Top 77 Service advisor Jobs in Fall River Ma

Automotive Service Advisor/Writer
Colonial Honda —North Dartmouth, MA
- $60,000 - $100,000 a year
- Full-time
- Bilingual
- Background check
- Sales
- Health insurance
- Dental insurance
Quick Apply
Assistant Service Manager/Service Writer
Battleship Harley-Davidson —North Dartmouth, MA
- $60,000 - $80,000 a year
- Weekends as needed
- ASE Certification
- Management
- Dealership
- Health insurance
- Dental insurance
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8d
Service Advisor (Experience only)
Tasca Automotive Group —Fairhaven, MA
- $65,000 - $110,000 a year
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Manager
Tasca Automotive Group —Seekonk, MA
- $90,000 - $150,000 a year
- Full-time
- Dealership
- 5 years
- Team management
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Mastria Automotive —Raynham, MA
- $70,000 - $100,000 a year
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Service Advisor - Honda Seekonk
Asbury —Seekonk, MA
- Full-time
- 18 years or older
- Dealership
- Pass drug screening
- Paid training
- Paid parental leave
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Service Advisor/Manager
Midas - Wall Enterprises Inc. —North Dartmouth, MA
- $60,000 - $90,000 a year
- Full-time
- Customer service
- Mid-level
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Service Manager (Customer Experience Leaders Encouraged)
Auto Care Plus —Fall River, MA
- $60,000 - $100,000 a year
- Full-time
- Background check
- Restaurant management
- Mid-level
- Paid training
- Health insurance
Quick Apply
SERVICE ADVISOR
BMW of Newport —Middletown, RI
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Service Advisor
Tesla —Providence, RI
- $19.04 - $36.72 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
Automotive Service Advisor
Nucar —North Attleboro, MA
- From $100,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
- Paid holidays
Quick Apply
SERVICE ADVISOR
Grieco Toyota —East Providence, RI
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Service Advisor
TASCA AUTOMOTIVE GROUP INC —Cranston, RI
- Full-time
- Dealership
- Mid-level
- Driver's License
Quick Apply
Service Advisor
Nucar —North Kingstown, RI
- From $100,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Automotive Business Development Center (BDC)
Grieco Ford —Raynham, MA
- $41,000 a year
- Full-time
- Dealership
- Customer service
- High school diploma or GED
Quick Apply
Retail Accounts Service Writer II (Manheim New England)
Cox Automotive —North Dighton, MA
- $20 - $30 an hour
- Overtime
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
Automotive Service Advisor
Copeland Toyota —Brockton, MA
- $72,000 - $100,000 a year
- Full-time
- Dealership
- English
- Mid-level
- Paid training
- Dental insurance
Quick Apply
Automotive Service Manager/ Assistant Manager
Midas - AMG Enterprises —Fall River, MA
- $60,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Retail management
Quick Apply
Experienced Service Advisor
Nucar —North Kingstown, RI
- From $100,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
16h
Service Administrator
Alta Equipment Group —Middleborough, MA
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Paid holidays
Quick Apply
7d

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service advisor jobs near fall river ma

Automotive Service Advisor/Writer

Colonial Honda
North Dartmouth, MA

Quick Apply

Job Details

Full-time
$60,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Bilingual
Service writing
Customer communication
Automotive repair
Sales
Customer service
English
Driving
Dealership experience

Full Job Description

Colonial Honda of Dartmouth is a leading provider in automotive sales, repair and maintenance. Our team of experts work together to provide our customers with seamless experience in the automotive Sales & Service Repair industry.

Position Summary:

The Service Advisor is responsible for providing exceptional service and support to our customers. The position provides information regarding customer needs, problems, complaints, and solutions. The Service Advisor also communicates with the Mechanics & Parts department to ensure parts availability to maintain timely services.

Additionally, automotive Service Advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Duties:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommends corrective procedures and prepare work orders for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Write a brief description of the customer’s concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.

Duties: (cont. )

Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up to date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned.

Position Skills :

Strong written, and variable communication skills with the ability to effectively interact with others in team.

Ability to perform duties in a fast-paced environment, able to prioritize tasks and work independently, while maintaining effective communications with colleagues.

Ability to work both independently and under pressure in stressful situations while meeting deadlines within a fast-paced environment.

Strong computer skills, ability to learn quickly from instruction provided by management or supervisors or from other employees as deemed appropriate.

Knowledge of automotive repair or maintenance services is an asset however, training provided when necessary.

Full-time Permanent

Salary: Up to $ 100,000 Plus Bonuses

Benefits Included as Requested

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Shift:

Day shift

Work Days:

Monday to Friday
Rotating weekends

Work Location: In person

Quick Apply

Refine Your Search

service advisor jobs in fall river ma

Automotive Service Advisor/Writer

Assistant Service Manager/Service Writer

Service Advisor (Experience only)

Automotive Service Manager

Service Advisor

Service Advisor - Honda Seekonk

Service Advisor/Manager

Service Manager (Customer Experience Leaders Encouraged)

SERVICE ADVISOR

Service Advisor

Automotive Service Advisor

SERVICE ADVISOR

Service Advisor

Service Advisor

Automotive Business Development Center (BDC)

Retail Accounts Service Writer II (Manheim New England)

Automotive Service Advisor

Automotive Service Manager/ Assistant Manager

Experienced Service Advisor

Service Administrator

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