Top 19 Computer user support specialists Jobs in Fargo, Nd

IT Support Engineer – Onboarding Specialist
NetCenter Technologies —West Fargo, ND
- $55,000 - $65,000 a year
- Full-time
- 6 years
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Marvin —Fargo, ND
- Full-time
- Research
- Windows
- Associate's degree
- Profit sharing
- Paid parental leave
2d
AI Annotation Specialist
Innodata Inc. —Fargo, ND
- $9 an hour
- Full-time
- English
- Research
- Mid-level
Quick Apply
AI Training Specialist
Innodata Inc. —Fargo, ND
- $15 an hour
- Full-time
- Remote
- English
- Mid-level
- Master's degree
Quick Apply
Warehouse Specialist- Part Time
Diamond Game —Moorhead, MN
- Part-time
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Experienced Professionals
Kynite —Fargo, ND
- Full-time
- Mid-level
- HTML
Trailer/SRI Repair Specialist
U-Haul —Dilworth, MN
- $17 - $19 an hour
- Urgently hiring
- Computer literacy
- Driver's License
- Driving
- Profit sharing
- Paid holidays
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Fargo, ND
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
3d
Distribution Center Master Data Specialist
Border States Industries, Inc. —Fargo, ND
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Paid holidays
5d
Epic Certified Business Systems Analysis Specialist-Clinical Service Desk-remote
NTT Ltd —Fargo, ND
- Full-time
- Remote
- 5 years
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
2026-2027 School Year Library Media Specialist
Fargo Public Schools —Fargo, ND
- $47,393 - $91,468 a year
- Full-time
- School experience
- Teaching Certification
- Mid-level
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Product Specialist
NaiL —United States
- $65,000 - $80,000 a year
- Full-time
- Remote
- CRM software
- Mid-level
- APIs
- Work from home
- Professional development assistance
Quick Apply
9d

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computer user support specialists jobs near fargo, nd

IT Support Engineer – Onboarding Specialist

NetCenter Technologies
West Fargo, ND

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Implementing network security protocols
Field service
Customer service
Technical documentation
Bachelor of Science
In-person customer service
Hardware maintenance
Microsoft Exchange
Endpoint Detection and Response (EDR)
Virtualization tools
Bachelor's degree
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Remote access management
Remote access software
WAN
Server virtualization
Networking equipment (troubleshooting support)
Technical writing
VPN management
Time management

Full Job Description

Job Title: IT Support Engineer – Onboarding Specialist

Reports to: Operations Manager

Job Description:

We are looking for a highly skilled and motivated IT Support Specialist to join our dynamic team. In this role, you will provide Tier 1–2 help desk and onsite support while leading customer onboarding and offboarding processes. You will play a key role in delivering consistent, secure, and standardized implementations across hosted and cloud environments.

PAY BASED ON EXPERIENCE

Basic Functions:

Help Desk & Onsite Support (Tier 1–2):

Provide Tier 1–2 help desk support, including troubleshooting user, system, and network issues.
Provide onsite and remote support for Microsoft technologies (Windows Server, Exchange, SQL, SharePoint,
Administer hosted and cloud solutions aligned with customer needs.
Provide support for cybersecurity-related issues, including:
Endpoint Detection & Response (EDR)
Multi-Factor Authentication (MFA)
Identity and access troubleshooting (Azure AD, Active Directory, SSO)
Implement and support remote access solutions (VPN, Terminal Services, Citrix).
Provide support for WAN/LAN connectivity, routers, firewalls, and network security.
Monitor alerts, respond to service tickets, and ensure timely resolution.
Provide onsite and remote support for Microsoft technologies (Windows Server, Exchange, SQL, SharePoint, Microsoft 365, VMWare).

Client Onboarding & Offboarding:

Lead and manage onboarding/offboarding processes for new and departing clients.
Coordinate with internal teams to ensure smooth transitions and standardized service delivery.
Collaborate with the cybersecurity team to onboard clients into security platforms
Setup user accounts, devices, access controls, and standardized configurations.
Maintain onboarding documentation, checklists, and continuous process improvements.

Remote Access Solution Support:

Provide remote technical support to end-users via phone or internet.
Assist with backups, restoration, and system maintenance.
Diagnose hardware and software issues and perform system updates.
Support VPN, Terminal Services, Citrix environments.
Assist with system updates, patches, and maintenance tasks.

Additional Duties and Responsibilities:

Escalate issues that exceed Tier 2 scope or SLA thresholds.
Align technology delivery with customer business goals.
Maintain accurate technical, onboarding, and project documentation.
Collaborate with service coordinators, engineering teams, vendors, and customers.
Contribute to project work and implementation efforts as scheduled.

Knowledge, Skills, and/or Abilities Required:

Proven work experience in IT support, including help desk, onsite support, and remote technical assistance.
Familiarity with Microsoft's core business applications and virtualization technologies.
Knowledge of WAN and LAN connectivity, routers, firewalls, and security.
Experience in implementing and supporting remote access solutions (VPN, Terminal Services, Citrix).
Ability to diagnose and troubleshoot hardware and software issues.
Strong customer service and communication skills.
Cyber Security knowledge is a plus, including experience with EDR & SIEM tools.
Proficiency in maintaining accurate technical and project documentation.
Solid problem-solving skills and the ability to work effectively under pressure.

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree (BA/BS) in Computer Science or a related field, or an equivalent combination of certifications, education, and experience.
6+ years of IT experience.

Benefits:

Competitive salary based on experience and qualifications.
Health, vision and dental benefits included.
Performance-based incentives.
Full on-the-job training & support.
Fun working environment and culture.
Great opportunity for advancement.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job.

Other duties may be assigned as needed.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

West Fargo, ND 58078 (Required)

Work Location: In person

Quick Apply

Refine Your Search

computer user support specialists jobs in fargo, nd

IT Support Engineer – Onboarding Specialist

IT Support Specialist

AI Annotation Specialist

AI Training Specialist

Warehouse Specialist- Part Time

Experienced Professionals

Trailer/SRI Repair Specialist

Seasonal, Operations Technical Specialist (Part Time)

Distribution Center Master Data Specialist

Epic Certified Business Systems Analysis Specialist-Clinical Service Desk-remote

2026-2027 School Year Library Media Specialist

Military Service - U.S. Navy, Information Technology Professional

Product Specialist

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