Top 18 Senior technical support Jobs in Exton, Pa

Senior Technical Support Engineer
Synopsys —Exton, PA
- $76,000 - $114,000 a year
- Bachelor of Science
- Writing skills
- English
Senior Technical Support Agent - East Coast, Night Shift
Yoodli AI Roleplays —Philadelphia, PA
- $89,600 - $103,000 a year
- Night shift
- Remote
- Mentoring
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Technical Support Engineer (SIP / VoIP / FoIP)
T38Fax —Philadelphia, PA
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- Senior level
- Profit sharing
- Health insurance
Quick Apply
Technical Support Engineering, Sr Engineer
Synopsys —Exton, PA
- $76,000 - $114,000 a year
- Bachelor of Science
- Writing skills
- English
Senior Technical Support Analyst
Hajoca Corporation —Whitemarsh, PA
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
Senior IT Help Desk Technician (TS/SCI) {S}
ARKA Group, L.P. —King of Prussia, PA
- Email
- Background check
- Computer science
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Senior IT Help Desk Technician
CACI —King of Prussia, PA
- $47,900 - $95,600 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
Senior Application Specialist
LEARFIELD —Exton, PA
- $26.45 - $31.25 an hour
- Full-time
- Mid-level
- University
- 2 years
- Health savings account
- Paid holidays
10d
Senior Help Desk Technician
Contact Government Services, LLC —Philadelphia, PA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior User Support Analyst - Philadelphia
Rawle & Henderson LLP —Philadelphia, PA
- Full-time
- 5 years
- Research
- Windows
Quick Apply
10d
Senior Technology Support Analyst
Morgan Lewis —Philadelphia, PA
- Full-time
- 7 years
- Basic math
- Organizational skills
12h
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Berwyn, PA
- Full-time
- Computer science
- Oracle
- Computer Science
Senior Technology Support Analyst
Morgan, Lewis & Bockius —Philadelphia, PA
- Full-time
- 7 years
- Basic math
- Organizational skills
11h
Epic Credentialed Trainer-Project Delivery Senior Analyst
Deloitte —Philadelphia, PA
- $71,300 - $112,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Platform Operations Sr. Analyst – Weekend Shift, Nasdaq Eqlipse Trading (Philadelphia)
NASDAQ —Philadelphia, PA
- $73,000 - $124,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Paid parental leave
- Employee stock purchase plan
Sr Medical Screener - Reception Technician (Customer Service)
CSL Plasma —Yeadon, PA
- Extended hours
- Bilingual
- Basic math
- Mid-level
- Paid holidays
- Disability insurance

Other jobs to consider

Find your next job by exploring related positions.

Senior Technical Support Engineer
Synopsys —Exton, PA
Provide technical support to customers using Digital Mission Engineering tools including STK, ODTK, TETK, and related products, troubleshooting issues across…
$76,000 - $114,000 a year
Senior CNC Programmer
Greene, Tweed —Harleysville, PA
This role involves fixture and tooling design, troubleshooting, and supporting continuous improvement initiatives. Design fixtures and custom cutting tools.
$80,000 - $100,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist - Senior
Huntington Bank —Columbus, OH
Min 3 yrs of experience in direct contact customer technical support. Provide direct process and technical support for members of the Huntington executive…
Sr. IT Lifecycle & Support Specialist
Highlights for Children —Columbus, OH
Experience performing inventory audits, user audits, or software license reviews. CompTIA A+ or equivalent technical certification.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for senior technical support in exton, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical support jobs near exton, pa

Senior Technology Analyst jobs in Philadelphia, PA

Patient Care Technician jobs in Albany, NY

Remote Helpdesk jobs in Atlanta, GA

Senior Helpdesk Technician jobs in Seattle, WA

Senior Helpdesk Technician jobs in Arlington, VA

Senior Helpdesk Technician jobs in San Francisco, CA

Nuclear Technician jobs in New York, NY

Senior Helpdesk Technician jobs in Santa Ana, CA

Personal Trainer jobs in Naples, FL

Epic Ehr jobs in Kansas City, MO

Epic Trainer jobs in Plainfield, NJ

Epic Trainer jobs in Tulsa, OK

Epic Trainer jobs in Madison, WI

Personal Trainer Training jobs in Honolulu, HI

Epic Trainer jobs in San Antonio, TX

Senior Application Specialist jobs in Mount Laurel, NJ

Senior Application Specialist jobs in Wilmington, DE

Senior Application Specialist jobs in Brooklyn, NY

Senior Facilities Manager jobs in New York, NY

Insurance Verification Specialist jobs in Dallas, TX

Senior Technical Support Engineer

Synopsys -
Exton, PA

Apply Now

Job Details

$76,000 - $114,000 a year

Qualifications

Customer communication
Software coding
Caseload management
Writing skills
English

Full Job Description

Exton, Pennsylvania, United States

Category Engineering Hire Type Employee Job ID 17828 Base Salary Range $76000-$114000 Date posted 06/21/2026

We Are

Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate chip-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.

You Are

You have built things, broken things, and figured out why they broke. Engineering simulation is not abstract to you. It is the tool you use to answer real questions about real systems, and you have learned that the hardest part is not running the software but framing the problem correctly in the first place. You like being the person who gets the call when something is not working, not because you know every answer, but because you know how to find it.

