Top 78 Information technology Jobs in Fairfield, Ca

Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
IT Helpdesk Operator II
Partnership HealthPlan of California —Fairfield, CA
- $31.45 - $37.74 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Information Technology Technician I
Contra Costa County Superior Court —Contra Costa County, CA
- $73,263.63 - $93,505.15 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Commuter assistance
- Health insurance
8d
IT Technician
Citadel Roofing & Solar —Vacaville, CA
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Help Desk Technician
FIS Global —Fairfield, CA
- Weekends as needed
- Microsoft Outlook
- Computer Science
- Pass drug screening
8d
Operations and Systems Tech II
Partnership HealthPlan of California —Fairfield, CA
- $36.00 - $45.01 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
IT Helpdesk Supervisor
CommuniCare+OLE —Fairfield, CA
- $79,892.80 - $97,656.00 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- 403(b) matching
- Health savings account
Quick Apply
11d
IT Support Engineer
ASHBY LUMBER CO INC —Concord, CA
- $80,000 - $105,000 a year
- Google Workspace
- Mid-level
- Windows
- Profit sharing
- Health savings account
Quick Apply
13d
Desktop Support Engineer I (On-Site)
Neumo Holdings LLC —Fairfield, CA
- $25 - $29 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
Quick Apply
Information Technology Analyst IV - Law and Justice
County of Solano —Fairfield, CA
- $129,874.83 - $157,863.66 a year
- Email
- System design
- Analysis skills
- Team management
- Health insurance
- Dental insurance
8h
Information Technology Security Analyst
Contra Costa County Superior Court —Contra Costa County, CA
- $84,538.06 - $107,893.97 a year
- Full-time
- Background check
- Computer Science
- Mid-level
- Commuter assistance
- Paid holidays
4d
Operations Data Analyst
Pivot Point Solutions —Fairfield, CA
- $25 - $40 an hour
- Contract
- Computer Science
- Mid-level
- Office
Quick Apply
6d
Information Technology Security Analyst
Superior Court of California, County of Contra Costa —Martinez, CA
- $84,538.06 - $107,893.97 a year
- Full-time
- Background check
- Mid-level
- Office
3d
Information Technology Analyst (Principal) - Technology Business Management
County of Solano —Fairfield, CA
- $112,025.16 - $136,167.28 a year
- Full-time
- Bachelor's degree
- 1 year
- Senior level
Information Technology Director
Vacaville Christian Academy —Vacaville, CA
- Full-time
- School experience
- Google Workspace
- Clean driving record
Manager of IT Operations
KUIU —Dixon, CA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- 401(k)
Quick Apply
Information Technology Analyst IV (Cloud Data Engineer)
County of Solano —Fairfield, CA
- $129,874.83 - $157,863.66 a year
- Email
- System design
- SQL
- Analysis skills
- Health insurance
- Dental insurance
4d
Technical Support Specialist
Chevron Federal Credit Union —Concord, CA
- $27.73 - $38.13 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Information Technology Analyst (Principal) (Enterprise Analytics Manager)
County of Solano —Fairfield, CA
- $143,186.92 - $174,044.60 a year
- Weekends as needed
- Background check
- System design
- Bachelor's degree
- Health insurance
- Dental insurance
Information Technology Analyst (Principal) (Enterprise Analytics Manager)
Solano County —Fairfield, CA
- $68.84 - $83.68 an hour
- Weekends as needed
- Background check
- Writing skills
- System design

I want to receive the latest job alert for information technology in fairfield, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology jobs near fairfield, ca

Program Success Associate (West Coast Only)

Tuition.io, Inc.
California

Quick Apply

Job Details

Full-time
$21.64 - $26.44 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance

Qualifications

Software troubleshooting
Customer service
Call center experience
English
Bachelor's degree
Zendesk
Ticketing system technical support
Time management

Full Job Description

The Role & Responsibilities

Tuition.io’s Program Success (Customer Support) department is growing and we are looking to add another exceptional associate to the team to assist with providing support for our new Tuition Assistance software platform. This is a diverse, fast-paced customer support/call center style role including the following responsibilities:

This Opening Is Only Available to Candidates in PST or MT Time Zones
Deliver high quality customer support to end users of the Tuition.io platform through email, phone and online chat.
Develop operational knowledge of Tuition.io’s proprietary educational benefits platform.
Ensure end user support issues are resolved both completely and timely.
Troubleshoot platform-related issues as appropriate, suggesting ways to improve the experience of our users as well as our software platform.
This is a full-time role requiring 40 hours/week with occasional overtime hours as needed. There may also be opportunities for weekend shifts of 3 hours on Saturday and/or Sundays.
This is a remote role for the PST or MT time zones that reports to the Director of Program Success who is based in Los Angeles, CA.
Training for this role will start from 6:00am PST and will end at 2:30 pm PST as training will be conducted by our Director and Team Lead who are located on the West Coast.
Training is expected to take 4 weeks.
Once fully trained, this role will start at 8:30 am PST and will end at 5 pm PST. This start/end time cannot be changed.

Qualifications of Our Ideal Candidate:

2+ years of previous customer service experience in a tech start-up environment utilizing internal software platforms or 3+ years customer service/call center experience for a software provider requiring software troubleshooting with platform users.
1+ years experience using web-based support platforms (Zendesk, Freshdesk, Desk.com, etc.)
High level understanding of software troubleshooting and browser based software
Excellent verbal and written communication skills
Empathetic and a good listener
Strong customer advocate who goes the extra mile
Team player
Organized and resourceful with great time-management skills
Ability to manage multiple support channels including email tickets, live chat, and phone
Ability to learn and master new processes and procedures
Ability to thrive in a fast paced environment with rapidly changing priorities
High level of attention to detail and great problem solving skills
Bachelor’s degree

Bonus Points

Knowledge of Student Loans
Knowledge of Tuition Reimbursement or other educational benefits
Familiarity with modern workplace software such as Salesforce, Google Workspace, etc
Bilingual in English/Spanish or French/English

About Tuition.io

Tuition.io is a well-funded, rapidly growing company based in San Mateo, California with an additional office in Los Angeles, California. Founded in 2012, Our mission is to help employers attract, retain and upskill their workforces by providing a comprehensive range of education assistance benefits to their employees. Our services allow employers to help address two main issues: a) the increasing costs of higher education, and b) the $1.7 trillion student loan crisis in the US, while improving the financial wellbeing of their employees. We are the leading provider of education assistance benefits that are enabled through a fully integrated product suite. Please see www.tuition.io for an overview of our company.

Job Type: Full-time

Pay: $21.64 - $26.44 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

People with a criminal record are encouraged to apply

Education:

Bachelor's (Required)

Experience:

Zendesk: 1 year (Required)
Call center: 2 years (Required)
tech start-up: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

information technology jobs in fairfield, ca

Program Success Associate (West Coast Only)

IT Helpdesk Operator II

Information Technology Technician I

IT Technician

Help Desk Technician

Operations and Systems Tech II

IT Helpdesk Supervisor

IT Support Engineer

Desktop Support Engineer I (On-Site)

Information Technology Analyst IV - Law and Justice

Information Technology Security Analyst

Operations Data Analyst

Information Technology Security Analyst

Information Technology Analyst (Principal) - Technology Business Management

Information Technology Director

Manager of IT Operations

Information Technology Analyst IV (Cloud Data Engineer)

Technical Support Specialist

Information Technology Analyst (Principal) (Enterprise Analytics Manager)

Information Technology Analyst (Principal) (Enterprise Analytics Manager)

I want to receive the latest job alert for information technology in fairfield, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected