Top 187 Referral coordinator Jobs in Fairfield, Ct

Emergency Services Coordinator
SERVPRO of Norwalk/Wilton —Norwalk, CT
- $19 - $21 an hour
- Overtime
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Office Coordinator - Urology Mens Health
Hartford HealthCare Medical Group —Fairfield, CT
- Full-time
- Urgent Care
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
9d
Admissions Assistant
Cambridge Health & Rehabilitation Center —Fairfield, CT
- Part-time
- Skilled nursing facility
- Mid-level
- Business Administration
- Retirement plan
Patient Service Coordinator - Urgent Care
Hartford HealthCare Medical Group —Westport, CT
- Full-time
- Computer literacy
- Urgent Care
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Pet Parent Coordinator Front Desk
Dogtopia of Fairfield —Fairfield, CT
- $17.10 - $17.60 an hour
- Part-time
- Sales
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
Patient Care Coordinator
Professional Physical Therapy —Southport, CT
- $18 - $21 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Referral Coordinator/Receptionist - Infectious Disease Stamford
Stamford Health —Stamford, CT
- Full-time
- Microsoft Word
- English
- Administrative experience
- Free parking
- Health insurance
Quick Apply
1d
Patient Service Coordinator - Urology
Hartford HealthCare Medical Group —Bridgeport, CT
- Full-time
- Bilingual
- High school diploma or GED
- Children
- Paid time off
- 401(k) matching
Quick Apply
Admissions Coordinator Patient Access – Welcome Center Inpatient unit
St. Vincent's Medical Center —Westport, CT
- Part-time
- LMFT
- Hospital
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
2d
Triage Coordinator - Dermatology
Fairfield Dermatology —Fairfield, CT
- $18 - $23 an hour
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Patient Care Coordinator - Dr. Hudgins
Hospital for Special Surgery —Stamford, CT
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Patient Service Coordinator
National Spine and Pain Centers —Fairfield, CT
- Microsoft Excel
- Microsoft Outlook
- OSHA
Quick Apply
2d
Central Intake, Records & QA Coordinator
CONSTELLATION HEALTH SERVICES —Norwalk, CT
- $70,000 - $85,000 a year
- Full-time
- RN License
- Mid-level
- Home health
Quick Apply
Patient Service Coordinator - Urgent Care (Per Diem)
Hartford HealthCare Medical Group —Norwalk, CT
- Weekends as needed
- Customer service
- Urgent Care
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Homecare coordinator
Samash Holistic Home Care LLC —Bridgeport, CT
- $20 - $26 an hour
- Full-time
- Spanish
- Management
- HIPAA
Quick Apply
2d
Medical Assistant - Dept of Psychiatry (M-F 8:30a-5:00p)
Yale New Haven Health —Trumbull, CT
- Full-time
- Psychiatry
- BLS Certification
- HIPAA
1d
Bridgeport | Care Management Coordinator at ABI Resources
ABI Resources LLC —Bridgeport, CT
- Mid-level
- 3 years
- Team management
Quick Apply
Patient Experience Coordinator
Yale New Haven Health —New Haven, CT
- Full-time
- 5 years
- Mid-level
- Office
2d
Medical Assistant
Yale New Haven Health —Stratford, CT
- Full-time
- BLS Certification
- HIPAA
- High school diploma or GED
13d
Patient Service Representative - Cardiology
Hartford HealthCare Medical Group —Stratford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply

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Emergency Services Coordinator

SERVPRO of Norwalk/Wilton -
Norwalk, CT

Quick Apply

Job Details

Full-time
$19 - $21 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Teamwork
Administrative experience
High school diploma or GED
Attention to detail
Organizational skills
Customer support
Appointment scheduling

Full Job Description

Position: Emergency Services Coordinator (First Point of Contact Admin)

Location: Norwalk, CT

FLSA: Full-Time, non-exempt

Pay Range: $19.00 - $21.00, Hourly Pay Range

POSITION SUMMARY

SERVPRO of Stamford is seeking an energetic, highly organized, customer-focused Emergency Services Coordinator (First Point of Contact Admin) to serve as the vital initial touchpoint / first point of contact for all incoming customer inquiries, emergency service requests, and new restoration losses. This role is responsible for delivering exceptional customer experience, gathering complete loss information, creating new job leads in WorkCenter and DASH CRM, and coordinating scheduling of Project Managers and field crews.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Answer all incoming calls professionally, courteously, and empathetically.

2. Serve as the first point of contact for homeowners, commercial clients, insurance carriers, agents, and referral partners.

