Top 28 Loan servicing specialist Jobs in Exton Pa

Loan Services Support Specialist
Citadel Federal Credit Union —West Chester, PA
- Research
- Mid-level
- Administrative experience
13d
Loan Participations Specialist
Customers Bank —Malvern, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Escrow Specialist
Customers Bank —Malvern, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quality Control Specialist I
WSFS Bank —Wilmington, DE
- $45,250.00 - $74,338.75 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Premier Banker- Rittenhouse
TD Bank —Philadelphia, PA
- $25.75 - $38.50 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Paid time off
SBA Loan Operations Specialist
Customers Bank —Malvern, PA
- Extended hours
- Research
- Mid-level
- 3 years
Loan Funding & Boarding Specialist II
Univest Financial Corporation —Souderton, PA
- $17.50 - $30.48 an hour
- Full-time
- Hybrid work
- Word processing
- Salesforce
- Mid-level
- Paid holidays
- Disability insurance
Personal Banker II
Citadel Federal Credit Union —Thorndale, PA
- Computer literacy
- Mid-level
- Office
12d
Mortgage Servicing Specialist III
Univest Financial Corporation —Souderton, PA
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
11d
Personal Banker II - Northern Division
Citadel Federal Credit Union —Pottstown, PA
- Computer literacy
- Mid-level
- Office
Personal Banker - Southern Division
Citadel Federal Credit Union —Brookhaven, PA
- Computer literacy
- Mid-level
- Office
Global Capital Markets Client Administrator I - Loan Agency (Hybrid)
M&T Bank —Wilmington, DE
- $22.61 - $37.67 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Personal Banker II - Western Division
Citadel Federal Credit Union —Parkesburg, PA
- Computer literacy
- Mid-level
- Office
Regional Equipment Finance Specialist
F.N.B. Corp. —Berwyn, PA
- Full-time
- Computer literacy
- Bachelor of Science
- Research
Branch Manager
M&T Bank —Havertown, PA
- $68,400 - $114,000 a year
- Full-time
- Spanish
- Office
- Bachelor's degree
IDL Closing Administrator
OceanFirst Bank —Philadelphia, PA
- 5 years
- Computer literacy
- Mid-level
- Tuition reimbursement
- Employee discount
Default Title Curative Specialist
Newrez —Fort Washington, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Merrill Advisor Development Program - Financial Advisor: Philadelphia Market
Bank of America —Wayne, PA
- Full-time
- Background check
- Microsoft Excel
- Computer literacy

Other jobs to consider

Find your next job by exploring related positions.

Loan Services Support Specialist
Citadel Federal Credit Union —West Chester, PA
Respond to incoming phone calls, emails, and service requests in a professional, timely, and accurate manner. Coordinate with third-party tax vendors to ensure…
13d
Loan Servicing Associate
FRANKLIN MINT GROUP —Chadds Ford, PA
Processes incoming loan verification requests. Answers phones, monitors Loan Servicing emails & faxes, and assists with Activity Manager tickets.
$17.28 - $23.38 an hour
Quick Apply
2d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Renewal Specialist
IQVentures —Dublin, OH
Experience in using automated dialer systems to efficiently manage high volume inbound/outbound calls. As a *Renewal Specialist*, you will play a key role in…
Quick Apply
3d
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Marion, OH
Valid driver's license, reliable transportation, and auto insurance. Answers incoming phone calls; checks branch’s voicemail. High school diploma or equivalent.
$36,000 a year

Show more jobs in cities nearby

I want to receive the latest job alert for loan servicing specialist in exton pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

loan servicing specialist jobs near exton pa

Loan Services Support Specialist

Citadel Federal Credit Union -
West Chester, PA

Apply Now

Job Details

13 days ago

Qualifications

High school diploma or GED
Productivity software

Full Job Description

Job Overview

The Loan Services Support Representative is expected to provide exceptional service to both internal and external customers. This position serves as a key point of contact for member inquiries, business partners, and internal departments, requiring timely responses, professionalism, and a commitment to delivering positive customer experience. Answering incoming phone calls and resolving customer questions efficiently and accurately is an essential function of this role.

