Top 4063 Client services Jobs in Fairfield, Ca

Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
Claims Customer Service Representative I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Transportation Specialist I
Partnership HealthPlan of California —Fairfield, CA
- $27.56 - $32.38 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
5d
Transportation Specialist I - Sunday - Thursday 11:00am - 7:30pm
Partnership HealthPlan of California —Fairfield, CA
- $27.56 - $32.38 an hour
- Spanish
- Computer literacy
- Writing skills
6d
Clerk
Partnership HealthPlan of California —Fairfield, CA
- $25.87 - $30.40 an hour
- Full-time
- Word processing
- Office
- High school diploma or GED
Claims Resolution Coordinator
Partnership HealthPlan of California —Fairfield, CA
- $37.22 - $46.53 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Coordinator I
Partnership HealthPlan of California —Fairfield, CA
- $28.52 - $33.51 an hour
- Full-time
- Spanish
- Microsoft Excel
- Computer literacy
Health Care Guide I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Word processing
- Research
In-Clinic Family Welcome Associate
Behavior Treatment & Analysis —Antioch, CA
- $25 - $28 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
Quick Apply
13d
Eligibility Worker II
County of Contra Costa, California —Contra Costa County, CA
- $77,791.32 - $94,555.81 a year
- Full-time
- Writing skills
- Basic math
- Mid-level
- Opportunities for advancement
Welcome Desk Associate
The Salvation Army —Suisun City, CA
- Part-time
- 18 years or older
- Spanish
- Computer literacy
IT Helpdesk Operator II
Partnership HealthPlan of California —Fairfield, CA
- $31.45 - $37.74 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Program Coordinator II
Partnership HealthPlan of California —Fairfield, CA
- $80,140.53 - $100,175.67 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Home Health Aide (HHA)
HealthFlex Home Health Services —Fairfield, CA
- $45 - $50 an hour
- CPR Certification
- BLS Certification
- Driver's License
- Free parking
- Continuing education credits
Quick Apply
Outreach & Engagement Specialist
Institute on Aging —Napa, CA
- $32 - $34 an hour
- Full-time
- Spanish
- Experience working with individuals with disabilities
- English
Speech-Language Pathologist (SLP)
SPG Therapy & Education —Walnut Creek, CA
- $82,000 - $120,000 a year
- Current TB test
- Writing skills
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Community Clinical Program Director (aka Director of Clinical Community Programs)
The Hume Center —Concord, CA
- $129,000 - $160,000 a year
- Weekends as needed
- Background check
- Spanish
- Addiction Medicine
- Mileage reimbursement
- Paid holidays
Quick Apply
Oncology Physician Assistant
John Muir Medical Group —Walnut Creek, CA
- $180,000 - $250,000 a year
- Weekends as needed
- Hybrid work
- Acute care
- Hospital
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Commercial Construction Estimator
Ironwood Commercial Builders, Inc. —Concord, CA
- $140,000 - $160,000 a year
- Extended hours
- 5 years
- Data analysis skills
- English
- Profit sharing
- Paid holidays
Quick Apply
Speech-Language Pathologist (SLP)
SPG Therapy & Education —Concord, CA
- $82,000 - $120,000 a year
- Current TB test
- Writing skills
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply

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Customer Service Representative, CC

Partnership HealthPlan of California -
Fairfield, CA

Apply Now

Job Details

Full-time
$29.95 - $35.19 an hour

Qualifications

Customer communication
Administrative experience
High school diploma or GED

Full Job Description

Overview:

To respond to member and provider inquiries regarding case management telephonically.
Ensures that callers’ questions and/or problems are resolved or are directed to the appropriate
person for resolution and/or entered as a referral for case management while providing the
highest level of customer service.

Responsibilities:

Supports the Care Coordination Department by answering the ACD telephone line,

determining call urgency and routing calls appropriately

Responds to member and provider issues and questions received through the Care

Coordination ACD line.

Provides excellent customer service and communicates with others in accordance with

Partnership standards and expectations.

Communicates clearly and effectively through all mediums of communication with

members, providers, vendors, community partners, and Partnership employees.

Responds to inquiries in a timely manner
Documents calls as appropriate.
With direction, initiates and processes referrals to appropriate programs in accordance

with department policies, and communicates referral outcomes to referral source.

Works with internal departments, providers, and external organizations to resolve issues

as needed.

Manages the Care Coordination regional helpdesk and routes emails or enters referrals

appropriately

Other duties as assigned

Secondary Duties and Responsibilities

Provide support and assistance to coordinators and health care guides as needed.

Qualifications:

Education and Experience

High School Diploma or equivalent; minimum three years
administrative experience required. Two (2) years of experience
working in a health care setting recommended.

Special Skills, Licenses and Certifications

Strong written and oral communication skills. Advanced computer
skills, including proficiency in multiple software applications including
Microsoft Office Suite and SharePoint. Strong organizational and
multitasking skills. Excellent interpersonal and customer service skills.
Bilingual skills in Spanish, Tagalog, or Russian may be preferred.

Performance Based Competencies

Must be able to work in a fast-paced environment and maintain
courtesy and composure when dealing with internal and external
customers. Ability to function effectively with frequent interruptions
and direction from multiple team members.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. When
necessary, the ability to lift, carry, or move manuals and reports,
weighing up to 25 lbs.

All HealthPlan employees are expected to:

Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$29.95 - $35.19

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Apply Now

Refine Your Search

client services jobs in fairfield, ca

Customer Service Representative, CC

Claims Customer Service Representative I

Transportation Specialist I

Transportation Specialist I - Sunday - Thursday 11:00am - 7:30pm

Clerk

Claims Resolution Coordinator

Coordinator I

Health Care Guide I

In-Clinic Family Welcome Associate

Eligibility Worker II

Welcome Desk Associate

IT Helpdesk Operator II

Program Coordinator II

Home Health Aide (HHA)

Outreach & Engagement Specialist

Speech-Language Pathologist (SLP)

Community Clinical Program Director (aka Director of Clinical Community Programs)

Oncology Physician Assistant

Commercial Construction Estimator

Speech-Language Pathologist (SLP)

I want to receive the latest job alert for client services in fairfield, ca

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