THE PLANET FITNESS MISSION
We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!
ORGANIZATION OVERVIEW
Title: Maintenance Technician
Reports To: Technical Supervisor
Key Relationships: Operations, Support Center Leaders, Field Team, and Vendors
FLSA Classification: Non Exempt
THE OPPORTUNITY
Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived!
United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!
What You'll Be Doing
The Maintenance Technician has overall responsibility for providing high quality services and responses to a wide range of facility and equipment maintenance solutions. The Maintenance Technician also performs maintenance duties necessary to maintain the physical condition of fitness and tanning equipment and the overall appearance of assigned clubs. United FP will provide you with certification training on all manufacturer equipment, company vehicle, laptop, and tools to perform the role. In your role, you will:
• Assign tickets through work order system for all repairs related to fitness and spa equipment for your assigned club locations unless under manufacturer warranty• •• • Have responsibility for maintenance of all fitness and spa equipment per the manufacturer guidelines on a recurring schedule• Report to the Technical Supervisor who will lead and develop you through coaching and feedback, provide support in outlining recurring schedule, and ensures appropriate alignment and assigned routes to effectively distribute maintenance duties
- Order parts and purchase supplies on an as needed basis to enhance the member experience in our clubs
- Update ticketing system and close out tickets when work is completed
• Have a set of clubs assigned to you as part of your territory to provide maintenance on fitness and spa equipment• Addressing facility-related work orders (lighting, plumbing, flooring, etc.)
- Supporting PM efforts on facility infrastructure (HVAC filters, water softener, etc.)
- Triaging what can be handled in-house vs. vendor escalation
- Proactively identifying and resolving minor facility issues
- Safely utilize ladders and access club rooftops as needed for tasks such as HVAC filter replacements, minor repairs, or coordinating vendor work.
- Work for a company that lives its Core Values. What are our Core Values, you might ask? They are: We Win Together| Be Better Every Day| Be Kind & Respectful| Do the Right Thing| and Everyone Matters.
What You'll Bring to the Table:
- High School Diploma
- Excellent Customer Service skills with a high degree of member awareness
- Knowledge of basic electrical, mechanical, and materials is a must
- Well organized, self-motivated, reliable, detail oriented, and able to work without supervision in a team environment
- General handyman skills with the ability to perform minor repairs on plumbing, lighting, drywall, flooring, and fixtures.
- Experience using basic hand tools and power tools safely and effectively.
- Ability to assess facility issues, determine root cause, and resolve or escalate appropriately.
- Comfortable working independently on a wide variety of facility-related tasks in a fast-paced environment.
- Prior experience in facilities maintenance, general repair work, or building upkeep is a plus.
- Comfortable working at heights, including climbing ladders and accessing rooftops in accordance with safety protocols
- Valid Driver’s License with satisfactory driving record
- Able to travel to clubs in assigned territory
- Able to periodically lift and/or move up to 100 pounds
- Must be able to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, or crouch
About United FP
United FP ("UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 185 clubs. UFP is diversely positioned across 14 states – Arizona (40 clubs) and Texas (26 clubs) represent its two largest markets – and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.
United FP is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.
About Planet Fitness
Founded in 1992 in Dover, New Hampshire, Planet Fitness (NYSE: PLNT) is one of the largest and fastest growing franchisors and operators of fitness centers in the United States by the number of members and locations. As of September 30, 2019, Planet Fitness had more than 14.1 million members and 2,000 clubs in 50 states, the District of Columbia, Puerto Rico, Canada, the Dominic Republic, Panama, and Mexico. Planet Fitness’ mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®.