You are comfortable moving between a customer's orbital mechanics questions and a Python script that automates their workflow. You do not need perfect documentation to be useful. You read between the lines, ask clarifying questions, and get people unstuck. When a customer says, "it is not working," you know that means ten different things, and you are patient enough to figure out which one.

You have a bias toward solving the problem in front of you, not the one you wish they had asked. At Synopsys, you will work with customers who are designing satellites, testing defense systems, and modeling complex missions.

What You'll Be Doing

Provide technical support to customers using Digital Mission Engineering tools including STK, ODTK, TETK, and related products, troubleshooting issues across astrodynamics, RF, optical systems, and mission analysis workflows
Reproduce customer issues, isolate root causes, and deliver solutions using a combination of engineering knowledge, software expertise, and the internal Ansys support toolset
Write and test code in Python, MATLAB, C++, or Java to help customers automate workflows, integrate tools, or validate results
Document defects, verify fixes, and submit product improvement requests based on real customer feedback and recurring technical challenges
Deliver webinars, product demonstrations, and technical training sessions to support customer onboarding and adoption
Participate in field testing of new software releases to ensure features work in real-world customer environments before general availability
Collaborate with Sales, Product, and Engineering teams to translate customer needs into actionable product direction

The Impact You Will Have

Enable customers to solve mission-critical engineering problems faster, whether that is optimizing satellite trajectories, modeling RF link performance, or validating complex system behaviors
Reduce time to value for new customers by helping them integrate Ansys tools into their existing workflows and design processes
Improve product quality by surfacing real-world use cases, edge cases, and workflow gaps that internal teams would not catch on their own
Build long-term customer relationships that increase adoption, renewal, and expansion of Ansys solutions across aerospace, defense, and commercial space sectors
Contribute to a knowledge base and internal best practices that make the entire support team more effective
Influence product roadmaps by channeling consistent customer feedback into feature requests that shape future releases
Represent the voice of the customer in cross-functional meetings, ensuring that what gets built solves the problems people have

What You'll Need

BS in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or related field with 2+ years of professional experience in an engineering software environment, or MS with 0+ years
Hands-on experience writing code in one or more of the following: Python, MATLAB, C++, Java
Demonstrated use of Ansys software or comparable commercial CAE, CAD, EDA, or PLM tools in a professional or academic setting
Strong written and verbal communication skills in English, with the ability to explain technical concepts clearly to customers at varying levels of expertise
Organizational skills and time management that allow you to juggle multiple customer cases, prioritize effectively, and follow through without dropping threads
Coursework or work experience in astrodynamics, orbit determination, trajectory optimization, or attitude determination and control systems is a strong plus
Background in RF engineering, optical engineering, model-based systems engineering, or related domains is a plus
Prior experience with STK, ODTK, or other Digital Mission Engineering tools is a plus

Who You Are

You can take a vague customer question like "the results look wrong" and turn it into a structured troubleshooting plan without getting frustrated
You know when to dig deeper and when to escalate, and you are comfortable saying "I do not know yet, but I will find out"
You treat customer success as your success, not just ticket closure, and you follow up even when it is not required
You can explain a complex orbital mechanics’ concept to a new user in two sentences without oversimplifying or losing the nuance
You are comfortable working independently but know when to pull in a colleague or escalate when a problem is outside your scope
You can manage competing priorities across multiple customer cases, internal projects, and team initiatives without losing track of what matters most

The Team You'll Be Part Of

You will join the Digital Mission Engineering Customer Excellence team based in Exton, PA. This is an in-person role. The team supports customers across aerospace, defense, and commercial space sectors who rely on STK, ODTK, TETK, and related tools to design, test, and operate complex missions. You will work alongside engineers with deep expertise in astrodynamics, RF systems, geospatial analysis, and spacecraft operations. The team values collaboration, technical depth, and a customer-first mindset.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

This position requires access to or use of information, which is subject to export restrictions, including the International Traffic in Arms Regulations (ITAR). All applicants for this position must be "U.S. Persons" within the meaning of the ITAR. "U.S. Persons" include U.S. Citizens, U.S. Lawful Permanent Residents (i.e., 'Green Card Holders'), Political Asylees, Refugees or other protected individuals as defined by 8 U.S.C. 1324b(a)(3).

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.

Apply Now

Refine Your Search

senior technical support jobs in exton, pa

Senior Technical Support Engineer

Senior Technical Support Agent - East Coast, Night Shift

Senior Technical Support Engineer (SIP / VoIP / FoIP)

Technical Support Engineering, Sr Engineer

Senior Technical Support Analyst

Senior IT Help Desk Technician (TS/SCI) {S}

Senior IT Help Desk Technician

Senior Application Specialist

Senior Help Desk Technician

Senior User Support Analyst - Philadelphia

Senior Technology Support Analyst

Senior Specialist, Production Services Application Support Analyst

Senior Technology Support Analyst

Epic Credentialed Trainer-Project Delivery Senior Analyst

Platform Operations Sr. Analyst – Weekend Shift, Nasdaq Eqlipse Trading (Philadelphia)

Sr Medical Screener - Reception Technician (Customer Service)

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for senior technical support in exton, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected