Top 2166 Customer service supervisor Jobs in Exton, Pa

Customer Service Rep (Premier)
Independence Blue Cross —Philadelphia, PA
- Remote
- Bilingual
- Research
- Mid-level
6d
Clinical Supervisor (BCBA)
Helping Hands Family —Downingtown, PA
- $90,000 - $100,000 a year
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
RN Weekend Supervisor 7pm-7am
Cadia Healthcare Pike Creek —Wilmington, DE
- Rotating weekends
- Skilled nursing facility
- RN License
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Retirement Client Service Manager
Navia Benefit Solutions Inc —Lansdale, PA
- $80,000 - $100,000 a year
- Email
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Plumbing Maintenance Supervisor
Elwyn —Media, PA
- On call
- Clean driving record
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Quick Apply
6d
RN Supervisor/Charge Nurse
Sterling Nursing and Rehabilitation Center —Media, PA
- Part-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply
Irrigation Service Manager
Hydroscapes —Parker Ford, PA
- $65,000 - $80,000 a year
- Full-time
- Customer service
- Mid-level
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Coordinator - Full Time
GOODWILL KEYSTONE AREA —Exton, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
11d
Workshop Supervisor
Handi-Crafters, Inc. —Thorndale, PA
- $40,000 - $42,000 a year
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse Supervisor, RN
Pottstown Nursing & Rehab —Pottstown, PA
- $43 - $44 an hour
- Overtime
- Nursing
- RN License
- Mid-level
- Disability insurance
- Dental insurance
Weekend RN Supervisor
Eden Senior Care —Yeadon, PA
- $48 an hour
- Part-time
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
Commercial Roofing Service Manager
TeamCraft Roofing —Philadelphia, PA
- $80,000 - $120,000 a year
- Full-time
- Construction site
- Basic math
- English
- Fuel card
- Paid holidays
Quick Apply
Field Service Manager - Eastern Region
Atlas Copco Group —Philadelphia, PA
- 3 years
- Contracts
- Budgeting
- Health insurance
Experienced Centralized BDC Manager (Service)
Bergeys Inc —Souderton, PA
- Call employer
- Dealership
- Pass drug screening
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
6d
2nd Shift CNC Shop Supervisor
PMI (Penn Manufacturing Industries) —Montgomeryville, PA
- $30 - $35 an hour
- Full-time
- In-person
- Senior level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
10d
Registered Nurse Supervisor, RN
Wayne Center —Wayne, PA
- $48 an hour
- Overtime
- Nursing
- RN License
- Mid-level
- Disability insurance
- Dental insurance
Service Manager Dispatcher - low voltage
Ohmcomm Inc —Philadelphia, PA
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- Supervising experience
- Health insurance
- Paid time off
Quick Apply
Customer Relationship Manager/Associate Agency Representative (Wayne, PA)
Apogee Insurance Group —Wayne, PA
- Office
- Bachelor's degree
- 1 year
- Food provided
Quick Apply
RN Supervisor
Twin Pines Health Care Center —West Grove, PA
- $55 an hour
- Part-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health savings account
- Health insurance
Quick Apply
RN Supervisor
Centennial Healthcare & Rehabilitation Center —Philadelphia, PA
- Full-time
- RN License
- Mid-level
- In-person
Quick Apply
16h

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customer service supervisor jobs near exton, pa

Customer Service Rep (Premier)

Independence Blue Cross -
Philadelphia, PA

Apply Now

Job Details

6 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Customer Service Representative Responsibilities:

Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries.
Available as assigned to accept calls in a professional and courteous manner.
Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
Acquire knowledge of all claims systems applications and member service systems.
Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry.
Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries.
Meets quality performance standards and works within established time frames.
Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner.
Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
Ability to ask effective probing questions and deescalate challenging member inquiries and concerns.
Supports the area in the ongoing use of TQM principles in a continuous quality improvement process.
Performs other duties as assigned.
The Call Center is open from 8:00am-9:00pm EST—we ask for flexibility with these hours as business needs dictate our business hours. We do offer an 8% Shift differential for those working the later shifts.

Qualifications:

Minimum High School diploma or equivalent

Two years of college education preferred.

Experience:

2-3 years proven work experience with customer contact preferred**
Experience in the hospitality, healthcare, or pharmaceutical industry
Exceptional customer service, problem-solving skills.
Bilingual a plus
Strong communication skills
Demonstrated strong interpersonal skills
With minimal supervision, demonstrates the ability to research and analyze information from various systems, make responsible decisions, and demonstrate customer-focused professionalism at all times.

This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the following states: Houston, TX, Columbus, OH, or in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Apply Now

Refine Your Search

customer service supervisor jobs in exton, pa

Customer Service Rep (Premier)

Clinical Supervisor (BCBA)

RN Weekend Supervisor 7pm-7am

Retirement Client Service Manager

Plumbing Maintenance Supervisor

RN Supervisor/Charge Nurse

Irrigation Service Manager

Customer Service Coordinator - Full Time

Workshop Supervisor

Registered Nurse Supervisor, RN

Weekend RN Supervisor

Commercial Roofing Service Manager

Field Service Manager - Eastern Region

Experienced Centralized BDC Manager (Service)

2nd Shift CNC Shop Supervisor

Registered Nurse Supervisor, RN

Service Manager Dispatcher - low voltage

Customer Relationship Manager/Associate Agency Representative (Wayne, PA)

RN Supervisor

RN Supervisor

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