A strong attention to detail, excellent communication skills, and the ability to adapt to changing business needs are essential for success in this position.

Responsibilities

Provide exceptional service to members, business partners, and internal departments.
Respond to incoming phone calls, emails, and service requests in a professional, timely, and accurate manner.
Research and resolve member inquiries related to loan servicing, escrow accounts, insurance, taxes, and other servicing functions.
Serve as a resource for internal departments by providing information and assistance regarding loan servicing processes.
Escalate complex issues appropriately while maintaining ownership of the member experience.

Escrow Administration

Assist the Senior Loan Services Representative with escrow account administration and servicing activities.
Support the preparation and completion of annual escrow analyses for applicable mortgage loans.
Review escrow account activity for accuracy, identifying shortages, surpluses, and required adjustments.
Assist with generating escrow statements and ensuring timely member notifications.
Research and resolve escrow discrepancies and unusual account activity.

Property Tax Administration

Coordinate with third-party tax vendors to ensure timely and accurate property tax payments.
Monitor tax payment files, exception reports, and tax bill updates.
Investigate and resolve tax-related issues, including missing tax bills, payment discrepancies, and jurisdictional questions.
Serve as a liaison between vendors, members, and internal departments regarding escrowed property taxes.

Insurance and PMI Administration

Process homeowner's insurance premium payments from escrow accounts.
Process PMI premium payments and maintain accurate records.
Review insurance documentation and ensure adequate coverage is maintained.
Assist with insurance-related inquiries and issue resolution.

New Loan Escrow Setup

Conduct initial escrow analyses for newly originated and newly boarded mortgage loans.
Verify property tax and insurance information to ensure proper escrow setup.
Calculate monthly escrow payments and required escrow deposits in accordance with RESPA requirements and company guidelines.
Ensure accurate setup and maintenance within servicing systems.

Delinquent Tax Monitoring

Review delinquent tax reports received from tax authorities and vendors.
Research delinquent tax notifications and take appropriate action to protect the credit union's lien position.
Maintain tracking logs and documentation related to delinquent property taxes.
Communicate with borrowers and internal stakeholders regarding delinquent tax issues as needed.

General Loan Servicing Support

Assist with additional loan servicing responsibilities as assigned, including support for consumer, mortgage, business, and lease servicing operations.
Maintain accurate records and documentation within servicing systems.
Identify opportunities for process improvements and efficiencies.
Support departmental projects, cross-training efforts, and operational initiatives.
Maintain compliance with all applicable regulations, investor requirements, policies, and procedures.

Qualifications and Education Requirements

Required

High school diploma or equivalent.
Minimum of one year of customer service, financial services, or administrative experience.
Strong communication skills, both verbal and written.
Demonstrated ability to provide exceptional customer service.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications.

Preferred

Experience in loan servicing, mortgage servicing, escrow administration, insurance products, dealer services, or financial services.
Familiarity with FICS or comparable loan servicing systems.
Understanding of mortgage escrow administration, taxes, insurance, and PMI processing.
Previous call center or member service experience.

Key Competencies

Exceptional customer service and member focus
Professional verbal and written communication
Attention to detail and accuracy
Organization and time management
Problem-solving and critical thinking
Accountability and follow-through
Adaptability and flexibility
Teamwork and collaboration
Ability to handle sensitive and confidential information
Commitment to delivering a positive member and employee experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

loan servicing specialist jobs in exton pa

Loan Services Support Specialist

Loan Participations Specialist

Escrow Specialist

Quality Control Specialist I

Premier Banker- Rittenhouse

SBA Loan Operations Specialist

Loan Funding & Boarding Specialist II

Personal Banker II

Mortgage Servicing Specialist III

Personal Banker II - Northern Division

Personal Banker - Southern Division

Global Capital Markets Client Administrator I - Loan Agency (Hybrid)

Personal Banker II - Western Division

Regional Equipment Finance Specialist

Branch Manager

IDL Closing Administrator

Default Title Curative Specialist

Merrill Advisor Development Program - Financial Advisor: Philadelphia Market

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for loan servicing specialist in exton pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected