Top 5 Client services associate Jobs in Fargo, Nd

Veterinary Client Services Associate
Two Rivers Veterinary Hospital —West Fargo, ND
- $17 - $19 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Inside Sales | Customer Service
CASH-WA DISTRIBUTING CO OF FARGO LLC —Fargo, ND
- $19.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
5d
Client Service Specialist
PrimeNumbers —Fargo, ND
- $20 - $30 an hour
- Hybrid work
- Office
- Administrative experience
- QuickBooks
Quick Apply
13d
Office Manager / Client Service Associate
Prairiewood Wealth Management —Fargo, ND
- $45,000 - $75,000 a year
- Online Application
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- Dental insurance
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Inside Sales | Customer Service
CASH-WA DISTRIBUTING CO OF FARGO LLC —Fargo, ND
Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry skills (10-key). Resolve customer concerns promptly and professionally.
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5d
Customer Service/Inside Sales
Midland Garage Door —West Fargo, ND
Professional and courteous demeanor on and off the phone. If you have a background in sales or customer service (preferred in building supplies, construction,…
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client services associate jobs near fargo, nd

Veterinary Client Services Associate

Two Rivers Veterinary Hospital
West Fargo, ND

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Job Details

Full-time
$17 - $19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Computer operation
Operator switchboards
Phone communication
Customer service
Interviewing clients
Computer literacy
Microsoft Office
Medical scheduling
Managing clients in a customer support role
Medical records
Organizational skills
Communication with pet owners
Telephone systems
Medical terminology
Veterinary terminology
Office phone management

Full Job Description

Purpose:

The overall purpose of a Veterinary Client Services Associate at Two Rivers Veterinary Hospital is to closely & compassionately interact with clients and their 4-legged family members, perform duties related to veterinary care and treatment, process invoices and payments, and provide support to the veterinarians and other team members.

This position requires practice knowledge of hospital organization and services, basic rules and regulations of animal patient treatment and practical knowledge of the standard procedures, veterinary records and terminology used in the hospital. The receptionist position is a very busy area of the practice so it is important to focus on the work at hand. Clients get their first impression of our clinic in the first few seconds they walk in the door.

Required:

Customer service experience
Phone skills - answering incoming calls, make outgoing calls, using proper phone etiquette.
Ability to operate a multiple-line telephone system
Basic computer knowledge
Learn and follow the hospital policies
Strong ability to multitask
Be comfortable dealing with all sorts of clients. This will at times include dealing with clients that are dealing with different emotions.
Experience with animals - preferred
Positive & Enthusiastic attitude
HAVE FUN!

Client Communication

Follow established hospital guidelines for communicating with clients in different types of situations such as general questions, scheduling appointments, routine and non-routine medical questions, patient emergencies, euthanasia, prescription refills, etc.
Handle basic questions regarding hospital services, fees and patient care and treatment in with the hospital policies. Appropriately direct other questions to the veterinarians, office manager and/or other team member.
Use effective listening skills to obtain necessary medical and personal information from the client. Concerns of any potential client problems, complaints and handle appropriately.

Hospitality

Welcome clients and patients to the practice as soon as they walk through the front door.
Always have a happy face on when with the clients.

Scheduling

Use a computerized scheduling program to schedule out-patient, surgical and hospitalized patients.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Work Location: In person

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client services associate jobs in fargo, nd

Veterinary Client Services Associate

Inside Sales | Customer Service

Client Service Specialist

Office Manager / Client Service Associate

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