3. Collect complete intake information including customer, property, insurance, and loss details.

4. Creating new job leads in WorkCenter and entering all job leads into DASH CRM accurately and immediately.

5. Coordinate scheduling of Project Managers and Field Crews.

6. Communicate response expectations and appointment times to customers.

7. Warm transfer calls to the appropriate personnel.

8. Maintain accurate electronic records and update information as received.

9. Provide daily intake summaries to Operations leadership.

10. Assist with general office administrative, HR, and operational support as assigned.

11. Support increased call volume during storm events and emergency situations.

CORE COMPETENCIES

1. Professional phone presence with exceptional customer service and empathy.

2. Ability to de-escalate upset or emotional customers during stressful property loss situations.

3. Strong decision-making skills to prioritize emergency service requests appropriately.

4. Ability to confidently manage multiple incoming calls while maintaining accuracy and professionalism.

5. Sense of urgency with outstanding responsiveness and follow-through.

6. Excellent active listening and communication skills.

7. Exceptional organization, multitasking, and attention to detail.

8. Ability to remain calm under pressure in a fast-paced emergency services environment.

9. Collaborative mindset with the ability to coordinate across Operations, Project Managers, Field Crews, and Office staff.

OTHER

1. Perform other administrative and operational duties as assigned by management.

QUALIFICATIONS

1–3 years of receptionist, switchboard, dispatcher, call center, or administrative experience.
Strong Microsoft Office skills and ability to learn WorkCenter and DASH CRM
Tech Savvy with the ability to learn new franchise specific software easily
Attention to detail and problem-solving skills
Excellent organizational, customer service, written and verbal communication skills.
Patience and listening skills to respond appropriately and interact positively with customers
Restoration, construction, insurance, or property management experience is a plus.
Ability to work in a fast-paced, high-call-volume office.

EDUCATION

High school diploma/GED; required
Associate degree; preferred

COMPENSATION & BENEFITS

We offer competitive pay as well as comprehensive benefits. If you feel that you meet the above criteria and are intrigued by the opportunity to work for a dynamic, fast-paced company, please contact us.

BENEFITS:

401(k) with company match
Health insurance
PTO/Sick, Vacation Paid Time Off
Holidays
Professional development assistance

SCHEDULE

Monday-Friday, 8:00 AM-5:00 PM, with overtime and participation in an after-hours dispatcher rotation as business needs require.
You are also expected to attend all Servpro of Stamford staff meetings.

On-Call Dispatcher:

As part of our 24-hour emergency services operation, employees are required to serve as an On-Call Dispatcher for one week per month or one week in 6 weeks, which is calendared in advance, covering after-hours shift.

Overtime Requirement:

We are a 24/7 Emergency Services business. You will occasionally be expected to work nights and weekends to assist our customers in their time of need during storms, cold weather, and other natural or man-made emergency situations.

WORKING ENVIRONMENT

Environment: This position will be in-office environment; Not Eligible for Hybrid or Remote.

Ability to commute:

Norwalk, CT 06851:

Reliably commute or plan to relocate before starting work (Required).

Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Light work that includes moving objects up to 20 pounds may be required.

Please Note: Our office is pet-friendly, there are occasionally dogs present in and around our office!

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you worked in a role where you handled a high volume of inbound calls from customers in stressful or emergency situations? If yes, please briefly describe your experience.
This role requires answering multiple phone lines, gathering accurate information, and maintaining a calm, compassionate, and professional demeanor during emergencies. Please describe your experience managing multiple priorities while providing excellent customer service.
This position offers an hourly pay range of $19–$21. Does this align with your compensation expectations?
Our office responds to homeowners experiencing water, fire, mold, and storm damage - often one of the most stressful days of their lives. What makes you a good fit for helping customers during these situations?

Experience:

Customer support: 2 years (Preferred)
Appointment scheduling: 2 years (Preferred)

Ability to Commute:

Norwalk, CT 06851 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

referral coordinator jobs in fairfield, ct

Emergency Services Coordinator

Office Coordinator - Urology Mens Health

Admissions Assistant

Patient Service Coordinator - Urgent Care

Pet Parent Coordinator Front Desk

Patient Care Coordinator

Referral Coordinator/Receptionist - Infectious Disease Stamford

Patient Service Coordinator - Urology

Admissions Coordinator Patient Access – Welcome Center Inpatient unit

Triage Coordinator - Dermatology

Patient Care Coordinator - Dr. Hudgins

Patient Service Coordinator

Central Intake, Records & QA Coordinator

Patient Service Coordinator - Urgent Care (Per Diem)

Homecare coordinator

Medical Assistant - Dept of Psychiatry (M-F 8:30a-5:00p)

Bridgeport | Care Management Coordinator at ABI Resources

Patient Experience Coordinator

Medical Assistant

Patient Service Representative - Cardiology

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