Top 789 Clinical support staff Jobs in Fairfield, Ca

Patient Services Rep (Full Time, Days) Neurosurgery Clinic
Northbay Healthcare —Fairfield, CA
- $26 an hour
- Full-time
- Hybrid work
- BLS Certification
- HIPAA
- Mid-level
- 403(b) matching
- Health insurance
Patient Care Technician
Mindful Health Solutions —Fairfield, CA
- $21 - $23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Psychiatry
- Paid training
- Paid holidays
Quick Apply
12d
IT Helpdesk Technician
Boomerang Healthcare —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Patient Services Rep, Neurology (Per Diem, Days)
Northbay Healthcare —Fairfield, CA
- $26 an hour
- Full-time
- Hybrid work
- BLS Certification
- Mid-level
- Neurology
- 403(b) matching
- Health insurance
MRI Technician Aide (Full-Time, Day)
Northbay Healthcare —Fairfield, CA
- $23.98 an hour
- Full-time
- Hybrid work
- Anatomy knowledge
- BLS Certification
- 11+ years
- 403(b) matching
- Health insurance
1d
Medical Assistant II, Shared Staff
Sutter Health —Fairfield, CA
- $29.28 - $40.99 an hour
- 8 hour shift
- Anatomy knowledge
- Microsoft Excel
- Vital signs
- On-the-job training
Front Desk Receptionist
Napa Post Acute —Napa, CA
- $20 - $23 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- Administrative experience
Quick Apply
Clinical Office Assistant (On-call)
La Clinica de La Raza —Concord, CA
- $23.04 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Materials Coordinator
Bass Surgery Center (11621) —Walnut Creek, CA
- $30 - $44 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
9d
Health Care Guide I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Word processing
- Research
Health Information Management Tech II Document Management
Northbay Healthcare —Fairfield, CA
- $33.36 an hour
- Full-time
- Hybrid work
- 11+ years
- Mid-level
- High school diploma or GED
- 403(b) matching
- Health insurance
Patient Navigator I/II
La Clinica de La Raza —Vallejo, CA
- $27.08 - $39.62 an hour
- Full-time
- Analysis skills
- 2 years
- Communication skills
Quick Apply
Behavior Specialist - Autism Support Services | Solano County
Center for Social Dynamics —Suisun City, CA
- $20 - $25 an hour
- Part-time
- High school diploma or GED
- Experience working with children
- Driving
- Paid training
- Tuition reimbursement
Quick Apply
Clinical Office Assistant (Temporary Full- Time)
La Clinica de La Raza —Concord, CA
- $23.04 an hour
- Temporary
- 1 year
- Communication skills
- Entry level
Quick Apply
Clinical Office Assistant (Temporary Full Time)
La Clinica de La Raza —Concord, CA
- $23.04 an hour
- Temporary
- 1 year
- Communication skills
- Entry level
Quick Apply
Grievance and Appeals Internal Auditor
Partnership HealthPlan of California —Fairfield, CA
- $42.38 - $52.97 an hour
- Full-time
- Writing skills
- Data analysis skills
- Mid-level
11d
Direct Support Professional - Registered Behavior Technician (DSP-RBT)
YAI - Seeing Beyond Disability —Fairfield, CA
- $28 an hour
- Part-time
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Front Office Coordinator, Cardiology, Multi-Stie, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days
MarinHealth Medical Network —Napa, CA
- $22.50 - $31.50 an hour
- 8 hour shift
- Spanish
- Computer literacy
- English
Quick Apply
Health Information Coordinator (Medical Records)
Crestwood Behavioral Health —Pleasant Hill, CA
- $23 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid jury duty
- Paid holidays
Quick Apply
11d
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens —American Canyon, CA
- $19.50 - $23.00 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
- Health insurance
- Dental insurance

I want to receive the latest job alert for clinical support staff in fairfield, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

