Top 95 Guest service agent Jobs in Fairburn Ga

Front Desk Agent
Apsilon Hotels, LLC —Fairburn, GA
- Day shift
- Ability to walk for extended periods
- Computer literacy
- Basic math
Quick Apply
Flexible Schedule Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
Quick Apply
9d
Front Desk Agent
Holiday Inn Express and Suites —Fayetteville, GA
- From $14 an hour
- Part-time
- Hospitality
- Customer service
- Writing skills
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Front Desk - Home2 Suites Newnan
Paramount Hospitality —Newnan, GA
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
Quick Apply
Front Desk Agent- Hampton Inn Newnan/Atlanta
Paramount Hospitality —Newnan, GA
- $15 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Fairfield Inn Atlanta —College Park, GA
- Full-time
- Hotel
- High school diploma or GED
- Experience equivalent to degree accepted
Quick Apply
Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
9d
Front Desk (Concierge) Agent
Foxhall Sporting Club LLC —Douglasville, GA
- $16 an hour
- Part-time
- Pass drug screening
- In-person
- Communication skills
Guest Service Agent
Hilton Garden Inn Buckhead —Atlanta, GA
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Homewood Suites Atlanta Buckhead —Atlanta, GA
- $15 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk - TownePlace Suites Newnan
Paramount Hospitality —Newnan, GA
- $13 - $15 an hour
- Part-time
- No education required
- Hotel
- In-person
Quick Apply
Front Desk Agent
Sonesta Select Atlanta Airport North —Hapeville, GA
- $15 - $17 an hour
- Full-time
- Bilingual
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Service Agent
Embassy Suites Centennial Olympic Park —Atlanta, GA
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent PT
Kimpton Hotels & Restaurants —Atlanta, GA
- $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent Overnight (Part-Time)
Loews Atlanta Hotel —Atlanta, GA
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
CUSA, LLC —Lithia Springs, GA
- $14 - $15 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent (Part-Time)
Tru by Hilton Atlanta Galleria Ballpark —Atlanta, GA
- $15 an hour
- Part-time
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Front Desk Agent
Residence Inn McDonough —McDonough, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent/PBX
Hilton Atlanta Airport —Atlanta, GA
- Part-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
9d
Front Desk Agent
TPG, Kimpton Overland Hotel Atlanta —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply

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guest service agent jobs near fairburn ga

Front Desk Agent

Apsilon Hotels, LLC -
Fairburn, GA

Quick Apply

Job Details

Qualifications

Computer operation
Safety protocol adherence
Computer literacy
Basic math
In-person customer service
English
Safety hazards
Computer skills

Full Job Description

POSITION SUMMARY

The Front Desk Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest.
Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration.
Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures.
Maintain complete understanding of all aspects of the PMS cash register operation.
Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day.
Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests.
Record future reservations for any guest by phone or in person, following all standard procedures.
Handle all complaints efficiently and courteously. Listens carefully to the guest’s problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately.
Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures.
File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift.
Maintain fresh coffee in the lobby at all times.
Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension.
Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties.
Perform other duties as requested.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

High school diploma preferred
One year related customer service work experience.
Basic mathematical skills.
Computer skills.
Excellent interpersonal skills,
Ability to speak, read, and write English.
Knowledge of workplace safety procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.

Employment is contingent upon successful completion of a background and drug test.

Quick Apply

Refine Your Search

guest service agent jobs in fairburn ga

Front Desk Agent

Flexible Schedule Front Desk Agent

Front Desk Agent

Front Desk - Home2 Suites Newnan

Front Desk Agent- Hampton Inn Newnan/Atlanta

Guest Service Agent

Front Desk Agent

Front Desk (Concierge) Agent

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Guest Service Agent

Front Desk - TownePlace Suites Newnan

Front Desk Agent

Guest Service Agent

Front Desk Agent PT

Front Office Agent Overnight (Part-Time)

Front Desk Agent

Front Desk Agent (Part-Time)

Front Desk Agent

Front Desk Agent/PBX

Front Desk Agent

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