Top 543 Service manager Jobs in Fairburn Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Area Service Manager
STYL RESIDENTIAL —Atlanta, GA
- $110,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Service Delivery Manager
Coretelligent —Atlanta, GA
- $90,000 - $120,000 a year
- Email
- Remote
- 3 years
- Contracts
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
VW Service Manager
Mills Auto Group —Newnan, GA
- $100,000 - $120,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Service Manager
BUDDY OP I LLC —Decatur, GA
- $160,000 - $220,000 a year
- Full-time
- High school diploma or GED
- Computer skills
- Senior level
Quick Apply
Sr. Service Desk Shift Lead
DMI —Atlanta, GA
- $141,614 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Field Service Manager
Burroughs —Atlanta, GA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Manager - Field Service Compliance and Safety
Wesco —Fairburn, GA
- $93,937 - $126,815 a year
- Urgently hiring
- Up to 50% travel
- Ability to walk for extended periods
- 3 years
- Health insurance
- Dental insurance
Luxury Service Manager - Nalley BMW
Asbury —Atlanta, GA
- Full-time
- Pass drug screening
- Mid-level
- Recruiting
- Paid training
- Paid parental leave
Quick Apply
Warranty Service Manager
David Weekley Homes —Atlanta, GA
- Full-time
- Research
- Mid-level
- Budgeting
- Profit sharing
- Paid holidays
Quick Apply
Mid Service Desk Manager
DMI —Atlanta, GA
- $103,825.00 - $122,364.50 a year
- Overtime
- Management
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Manager - Field Service
Wesco —Fairburn, GA
- $93,937 - $126,815 a year
- Urgently hiring
- Ability to walk for extended periods
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
14d
Apartment Maintenance Supervisor (Experience Required)
Evergreene Management —Atlanta, GA
- $28 - $32 an hour
- Overtime
- Customer service
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Service Manager - PL
Legacy Risk Solutions LLC —Atlanta, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
10h
Customer Service Lead - Manufacturing
Assa Abloy (Doors and Frame Manufacturer) —Austell, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
2d
Field Service Lead
Industrial Electric Manufacturing —Atlanta, GA
- Military
- Office
- Ability to lift 50 pounds
Quick Apply
Service Manager - Atlanta, GA
ECI Management LLC —Atlanta, GA
- Weekends as needed
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Flexible spending account
Quick Apply
Utility Management Services Team Leader
Garver —Atlanta, GA
- Call employer
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- Wellness program
Quick Apply
Lead Service Technician
Sam Service —Atlanta, GA
- $20 - $42 an hour
- Full-time
- Hospital
- Mid-level
- Driver's License
Quick Apply
13d
Office Services Site Supervisor
IST Management Services —Atlanta, GA
- $23 - $25 an hour
- Full-time
- Customer service
- Word processing
- Mid-level
- Disability insurance
- Health insurance
2d

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

service manager jobs in fairburn ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Area Service Manager

Service Delivery Manager

VW Service Manager

Service Manager

Sr. Service Desk Shift Lead

Field Service Manager

Manager - Field Service Compliance and Safety

Luxury Service Manager - Nalley BMW

Warranty Service Manager

Mid Service Desk Manager

Manager - Field Service

Apartment Maintenance Supervisor (Experience Required)

Account Service Manager - PL

Customer Service Lead - Manufacturing

Field Service Lead

Service Manager - Atlanta, GA

Utility Management Services Team Leader

Lead Service Technician

Office Services Site Supervisor

I want to receive the latest job alert for service manager in fairburn ga

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