Top 1 Hotel & accommodations concierges Jobs in Fajardo, Pr

Guest Experience Agent (Talent Network)
Rio Mar Hospitality Management —Río Grande, PR
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply

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3rd Shift Desk Attendant
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Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns…
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Concierge-Breakfast Attendant
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Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank…
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Guest Experience Agent (Talent Network)

Rio Mar Hospitality Management
Río Grande, PR

Quick Apply

Job Details

Full-time

Qualifications

Foreign language proficiency
Customer communication
High school diploma or GED
Driver's License

Full Job Description

Thank you for your interest in the Guest Experience Agent position at Wyndham Grand Rio Mar. While this specific role may not be open today, we're always looking to connect with talented professionals who share our passion for hospitality. By applying, you're joining our exclusive talent network, so you'll be among the first we consider when the right opportunity comes along. We believe in building lasting relationships, and we look forward to discovering how your skills and goals align with where we're headed. Together, let's create unforgettable experiences and build a career you can be proud of.

Job Summary

The Concierge is responsible for creating a welcoming first impression and serving as the trusted expert and primary point of contact for guests. They provide current information about the local area, attractions, and events, greeting guests warmly and assisting with questions. Through personalized, efficient, and memorable interactions, the Concierge offers thoughtful recommendations and tailored assistance to meet each guest’s unique needs and preferences. By anticipating guest requests with professionalism and warmth, the Concierge plays a key role in enhancing overall guest satisfaction and loyalty

Education & Experience

High school diploma or equivalent is required; an associate or bachelor’s degree in Hospitality Management, Tourism, or a related field is preferred.
Minimum of 1–2 years of progressive experience in a hotel, hospitality, or guest services role, preferably in luxury or full-service properties.
Must have extensive knowledge of the local area, including attractions, restaurants, and events, with the ability to provide clear and accurate directions.
Valid driver’s license for the applicable state is required.
Strong organizational and problem-solving abilities.
Strong customer service skills with excellent communication and interpersonal abilities to engage guests clearly, professionally, and warmly.
Bilingual proficiency (English and Spanish) is mandatory.

Physical Requirements

Must be able to stand and walk for extended periods of time throughout the property, including conducting site inspections.
Long and flexible hours are sometimes required, including evenings, weekends, and holidays, based on business needs and emergency situations.
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Quick Apply

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hotel & accommodations concierges jobs in fajardo, pr

Guest Experience Agent (Talent Network)

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