Top 1514 Customer specialist Jobs in Fall River, Ma

Customer Care Specialist
New England Ice Cream Corporation —Norton, MA
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist
Ferrellgas —Tiverton, RI
- Full-time
- Remote
- Microsoft Excel
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
Patient Services Specialist
Bookmark Medical —Fall River, MA
- $20 - $30 an hour
- Full-time
- Administrative experience
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Customer Support Specialist
1stdibs.com —Providence, RI
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Benefits Specialist
Reliable Respiratory —Dartmouth, MA
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Computer literacy
- Mid-level
- Work from home
Quick Apply
12d
Patient Access Intake Rep (Revenue Cycle Specialist Front-End)
Southcoast Health System, Inc. —Fall River, MA
- $17.86 - $28.76 an hour
- Part-time
- Customer service
- 3 years
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Call Center Specialist
SSTAR —Fall River, MA
- $17.00 - $17.50 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Typing
- Continuing education credits
- Loan repayment program
Insurance Representative
Prima Care —Fall River, MA
- 8 hour shift
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Pediatric Registered Dietitian
Boston Children's Hospital —North Dartmouth, MA
- $55,370 - $93,902 a year
- Hybrid work
- Adults
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
8h
Junior Production Planning & Supply Chain Specialist
Alfaparf Milano —Lincoln, RI
- $65,000 - $75,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Gastroenterologist
MedConnect —Fall River, MA
- Full-time
- Hospital
- Inpatient
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Cardiologist (Non-invasive)
MedConnect —Fall River, MA
- Full-time
- BC/BE
- Inpatient
- Outpatient experience
- Health insurance
- 401(k)
Quick Apply
Recreational Therapist (HBRS)
The Arc of the South Shore, Inc. —Rehoboth, MA
- $35 - $40 an hour
- Weekends as needed
- Background check
- CPR Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Physical Therapist PT Home Health
Elara Caring —Providence, RI
- Part-time
- Management
- Up to 50% travel
- Physical & Rehabilitation Medicine
- Paid holidays
- Health insurance
Quick Apply
Physical Therapist PT Home Health
Elara Caring —East Providence, RI
- Full-time
- Management
- Up to 50% travel
- Physical & Rehabilitation Medicine
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Oakley Home Access —Narragansett, RI
- $18 - $20 an hour
- Overtime
- Google Workspace
- Experience working with individuals with disabilities
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Lead Content Recovery Technician
Content Recovery Specialists —North Kingstown, RI
- $22 - $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- On-the-job training
- Professional development assistance
Quick Apply
2d
AR Accounts Receivable Associate
Southern Glazer’s Beverage Company —Norton, MA
- $22 - $25 an hour
- Microsoft Outlook
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Behavior Analyst (BCBA) - Hybrid
Autism Learning Partners —Providence, RI
- $82,000 - $90,000 a year
- 8 hour shift
- Hybrid work
- Experience working with individuals with developmental disabilities
- Current TB test
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Payroll/Benefits Specialist
Ashworth Bros., Inc. —Fall River, MA
- Full-time
- 5 years
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Customer Care Specialist

New England Ice Cream Corporation -
Norton, MA

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
Vision insurance

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Call center experience
Computer literacy
Spreadsheets
High school diploma or GED
Typing
Associate's degree
Account management
Office phone management
Quality data entry
Customer data entry

Full Job Description

The Customer Care Specialist is responsible for managing and expediting the day-to-day requests and issues that customers may have regarding orders, asset maintenance, immediate need of product and any other support tasks. This position provides exceptional support to our customers regarding delivery issues, special projects, routing requests, inventory issues, orders, recommending products, and more. The Customer Care Specialist makes complex decisions in managing projects, manages accounts, follows up, and facilitates effective communication between departments. The goal of a Customer Care Specialist is to proactively assist and advocate for our customers while driving sales for the business. Each Specialist plays a vital role in accomplishing the daily and long-term goals of the Customer Care team.

Essential Duties and Responsibilities

Maintain excellent customer service with both external and internal customers.
Ability to remain positive, empathetic, and professional during times of customer stress.
Maintain composure under pressure and proactively handle customer and internal issues/problems with minimal supervision.
Answer a high volume of incoming calls and make outgoing calls regarding all aspects of orders and deliveries.
Take initiative to upsell product and be able to make recommendations to customers.
Follows through on all requests/orders to ensure accuracy and timely delivery.
Handle complaints, confidently provide appropriate solutions and alternatives and maintain consistent and timely follow up with customers.
Take initiative in multi-department communication and coordination, providing additional information to the routing, accounting and sales departments regarding deliveries and orders.
Compile reports and troubleshoot quantity discrepancies between stock and records.
Maintain records of customer interactions, inquiries, comments, and complaints as necessary.
Maintain strict confidentiality of sensitive financial and customer information.
Perform general office duties including handling mail, filing, photocopying, faxing, and maintaining files and records.
Ability to be proactive and anticipate the needs of the other associates.
Ability to work independently and take responsibility for accounts.
Ability to multitask work while taking high volume inbound calls and making high volume outbound calls daily.
Additional duties as assigned.

Education and Experience

High school diploma or equivalent required.
Associate degree preferred.
Minimum 3-5yrs call center experience preferred.
Account Management preferred.
Experience in a corporate setting desirable.
Sales experience preferred.
Excell and computer experience required.

Skills/Qualifications

A good understanding of basic computer skills and the ability to learn how to use proprietary software. Proficient in MS Office Programs: Excel, Outlook and Word.
Proven data entry and phone skills are required.
Ability to think logically to provide answers to customer questions as well as resolutions for various issues that may arise.
Strong multi-tasking, follow-through, and organizational skills with the ability to pay close attention to detail.
Strong professional and proven written, verbal, and interpersonal communication skills.
Must be able to work effectively and clearly one-on-one and in groups; must be a quick, concise writer, able to write in a direct, effective manner.
Knowledge and experience in Distribution and/or in the Ice Cream/Food industry a plus.
Ability to interact confidently and proactively with all levels and departments within the company, including coordinating with field personnel.
Ability to address customers calmly when they are stressed or upset as well as be assertive when needed.

Training Required

Self-directed and on-the-job training

Working Environment

Internal office work environment (cubical)
Extensive verbal and computer work

Physical Demands

Routinely required to sit, walk, talk, see, hear, and move about the office facilities.
Routinely required to keyboard and manipulate small and large objects.

Salary:

Compensation for this position will be determined based on experience, education, and other relevant factors.

Equal Opportunity Employer:

New England Ice Cream Corporation is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We welcome disabled applicants to request any reasonable accommodations necessary to facilitate their application process.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Education:

Associate (Preferred)

Experience:

Call Center: 3 years (Required)
Customer Service: 3 years (Preferred)
Account Management : 1 year (Preferred)
Microsoft Excel: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer specialist jobs in fall river, ma

Customer Care Specialist

Customer Service Specialist

Patient Services Specialist

Customer Support Specialist

Benefits Specialist

Patient Access Intake Rep (Revenue Cycle Specialist Front-End)

Call Center Specialist

Insurance Representative

Pediatric Registered Dietitian

Junior Production Planning & Supply Chain Specialist

Gastroenterologist

Cardiologist (Non-invasive)

Recreational Therapist (HBRS)

Physical Therapist PT Home Health

Physical Therapist PT Home Health

Customer Service Representative

Lead Content Recovery Technician

AR Accounts Receivable Associate

Behavior Analyst (BCBA) - Hybrid

Payroll/Benefits Specialist

I want to receive the latest job alert for customer specialist in fall river, ma

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