Top 38 Touchpoint Jobs in Fairfax, Va

Front of House Lead
RR Donnelley —Washington, DC
- $23.51 - $33.85 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- English
- Disability insurance
- Health insurance
Quick Apply
HOUSEKEEPER (PART TIME)
TouchPoint —Washington, DC
- $18.40 an hour
- Part-time
- Background check
- Hospital
- No experience needed
- Commuter assistance
- Disability insurance
Quick Apply
3d
WGL Energy - Customer Experience & Retention Lead
WGL Energy Services, Inc. —Vienna, VA
- $95,400 - $109,625 a year
- Full-time
- Marketing
- 5 years
- Residential
- Paid holidays
- Health insurance
4d
Customer Care Representative
Old Mill Veterinary Hospital —Leesburg, VA
- $18 - $22 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service Advisor
Flagship Carwash —Gainesville, VA
- Part-time
- Background check
- No high school diploma
- Maintenance
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Customer Service Representative
HighPoint —Tysons Corner, VA
- $47,000 - $50,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Flexible schedule
Senior Customer Success Consultant
Granicus —Washington, DC
- $70,000 - $85,000 a year
- Full-time
- Remote
- Research
- Organizational skills
- Senior level
- Paid parental leave
- Health savings account
Account Coordinator | FordDirect
Team Velocity —Herndon, VA
- From $48,000 a year
- Online Application
- Remote
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Sales Stylist - Ready to Wear, Part Time - Bloomie's Mosaic
Bloomingdale’s —Fairfax, VA
- $15.75 - $23.18 an hour
- Part-time
- Merchandising
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Cook - Restaurant, Flex - Bloomie's Mosaic
Bloomingdale’s —Fairfax, VA
- $16.80 - $24.84 an hour
- Part-time
- High school diploma or GED
- 1 year
- Ability to lift 25 pounds
- Disability insurance
- Health insurance
Account Coordinator | Team Yankee
Team Velocity —Herndon, VA
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Barista/Bartender - Restaurant, Full Time - Bloomie's Mosaic
Bloomingdale’s —Fairfax, VA
- $7.50 - $14.00 an hour
- Weekends as needed
- Hospitality
- Bar
- No education required
- Paid holidays
- Disability insurance
Client Success Manager
Orion Solutions —Reston, VA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- 3 years
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Sanitation Team Member
Urban Air Adventure Parks —Gainesville, VA
- Part-time
- Reliable transportation
- Outdoor work
- Entry level
Barista/Bartender - Restaurant, Flex - Bloomie's Mosaic
Bloomingdale’s —Fairfax, VA
- $7.50 - $14.00 an hour
- Part-time
- Hospitality
- Bar
- No education required
- Paid holidays
- Disability insurance
Senior Customer Success Manager
CORAS —McLean, VA
- $115,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Military
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Xfinity Retail Sales Consultant
Comcast Corporation —Washington, DC
- $19.00 - $26.69 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Retail sales
- Paid parental leave
- Health insurance
SALES AMBASSADOR
Ralph Lauren —Prince William, VA
- $14 - $18 an hour
- Part-time
- Ability to walk for extended periods
- Team management
- Ability to stand for extended periods
Call Center Representative
Advantia Health —Washington, DC
- $19 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
- Health savings account
- Paid holidays
Quick Apply
Enterprise Onboarding Specialist
GiveCampus —Washington, DC
- Remote
- School experience
- Mid-level
- Continuous improvement
Quick Apply

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Front of House Lead

RR Donnelley -
Washington, DC

Quick Apply

Job Details

Full-time
$23.51 - $33.85 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Serving clients
Stakeholder relationship building

Full Job Description

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: Monday - Friday, 9:00am - 6:00pm

The Front of House (FOH) Lead is a client-focused leadership role dedicated to delivering an exceptional guest experience across all front-of-house touchpoints. This highly visible and mobile position ensures that client spaces are welcoming, professional, and aligned with brand standards. Acting as the central coordinator for meetings, events, hospitality services, and workspace management, the FOH Lead drives service excellence while supporting both guests and internal teams. This role includes training and mentoring FOH staff to deliver seamless, personalized, and elevated experiences. Additionally, this role plays a critical role in maintaining workspace readiness and adapting to the dynamic needs of a hybrid workforce.

Duties:

Client & Guest Experience Leadership

Champion a best-in-class experience for all visitors and employees.

Meetings, Events & Hospitality Coordination

Oversee and support the delivery of meetings, events, and hospitality services.

Team Development & Collaboration

Train, mentor, and collaborate with FOH teams, including reception and hospitality staff

Workspace Management & Hybrid Support

Ensure workspaces are prepared and optimized for a flexible, hybrid environment.

Technology Engagement & Innovation

Leverage technology to enhance service delivery and guest experience.

Operational Excellence

Maintain high standards of detail, organization, and efficiency across all FOH operations.

Proactive Support to On-Site Manager

Provide hands-on assistance and act as a trusted partner to the site leadership team.

Qualifications

High school diploma or equivalent
Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
Intermediate Microsoft Office Word and Excel skills
Basic Microsoft PowerPoint skills
Prior experience working with vendors preferred
Outstanding guest services skills,
Excellent and sophisticated communication skills, both verbal & written
Good time management skills
Good knowledge and understanding of telephone system
Must possess professional presentation/appearance
Great interpersonal skills and an outgoing personality
Excellent command of the English language, both in verbal and written communication
Operational experience working at prestigious events preferred
Attention to detail with good organizational skills
Must possess passion to achieve excellent guest service consistently
Demonstrates the ability to lead others effectively
Ability to work under pressure, plan ahead and anticipate problems
Ability to meet all required deadlines
A welcoming positive manner and an understanding of what good customer service looks like
Acts with integrity at all times and embraces the company philosophy.
Ability to understand the needs of the client and provide customer service and superior client service.
Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Knowledge of meeting room booking software and working knowledge of A/V equipment an advantage
Ability to multitask, prioritize workload and provide administrative support.
Ability to handle sensitive and/or confidential documents and information.
Able to make independent decisions that conform to business needs and policy.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds.
Ability to work in a fast-paced environment.
Must be self-motivated with positive can-do attitude.

Additional Information

The salary range for this role at the noted RRD location is $23.51 - $33.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

#LI-MY1

#LI-onsite

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Quick Apply

Refine Your Search

touchpoint jobs in fairfax, va

Front of House Lead

HOUSEKEEPER (PART TIME)

WGL Energy - Customer Experience & Retention Lead

Customer Care Representative

Customer Service Advisor

Customer Service Representative

Senior Customer Success Consultant

Account Coordinator | FordDirect

Sales Stylist - Ready to Wear, Part Time - Bloomie's Mosaic

Cook - Restaurant, Flex - Bloomie's Mosaic

Account Coordinator | Team Yankee

Barista/Bartender - Restaurant, Full Time - Bloomie's Mosaic

Client Success Manager

Sanitation Team Member

Barista/Bartender - Restaurant, Flex - Bloomie's Mosaic

Senior Customer Success Manager

Xfinity Retail Sales Consultant

SALES AMBASSADOR

Call Center Representative

Enterprise Onboarding Specialist

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