Top 9458 Product support Jobs in Exton, Pa

Product Technical Support Representative
Avantor —Radnor, PA
- $56,500 - $90,850 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
9d
Contract Analyst
Premier Inc. —King of Prussia, PA
- $62,000 - $93,000 a year
- Full-time
- Microsoft Excel
- Hospital
- Mid-level
- Disability insurance
- Health insurance
Quality Documentation Specialist
The Food Source International Inc —Exton, PA
- Overtime
- Microsoft Outlook
- Research
- Office
Quality Inspector
Precision Aviation Group —Coatesville, PA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Associate Attorney - Medical Malpractice
Kilcoyne & Nesbitt, LLC —Blue Bell, PA
- Full-time
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Process Technician (Injection Molding)
Zenith Home Corp —New Castle, DE
- $32 - $35 an hour
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Representative
National Tank & Equipment —Malvern, PA
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Paid training
- Health savings account
Quick Apply
Kitchen Design Administration - Exton, PA
Century Cabinetry —Exton, PA
- Up to $60,000 a year
- Full-time
- Computer literacy
- Office
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
INK TECHNICIAN
Global Packaging, Inc. —Oaks, PA
- $18 - $22 an hour
- Full-time
- Continuous improvement
- Cleaning
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Electrical Engineer – Embedded Systems & PCB Design
Fairmount Automation, Inc. —Conshohocken, PA
- $90,000 - $150,000 a year
- Full-time
- Background check
- 3 years
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Luxury Furniture Sales Consultant
EuroHome Interiors —King of Prussia, PA
- $85,000 - $115,000 a year
- Weekends as needed
- Presentation skills
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
SERVICE MANAGER
CJ's Tire & Auto —Exton, PA
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
Clinical Aesthetician
Avery Graham Aesthetics —Philadelphia, PA
- $30,000 - $80,000 a year
- Part-time
- HIPAA
- Mid-level
- In-person
- Employee discount
Quick Apply
Cell Phone Repair Technician - Van Division (Exton PA)
uBreakiFix by Asurion Exton PA —Exton, PA
- $16 - $19 an hour
- Part-time
- Background check
- Entry level
- Paid time off
- Flexible schedule
Quick Apply
Sr. Staff Accountant (Part-Time)
Valvetronic Designs, LLC —Boyertown, PA
- $55,000 - $65,000 a year
- Part-time
- 5 years
- Office
- Finance
- Health insurance
- 401(k)
Quick Apply
Full-Time Instructor Automotive Welding (Philadelphia, PA)
Inter-Industry Conference on Auto Collision Repair —Philadelphia, PA
- $90,000 - $115,000 a year
- Full-time
- ASE Certification
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Technician Maintenance, 1st shift- Exton, PA
dsm-firmenich —Exton, PA
- Monday to Friday
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
On-Site Audio-Visual Engineer in Philadelphia, PA
Cenero LLC —Malvern, PA
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Utility Technician
United Site Services —Pottstown, PA
- $19.34 - $27.08 an hour
- Full-time
- Mid-level
- CDL
- Flatbed truck
- Health savings account
- AD&D insurance
8d
Produce Packager
Crop's Fresh Marketplace —Downingtown, PA
- $16 - $18 an hour
- Part-time
- Customer service
- High school diploma or GED
- Driver's License
- Paid time off
- 401(k) 4% Match
Quick Apply
5d

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Product Technical Support Representative

Avantor -
Radnor, PA

Apply Now

Job Details

Full-time
$56,500 - $90,850 a year
9 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Customer follow-ups
Biology
Pricing
On-site technical support
Microsoft Excel
Content creation for technical audiences
Email customer support
Microsoft Outlook
Technical support via phone
Bachelor's degree in Physics
Phone communication
Sales needs analysis
Interpreting technical drawings
Equipment troubleshooting
Bachelor's degree in biology
Collaboration with product development teams
Analysis skills
Phone customer support
Bachelor's degree
Sales quoting
Continuous improvement
Decision making
Product management
Increasing sales revenue
Video communication
Physics
Bioprocessing
Chemistry
Root cause analysis
Online help documentation

Full Job Description

The Opportunity:

Avantor is seeking a dedicated Product Technical Support Representative to optimize our Biopharma team, delivering results against some of the most complex business and technology initiatives.

Our team of Product Technical Support Representatives are highly trained product experts with scientific backgrounds. You will have the opportunity to work independently. Utilizing subject matter expertise, this role supports the customer and commercial team members in selecting the right products for customer applications and troubleshooting existing equipment.

This is a full-time remote position with limited travel required for training and on-site customer support. To ensure alignment with customer and team support needs, applicants must reside within the Mountain or Pacific time zones.

What we’re looking for

Education: Bachelor’s degree from an accredited higher learning institution in science (Physics, Chemistry, Biology or a related scientific/engineering major) or a combination of education and experience is required
Experience: No minimum years of professional experience required; internship, academic project, or coursework involving technical concepts is highly preferred
- Proficient in scientific vocabulary/terminology with the ability to gain further knowledge of fluid handling and bioprocessing applications.
Collaboration Tool: Microsoft Office (Outlook, Word, Excel, and PowerPoint) proficiency with the ability to learn other software as needed

How you will thrive and create an impact

Focuses on identifying customer product needs, while increasing sales revenue by recommending appropriate products, equipment, and solutions.
Supports global sales channels and international customer networks via pre-sale and post-sale support.
Assists customers in buying decisions, consistently recognizing, and offering cross-sell/upsell opportunities to customers adding value during the lead generation and qualification process. Follows up on quoted opportunities as needed.
Provides engineering-level troubleshooting for customers via phone, email, video and on-site (where applicable).
Responsible for providing product documentation support as needed.
Utilize technical expertise to support technical content needs such as self-service videos for customers on website, white papers, and other technical documentation for customers.
Collects insights from other supporting areas (engineering/product management) to fully understand more complex scenarios.
Collaborates with engineering and product management teams for new product development.
Partners with commercial team to support on-site customer visits and tradeshow needs.
Attends vendor and department trainings/meetings for continued learning.
Participates in root cause analysis and process improvement.
Sales support activities such as providing quotes and pricing, checking on lead time for items.
Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

Excellent communication skills, both written and verbal, to communicate to all levels of the organization clearly and concisely.
Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints.
Read and understand technical manuals and diagrams.
Apply acquired knowledge to drive real-time business decisions.
Possesses strong analytical, and problem-solving skills to provide effective solutions based on customers’ needs.
Capable of using learned knowledge to drive in-the-moment business decisions.
Strong work ethic and an ability to excel within a rapidly changing and growing organization.

#LI-Remote

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$56,500.00 - $90,850.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Apply Now

Refine Your Search

product support jobs in exton, pa

Product Technical Support Representative

Contract Analyst

Quality Documentation Specialist

Quality Inspector

Associate Attorney - Medical Malpractice

Process Technician (Injection Molding)

Outside Sales Representative

Kitchen Design Administration - Exton, PA

INK TECHNICIAN

Senior Electrical Engineer – Embedded Systems & PCB Design

Senior Luxury Furniture Sales Consultant

SERVICE MANAGER

Clinical Aesthetician

Cell Phone Repair Technician - Van Division (Exton PA)

Sr. Staff Accountant (Part-Time)

Full-Time Instructor Automotive Welding (Philadelphia, PA)

Senior Technician Maintenance, 1st shift- Exton, PA

On-Site Audio-Visual Engineer in Philadelphia, PA

Utility Technician

Produce Packager

I want to receive the latest job alert for product support in exton, pa

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