clinical support staff jobs near fairfield, ca

Healthcare Coordinator jobs in Fairfield, CA

Office Assistant jobs in Concord, CA

Patient Advocate jobs in Vallejo, CA

Patient Care Technician jobs in Fairfield, CA

Front Desk Receptionist jobs in Napa, CA

Pharmacy Technician jobs in American Canyon, CA

MRI Technologist jobs in Fairfield, CA

Dental Assistant Will Train jobs in New York, NY

Medical Office jobs in Los Angeles, CA

Senior Medical Assistant jobs in Bedford, NH

Senior Medical Assistant jobs in Greenlawn, NY

Senior Medical Assistant jobs in St. Louis, MO

Senior Medical Assistant jobs in Tucson, AZ

Administrative Assistant jobs in Owings Mills, MD

Patient Services Representative jobs in Austin, TX

Patient Services Representative jobs in Yuma, AZ

Human Services jobs in Salem, OR

Customer Service Representative Remote jobs in Greenville, SC

Patient Services Representative jobs in Seattle, WA

Call Center Representative jobs in Greensboro, NC

Patient Services Rep (Full Time, Days) Neurosurgery Clinic

Northbay Healthcare -
Fairfield, CA

Apply Now

Job Details

Full-time
$26 an hour

Benefits

403(b) matching
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Medicare
BLS Certification
Workers' compensation insurance knowledge
Medicaid health insurance
Medicare regulations
Customer engagement

Full Job Description

At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices.

PRIMARY JOB DUTIES

Performs independently all of Level 1, in addition but not limited to the following:

Registration and Charge Entry

Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR.
Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains signatures on required forms.
Verifies and documents eligibility for all payers at the time of service.
Reviews benefit plan/s with patient to determine specific allowances and/or restrictions based on services requested.
Researches and answers inquiries related to claims, eligibility and referrals.
Collects co-payments, deposits and fees, reconciling all payments at the end of their shift.
Ensures the accuracy of demographic and insurance information in accordance with the policies, procedures and service expectations of each department.
Maintains professional standards by actively participating in committees, inservices and QI activities and standards development.
Acts as a resource to new and existing staff in areas of subject matter expertise.
Presents a professional demeanor in appearance and attitude.
Serves as a job expert in assigned areas.
Provides orientation to new staff as assigned.
Floats to other areas, as requested.

Appointment Scheduling and Reception:

Obtains complete demographic information for new patients ensuring accurate entry into the EMR. Confirms and accurately updates demographic information for existing patients.
May confirm eligibility and PCP assignment status (Primary Care) for patients prior to scheduling appointment.
Demonstrates effective listening and problem-solving skills to determine appropriate call routing.
Schedules appointments on the phone or in person in accordance with approved protocols and current scheduling policies, procedures and algorithms
Assists with referral coordination/scheduling (Specialty Care).
Monitors provider schedules to ensure appointments are booked for correct type and correct time allocation.
Proactively manages provider schedules for optimal patient access and no-show reduction.
Places confirmation or rescheduling calls in accordance with scripted guidelines and current policy and procedures.
Assists in physician schedule maintenance functions including coordination of physician absences with open appointment times.
Gathers data for provider access audits; provide appointment access for KPI’s.

Medical Records

Adheres to System policies related confidentiality of medical record information, transcription and copies or distribution of medical record content.
Handles patient documents appropriately to ensure patient confidentiality. Includes handling of medical records outside designated storage area.
Demonstrates understanding of PHI management and HIPAA compliance by successful completion of annual competency validation.

Education: Some college business or computer course work preferred. Course work in medical terminology preferred.

Licensure/Certification: Current AHA or equivalent BLS certification required within first 90 days of hire.

Experience / Skills: Two years of customer engagement experience and/or service centered role required. Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred. Excellent customer service skills required. Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion. Ability to successfully manage multiple priorities effectively and within expected timeframes. Working knowledge in the areas listed below, required:

Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation.
Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment.
Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care.
Organizational process and procedures
NorthBay Health’s Clinical computer systems

Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Open to learning new things and partnering with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. Strong organizational skills.

Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Walking, some bending, stooping, and lifting. Position requires extensive use of computer keyboarding throughout the day.

Hours: B ased on business need.

Interpersonal Skills and Values

Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

Apply Now

Refine Your Search

clinical support staff jobs in fairfield, ca

Patient Services Rep (Full Time, Days) Neurosurgery Clinic

Patient Care Technician

IT Helpdesk Technician

Patient Services Rep, Neurology (Per Diem, Days)

MRI Technician Aide (Full-Time, Day)

Medical Assistant II, Shared Staff

Front Desk Receptionist

Clinical Office Assistant (On-call)

Materials Coordinator

Health Care Guide I

Health Information Management Tech II Document Management

Patient Navigator I/II

Behavior Specialist - Autism Support Services | Solano County

Clinical Office Assistant (Temporary Full- Time)

Clinical Office Assistant (Temporary Full Time)

Grievance and Appeals Internal Auditor

Direct Support Professional - Registered Behavior Technician (DSP-RBT)

Front Office Coordinator, Cardiology, Multi-Stie, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days

Health Information Coordinator (Medical Records)

Pharmacy Technician / Pharm Tech Apprenticeship

I want to receive the latest job alert for clinical support staff in fairfield, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected