Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to:
- Receiving
- Distribution
- Management of expiration dates
- Management of inventory in Pyxis
- Storage
- Repackaging
- Compounding
- Filling orders
- Delivering
- Stocking
Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
Works under the supervision of:
Performs Hazardous Compounding
Performs batch sterility tests
Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
Assists in revising training materials
Demonstrates Intermediate skill performance by performing at least one of the following:
- Intermediate Purchasing Skills
- Decentralized Pharmacy Services
- Medication Histories
- ADC optimization
Assists with receiving order from wholesaler:
- Scans in delivery
- Properly inventories/stickers delivery to ensure all items are received
- Confirms that each med is scannable. Involves pharmacist when appropriate
- Helps to maintain proper stock levels of drugs, supplies, and solutions by informing in writing the need for an item when it is getting low
- Repackages medications from bulk to unit-dose when necessary
Performs calculations for dosing, unit conversions, admixture volumes:
- Prepares clean room and sterile products area for daily use
- Follows clean room policies and procedures
- Prepares low and medium risk sterile and non-sterile compounds
- Complies with Universal precautions and uses Aseptic technique when compounding
Checks expiration dates in and outside the department:
- Credits and debits patients if meds reordered or returned
- Resolves missing medication issues
- Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas
- Ensures all medications are properly labeled
- Properly disposes of medications, hazardous substances, sharps
- Properly identifies and returns expired meds eligible for credit
- Assists in semi-annual inventory activities as needed
Receives labels and orders, and is able to accurately select proper drug, dosage form, and strength:
- Accurately retrieves medications from ADC fill list
- Neatly organizes filled meds for checking
- Accurately retrieves medications as requested at the window
- Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check
- Accurately fills OR Machines
Performs routine rounds to patient care areas and units in a timely manner:
- Delivers meds to proper location including but not limited to: ADC, Med Room, or a nurse if requested
- Updates machines with current date for drug
- Outdates meds in ADC at each delivery to machine
- Returns meds from the floors when needed
Understands process of loading and unloading:
- Fills ADC accurately by consistent use of scanner when required
- Loads meds in a neat precise manner without overfilling pocket
- Is able to troubleshoot minor equipment issues with ADC
- Is able to reboot equipment as needed
Uses exceptional customer service skills/communication to resolve issues:
- Answers phones and triages phone calls that need a pharmacist
- Communicates well with nursing and other staff outside of the pharmacy department
Maintains a high degree of professionalism within and outside the department:
- Maintains excellent working relationships with others
- Dresses professionally
- Maintains a neat, clean, and organized work area
- Represents the Department of Pharmacy and acts as liaison if needed when outside the department
- Complies with HIPAA policies
- Supports the training of new staff
- Manages time effectively and prioritizes accordingly
Responsible for the daily accurate documentation of logs including but not limited to:
- Refrigerators
- Hood cleaning
- Eye wash
Reports any omissions or errors.
Understands the importance of excellent record keeping, accuracy, and handoffs when dealing with Controlled Substances:
- Immediately reports any concerns/discrepancies to pharmacist or supervisor
Completes work assignments within an acceptable time frame:
- Uses time and resources to the best possible advantage for successful completion of job responsibilities
- Develops and maintains efficient working relationships
- Is reliable in respect to attendance
- Is reliable in respect to punctuality
- Recognizes the importance of team efforts and partners with others to achieve positive outcomes
Is part of a team effort to ensure quality services:
- Offers creative solutions or alternatives to issues or concerns
- Produces quality results
- Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed
- Written and oral communication skills
- Basic math needed for compounding
- Ability to work in a team environment
- Ability to problem solve
- Ability to provide a high level of customer service to patients, visitors, and staff
- Performs gloved fingertip and media fill test as required
Is cooperative in interactions, treating customers with courtesy, respect, and compassion:
- Is patient when responding to questions and answers questions appropriately
- Responds to requests in a timely manner
- Handles interruptions in a skillful way
- Maintains a professional appearance and demeanor
- Strives to prevent/resolve customer concerns to the customer’s satisfaction
Is responsible for maintaining licensure CPhT and State registration as required.
$21.29-$31.10
Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721
1300 - 2130, 1430 - 2300
Evening
Yes
1199 Seiu United Healthcare Workers East
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
