Top 116 Support specialist Jobs in Fairmont, Mn

Software Support Specialist
Kahler Automation Corporation —Fairmont, MN
- $26 - $40 an hour
- Full-time
- Computer literacy
- Mid-level
- Driver's License
Quick Apply
Mental Health Specialist II - Acute Behavioral Services
Dungarvin —Amboy, MN
- $24 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Mileage reimbursement
Quick Apply
Retirement Compliance Audit Specialist
Alerus Financial —Minnesota
- $55,000 - $70,000 a year
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Asleep Overnights DSP / Mental Health Specialist II
Dungarvin —Amboy, MN
- $11.41 - $24.00 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
- Paid training
- Mileage reimbursement
Quick Apply
12d
Licensed Professional Counselor
Headway —Minnesota
- Up to $146 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Technical Support Specialist
Kahler Automation Corporation —Fairmont, MN
- $26.50 - $36.00 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
Quick Apply
Retail Service Specialist
O'Reilly Automotive Stores —Fairmont, MN
- $11.41 - $20.30 an hour
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Fairmont, MN
- $11.13 - $20.00 an hour
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Concrete Protection Specialist
Carboline Global Inc. —United States
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Computational Engineering Expert - AI trainer
micro1 —United States
- $20 - $60 an hour
- Contract
- Remote
- No experience needed
- Master's degree
- Analysis skills
- Flexible schedule
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Data Center Fiber Optic Specialist
Karavan Technology —United States
- $30 - $45 an hour
- Contract
- Classroom
- Spanish
- Construction site
- Paid holidays
- Health insurance
Quick Apply
2d
Sr. DBS Clinical Specialist (DBS, East Coast, US, Field based)
Cesna Recruitment —United States
- $100,000 - $120,000 a year
- Full-time
- English
- Mid-level
- Operating room
- Paid holidays
- Health insurance
Quick Apply
Insurance & Financial Services Professional | Remote 1099
Abundance Architects —United States
- $50,000 - $100,000 a year
- Part-time
- Remote
- Background check
- 18 years or older
- No experience needed
- Flexible schedule
Quick Apply
Accounting Data Migration Specialist
Platform Transition —United States
- From $55,000 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Access
- Profit sharing
- Health insurance
Quick Apply
Autodesk Fusion 360 Specialist - AI Trainer
micro1 —United States
- $40 - $100 an hour
- Contract
- Remote
- No experience needed
- Manufacturing
- Senior level
- Flexible schedule
8d
Pharmacovigilance Expert - AI Trainer
micro1 —United States
- $70 - $80 an hour
- Contract
- Medicine
- 5 years
- No experience needed
- Flexible schedule
8d
Computational Biology Expert - AI trainer
micro1 —United States
- $20 - $60 an hour
- Contract
- Remote
- No experience needed
- Analysis skills
- Doctor of Philosophy
- Flexible schedule
Senior Tax Research Specialist
CSC (Corporation Service Company) —United States
- Full-time
- Remote
- Computer science
- Azure
- CPA

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Software Support Specialist

Kahler Automation Corporation -
Fairmont, MN

Quick Apply

Job Details

Full-time
$26 - $40 an hour

Qualifications

Non-technical user support
Computer operation
Report writing
Operating systems
Phone communication
Technical documentation
Spreadsheets
Word embeddings
Driver's License
Computer hardware
Geometry
Computer networking
Algebra
Productivity software

Full Job Description

Description:

Job Title: Software Support Specialist

Reports to: Phone Support Supervisor

Department: Service

Location: 808 Timberlake Road, Fairmont, MN 56031

Position Summary: Primarily assists customers over the phone to remotely diagnose software related problems and guide customers through the resolution of problems. Installs, modifies, and makes minor repairs to customer equipment, and provides technical assistance and training to system users by performing the following duties. Provides internal support for field technicians deployed to customer facilities.

Exhibit and promote the following values:

Curious Attitude: An employee who is curious is motivated to take time to question and explore new things to find answers that will ensure the best outcomes for the organization.
Focus on Quality: An employee who values quality has integrity and produces results that meet high standards set by the organization.
Passion for Service: An employee who is service-oriented displays a positive behavior and responds to customers using good business practices to meet their needs and expectations.
Dedicated Spirit: A dedicated employee is one who takes ownership of their role and the whole organization to ensure that goals are achieved.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provides phone support for Kahler customers primarily related to Kahler-produced software.
Installs or assists service personnel in installing software, hardware, and peripheral components such as monitors, keyboards, printers, and disk drives on the user's premises.
Responds to customer inquiries related to Kahler software.
Refers major software problems to the Group Leader or Phone Support Manager for remediation.
Loads specified software packages, such as Kahler-written software, operating systems, and drivers, onto customer computers.
Enters commands and observes system functions to verify correct system operation.
Responds to client inquiries concerning systems operation and diagnoses system software, hardware, and general operator problems over the phone.
Instructs users in the use of equipment, software, and manuals.
Recommends or performs minor remedial actions to correct problems.
Provide customers or internal company groups with help desk, network services, or other information systems.
Provide status updates and completion information to the Phone Support Manager via HubSpot data entry, voicemail, e-mail, or in-person communication.
Effective communication and decision-making assist customers in diagnosing and resolving issues associated with Kahler equipment.
Accommodate in-house software testing for Software Engineering and provide a written report of problems or bugs encountered internally or in the field.
Completes ERP documentation before the end of each day as needed. Reports will reflect the time worked and all supplies and materials used.
This Job description is not comprehensive, and all employees must be flexible, and willing to perform other duties as assigned by their supervisor.

Requirements:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Associate degree (A. A.) or equivalent from a two-year college or technical school in computer programming, networking, electronics, CompTIA A+ or equivalent; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Computer Skills: To perform this job successfully, an individual should know Microsoft Word, word processing software, and Microsoft Excel spreadsheet software. Understanding of operating systems, networking, and peripherals. Connect to other networks remotely. Helpful to understand PLC programming.

Reasoning Ability: Must use a logical decision-making process to understand and diagnose customer issues over the phone. It may require innovative problem-solving. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Language Ability: Must communicate effectively with clients who may be under considerable stress. Must listen effectively to understand customers’ issues and effectively communicate solutions that customers can understand and implement. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Certificates and Licenses: Valid Driver's License

Travel: Travel is not a regular part of this position.

Work Environment and Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, while performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. Must be able to accurately discriminate among colors.

Quick Apply

Refine Your Search

support specialist jobs in fairmont, mn

Software Support Specialist

Mental Health Specialist II - Acute Behavioral Services

Retirement Compliance Audit Specialist

Asleep Overnights DSP / Mental Health Specialist II

Licensed Professional Counselor

Technical Support Specialist

Retail Service Specialist

Parts Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

Concrete Protection Specialist

Computational Engineering Expert - AI trainer

Client Integration Specialist (Pharmacy Benefits)

Data Center Fiber Optic Specialist

Sr. DBS Clinical Specialist (DBS, East Coast, US, Field based)

Insurance & Financial Services Professional | Remote 1099

Accounting Data Migration Specialist

Autodesk Fusion 360 Specialist - AI Trainer

Pharmacovigilance Expert - AI Trainer

Computational Biology Expert - AI trainer

Senior Tax Research Specialist

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