended stay industry preferred.

Ability to speak, read, and write fluent English; other languages beneficial.

Professional verbal and written communication skills.

Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.

Problem solving, reasoning, motivating, organizational and training abilities preferred.

May be required to obtain a TIPS certification.

Valid driver’s license required.

Physical Demands

Frequently standing up, bending, climbing, kneeling, and moving about the facility.

Carrying, lifting or pulling items weighing up to 50 pounds.

Frequently handling objects and equipment.

Standing for extended periods of time.

Will be required to work mornings, evening, weekends, and holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

* Pay rate $22.47 -
Union Property: Pay rate outlined follows contract requirements.

Unite Here Local 17
* Medical, Dental and Vision Insurance
* Paid Vacation and Sick Days
* Holidays and Personal Days (Floaters)

401(k) Retirement Plan

Job Type: Full-time

Pay: From $20.27 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Hotel: 1 year (Required)

Ability to Relocate:

Minneapolis, MN 55402: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in excelsior mn

Front Desk Guest Agent

Front Desk Agent - Part Time

Front Desk Agent

Front Desk Agent - Full Time

Front Desk Agent - Part Time

Part Time - Front Desk Agent/Hotel

Front Desk Agent

Front Desk Associate

Front Desk Agent

Front Desk Agent l Part Time l Residence Inn Eden Prairie

Fairfield Inn & Suites Minneapolis Eden Prairie - Front Desk Agent

Guest Service Agent

Front Desk Agent | Residence Inn, Plymouth

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Night Auditor/Front Desk Agent

I want to receive the latest job alert for guest service agent in excelsior mn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected