Top 7 Account coordinator Jobs in Fairlawn, Oh

Ecommerce Account Coordinator
The Step2 Company, LLC —Streetsboro, OH
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Coordinator, Student Accounts
The University of Akron —Akron, OH
- $21.50 an hour
- Online Application
- Background check
- Mid-level
- Office
Quick Apply
7d
Account Coordinator
Brunswick Companies —Cleveland, OH
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- 2 years
- Disability insurance
- Dental insurance
Quick Apply
Accounts Receivable Coordinator
Mactac North America —Stow, OH
- Full-time
- Oracle
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
10d
Accounts Payable Coordinator
SAGE INTEGRATION HOLDING S LLC —Kent, OH
- $19 an hour
- Temporary
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply

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Ecommerce Account Coordinator

The Step2 Company, LLC -
Streetsboro, OH

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

VLOOKUP function
Google Sheets
Employee relationship building
Client relationship development
Online retail experience
Desktop applications
Data-driven problem-solving
Project management software
Computer skills
Project stakeholder communication
Cross-functional communication
Data analysis software

Full Job Description

ROLE SUMMARY

The eCommerce Account Coordinator is the day-to-day operational support to our Amazon and Wayfair global businesses. This role combines platform expertise, analytical thinking, and strong cross-functional coordination to protect and grow Step2's pure play ecommerce presence — maintaining listing integrity, resolving operational issues, managing promotions, and ensuring Step2 competes at full strength on the world's largest eCommerce platforms. New item setup is owned by the eCommerce Merchandising team; this role focuses on account health, commercial operations, and performance optimization for the existing catalog.

KEY RESPONSIBILITIES

Account Management Serve as the primary operator of Amazon Vendor Central and Wayfair Partner Home across all Step2 markets (US, CA, MX) — maintaining account health and ensuring listings are accurate, compliant, and retail-ready.
PDP Monitoring & Optimization Conduct regular 80/20 ASIN reviews utilizing internal PDP monitor tools — monitoring top-performing products for content gaps, suppressed listings, and competitive threats; driving resolution with urgency.
Listing Health Monitor and resolve suppressed or stranded listings — identify root causes and partner with internal teams and retailers to resolve quickly.
Case Management Manage and track Amazon Vendor Central and Wayfair Partner Home cases (RBS and other) — escalate appropriately and close the loop with stakeholders.
Launch Support - Validate new listing accuracy after item syndication by ecommerce merchandising team and syndicate PDP content updates as they become available
Pricing Compliance - Monitor pricing across Amazon and competitive platforms — flag disruptive retail pricing and coordinate enforcement with sales and sales support teams
Documentation & Process - Maintain key operational documentation and trackers in organization’s project management tools— item readiness, pricing, promotional calendars, and account health logs.
Regulatory Compliance – Complete direct validation compliance submission process in collaboration with the Product Safety team and test lab to avoid product suppression
Cross-Functional Coordination - Partner regularly with Merchandising, Creative, Sales, Product Safety, Product Quality and Commercial teams to ensure Amazon is aligned with broader business priorities.

WHAT SUCCESS LOOKS LIKE

Amazon account health metrics are consistently green across all markets
Suppressed or stranded listings are identified and resolved quickly — minimal time-to-fix
Top ASINs are reviewed regularly; content and performance gaps are caught and closed proactively
Develop collaborative relationships with retailer customer success managers to escalate and resolve platform issues
Pricing is monitored and disruptions are escalated and resolved promptly
Weekly reporting is delivered on time with clear, actionable insights

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

Bachelor's degree in Business, Marketing, Communications, or a related field preferred
1–3 years of experience in e-commerce, Amazon Vendor Central, or retail operations
Working knowledge of Amazon Vendor Central and Wayfair Partner Home and its tools/processes; experience with multi-country accounts a plus
Strong Excel or Google Sheets skills (pivot tables, v-lookups, data analysis)
Working experience with product syndication, digital shelf monitoring, and project management tools
Detail-oriented, self-starter with excellent organizational and follow-through skills
Proven ability to establish, nurture, and maintain strong relationships with stakeholders and team members to drive collaboration, trust, and long-term success
Demonstrated ability to analyze data, identify patterns and trends to support informed decision-making and problem-solving
Comfortable working in a fast-paced environment and juggling multiple competing priorities

WORK ENVIRONMENT

This position will perform most job duties in an office environment where using a computer, software applications, telephone, printer, etc. are essential.

FLSA Status:

Exempt

What are the perks?

Paid Parental Leave

401k with Employer Match

Company Paid Life & Disability Insurance

Adoption Assistance

Medical, Dental and Vision

Employee Discount

10 Paid Holidays

Advancement Opportunities

Join our family!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

#LI-Hybrid

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Refine Your Search

account coordinator jobs in fairlawn, oh

Ecommerce Account Coordinator

Coordinator, Student Accounts

Account Coordinator

Accounts Receivable Coordinator

Accounts Payable Coordinator

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