Top 87 technical support analyst Jobs in falls church, va

Mortgage/Equity Systems Support Analyst
Zillion Technologies —Vienna, VA
- $22 an hour
- Overtime
- Hybrid work
- Writing skills
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
11h
FSR Analyst-Germany
DCI Solutions —Washington, DC
- $120,000 - $165,000 a year
- Full-time
- Classroom
- 5 years
- Java
- Profit sharing
- Paid training
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6d
Network Event Management Quality Assurance Analyst
CACI International, Inc. —Springfield, VA
- $86,600 - $181,800 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
4d
Customer Support Analyst (5312)
cBEYONData + SMX —Arlington, VA
- $71,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- US work authorization
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7d
Customer Support Analyst (5312)
SMX —Arlington, VA
- $71,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- Continuous improvement
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7d
Service Desk Analyst
RIVIDIUM —Alexandria, VA
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Junior Tier-1 Analyst
Everforth ECS —Falls Church, VA
- Entry level
- Under 1 year
Education & Training Analyst
Booz Allen —Arlington, VA
- $53,000 - $108,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Flexible spending account
Information Technology Support Analyst
Mayvin, Inc. —Alexandria, VA
- Full-time
- Microsoft Outlook
- Computer Science
- Military
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Helpdesk Tier 1 Analyst
equinoxys —Great Falls, VA
- Email
- Office
- Bachelor's degree
- Computer skills
Help Desk Analyst
CACI —National Harbor, MD
- $51,800 - $106,200 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
8d
Tier 2 Help Desk Analyst
SecuriGence —Arlington, VA
- Full-time
- Mid-level
- Windows
- Microsoft Office
Associate Systems Analyst
Rare —Arlington, VA
- Full-time
- Mid-level
- Office
- Windows
8d
Analyst, Technical Service
Washington Nationals Baseball Club —Washington, DC
- $30.53 - $33.65 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
- Opportunities for advancement
Quick Apply
Project Analyst, Oracle AMS Talent Module
Deloitte —McLean, VA
- $53,300 - $105,000 a year
- Full-time
- Oracle
- Mid-level
- Bachelor's degree
5d
Service Desk Analyst
Omniscius Consulting —Arlington, VA
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Information Systems Analyst
F&A Technologies LLC —Arlington, VA
- 5 years
- Writing skills
- Office
Quick Apply
HELPDESK ANALYST
Technology Information Systems, LLC —Washington, DC
- Email
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
Computer Systems Support Analyst
Tata Consultancy Services —Reston, VA
- $60,000 - $65,000 a year
- Microsoft Outlook
- Data analysis skills
- Mid-level
Service Desk Analyst
Strategic Operational Solutions —Arlington, VA
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply

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technical support analyst jobs near falls church, va

Mortgage/Equity Systems Support Analyst

Zillion Technologies -
Vienna, VA

Quick Apply

Job Details

Full-time | Contract
$22 an hour
11 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Writing skills
Research
Mortgage industry
Functional testing
SQL
Data interpretation
Query management
Technical Proficiency

Full Job Description

Mortgage & Equity Systems Support Analyst

Overtime: Overtime will be available based on business needs
Contract Length: 6 months ( with possible extensions )
Location : Remote and Onsite thrice a week - Vienna, VA

Compensation*

Rate : $22/hr on W2

*This is the targeted compensation range for this role per hour. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k)

As a business support specialist the goal is to support our business partners with knowledge of the mortgage/equity process from start to finish. The role requires a strong understanding of how real estate lending systems function and work together along with being familiar with the home buying process, refinancing process, and equity process. Applicant must have strong communication skills, writing skills and troubleshooting skills. Basic SQL queries are used and sometimes require updates, applicant will need to be familiar with SQL. The role will entail troubleshooting complex tickets related to mortgage and equity. Expected to be able to understand the mortgage/equity system issue at hand and successfully troubleshoot. Collaborate with various other teams, vendors, internal team members, and leadership. During system outages or degradations BSS must collaborate with production team members to ensure systems are stabilized and provide a root cause analysis for the incident that occurred while also sending mass communications to the business to keep our partners informed. The job requires weekends and off hours on a rotation schedule for Saturday coverage and weekend system validations.

Qualifications:

Ability to work independently and in a team environment.
Entry level knowledge of real estate systems and processes
Advanced research, analytical, and problem-solving skills
Advanced skill applying research and interpretation of findings to respond to requests for information
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations.
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Advanced verbal and written communication skills

Responsibilities:

To receive escalated, moderately complex and/or urgent inquiries related to member accounts, General Ledger accounts, or systems, policies, and procedures
To research and respond to branch and member impacting escalated situations, moderately complex account errors, and system issues under supervision
To assist with comprehensive testing and implementation of enhancements to existing software, and of new systems
Analyze, research, and resolve problems and discrepancies related to member accounts/loans
Ensure software/systems meet regulatory and procedural requirements
Develop and recommend enhancements to improve operational processes and procedures
Identify and detect errors/omissions; resolve or arrange for the resolution
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Perform research for process improvements
Recommend corrective action when discrepancies occur
Test and implement software and/or processes
Work with other business units to resolve systems and equipment issues
Perform other duties as assigned
The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."

Pay: $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance

Work Location: Hybrid remote in Vienna, VA 22180

Quick Apply

Refine Your Search

technical support analyst jobs in falls church, va

Mortgage/Equity Systems Support Analyst

FSR Analyst-Germany

Network Event Management Quality Assurance Analyst

Customer Support Analyst (5312)

Customer Support Analyst (5312)

Service Desk Analyst

Junior Tier-1 Analyst

Education & Training Analyst

Information Technology Support Analyst

Helpdesk Tier 1 Analyst

Help Desk Analyst

Tier 2 Help Desk Analyst

Associate Systems Analyst

Analyst, Technical Service

Project Analyst, Oracle AMS Talent Module

Service Desk Analyst

Information Systems Analyst

HELPDESK ANALYST

Computer Systems Support Analyst

Service Desk Analyst

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