Top 39 Health advocate Jobs in Falls Church Va

Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Receptionist
PDS Health —Falls Church, VA
- $17 - $24 an hour
- Part-time
- Hospitality
- Dental office
- Computer literacy
- Health insurance
- Dental insurance
Patient Financial Advocate, Healthcare Financial Operations
Amazon.com Services LLC —Arlington, VA
- $57,400 - $86,100 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Health insurance
Patient Services Representative
Prism Vision Group —Fairfax, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Patient Services Coordinator - Vision Care
Prism Vision Group —Vienna, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
1d
Clinical Access Specialist
MedStar Health —Washington, DC
- $19.55 - $34.25 an hour
- Full-time
- High school diploma or GED
- LPN
- Typing
Patient Safety Manager
Dominion Hospital —Falls Church, VA
- $96,000 - $120,000 a year
- Full-time
- Master of Social Work
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coodinator
Virginia Cancer Specialists —Reston, VA
- Full-time
- Microsoft Outlook
- Research
- Mid-level
2d
Electronic Health Records Manager
Community of Hope —Washington, DC
- $90,000 - $100,000 a year
- 8 hour shift
- 5 years
- HIPAA
- Office
- Continuing education credits
- Paid holidays
Surgical Scheduler
Virginia Cancer Specialists —Fairfax, VA
- Full-time
- Surgery
- Mid-level
- Perioperative Care
- Paid holidays
- Health insurance
2d
Quality Assurance Director
City of Alexandria, VA —Alexandria, VA
- $108,982.12 - $138,413.60 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Beneficiary Services Representative PEBLO
Professional Performance Development Group —Andrews AFB, MD
- $25 - $30 an hour
- Full-time
- Word processing
- Writing skills
- Research
Quick Apply
Medical Clinic Coordinator II
Bread For The City —Washington, DC
- $24.04 - $26.44 an hour
- Online Application
- Spanish
- HIPAA
- English
Quick Apply
Access Specialist I
MedStar Health —White Plains, MD
- $18.70 - $32.72 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Payor Clearance Specialist
Children's National Hospital —Silver Spring, MD
- $48,672 - $81,120 a year
- Full-time
- Bilingual
- Mid-level
- 3 years
Payor Clearance Associate-1
Children's National Hospital —Silver Spring, MD
- $43,326.40 - $72,196.80 a year
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
8d
Payor Clearance Associate
Children's National Hospital —Washington, DC
- $43,326.40 - $72,196.80 a year
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
Revenue Cycle Specialist - Denial Management
United Theranostics —Bethesda, MD
- $26 - $30 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative-Vision
Prism Vision Group —Bethesda, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
1d

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Patient Contact Center Representative (Remote)

Mosaic Pharmacy -
Sterling, VA

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Customer communication
HIPAA compliance
Microsoft Outlook
Client rapport building
HIPAA
Care documentation
Microsoft Teams
Office phone management
Quality data entry
Customer data entry

Full Job Description

Patient Contact Center Representative (Remote)

Fully Remote • US Remote • Mosaic Patient Contact Center

Company Overview

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people’s health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.

RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients’ most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.

How You’ll Make a Difference

In this role, you will serve as a frontline point of contact between Mosaic Pharmacy Service and the patients we care for, handling inbound and outbound calls with professionalism and empathy and helping patients understand and navigate their medication regimens.

Your work directly supports medically complex and vulnerable seniors across the country, giving them reassurance, continuity, and the confidence to get more from the medicines they take every day.

What You’ll Do

Handle a high volume of inbound and outbound calls, following standard scripts and protocols while actively listening to patients and caregivers to assess needs and coordinate next steps, including confirming or rescheduling new patient visits.
Provide information about pharmacy services, including medication delivery, refill scheduling, and prescription status.
Document all interactions accurately in pharmacy and CRM systems.
Route calls to pharmacists or the appropriate pharmacy team members based on clinical or urgent needs.
Assist patients with insurance, co-pays, prior authorizations, and general pharmacy questions.
Escalate complex or sensitive concerns to supervisors or pharmacists.
Follow quality assurance standards on every call, including HIPAA and internal operating procedures.
Meet contact center performance metrics, including average handle time, call resolution rate, and quality scores.
Participate in regular training to stay current on pharmacy policies, procedures, and systems.

Compensation

The expected pay range for this position is $18.00 to $20.00 per hour. Actual compensation within the range is determined by factors including experience and skills.

Benefits

RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:

Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
A Health Savings Account with company contributions
A 401(k) retirement plan with an employer match
Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
An Employee Assistance Program and a benefits Customer Advocate service
Paid time off and paid company holidays
Company-provided equipment
Support for professional development and training

What We’re Looking For
Required

At least 1 year of contact center, patient-facing provider office, or customer service experience.
Proven ability to manage a high volume of calls while consistently meeting performance targets.
Strong, conversational communication style with the ability to build rapport and handle patient interactions with professionalism and empathy.
Exceptional attention to detail and accurate data entry for clear, compliant documentation.
Comfort following standardized scripts to ensure clarity, consistency, and compliance.
Proficiency in Microsoft Outlook and Teams, with the ability to learn new software systems quickly.
Familiarity with healthcare compliance, including HIPAA.
Ability to work independently from a dedicated, distraction-free home office and handle continuous calls throughout the workday.
Reliable home internet of at least 100 Mbps with wired ethernet access. Mosaic provides the computer equipment; you provide your own workspace furniture and a secure, quiet space. Applicants within 30 miles of Sterling, Virginia may be asked to come on site for training or technology support.
Availability to work assigned shifts Monday through Friday between 8:00 a.m. and 7:30 p.m. Eastern, plus Saturday 9:00 a.m. to 2:00 p.m. Schedule assigned upon hire.
Must be authorized to work in the U.S. without company-sponsored visa sponsorship.

Preferred

Prior experience with CRM systems and enrollment communications.
Pharmacy experience.
Bilingual English and Spanish.

Conditions of Employment

All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.

Equal Employment Opportunity

RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Recruitment Fraud Notice

All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.

Quick Apply

Refine Your Search

health advocate jobs in falls church va

Patient Contact Center Representative (Remote)

Customer Service Advocate II (In-Office)

Receptionist

Patient Financial Advocate, Healthcare Financial Operations

Patient Services Representative

Patient Services Coordinator - Vision Care

Clinical Access Specialist

Patient Safety Manager

Patient Care Coodinator

Electronic Health Records Manager

Surgical Scheduler

Quality Assurance Director

Beneficiary Services Representative PEBLO

Medical Clinic Coordinator II

Access Specialist I

Payor Clearance Specialist

Payor Clearance Associate-1

Payor Clearance Associate

Revenue Cycle Specialist - Denial Management

Patient Service Representative-Vision

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