Top 305 Customer representative Jobs in Fargo, Nd

Aftermarket Customer Support Representative
BHC Equip Division LLC —Fargo, ND
- From $65,000 a year
- Extended hours
- Dealership
- 5 years
- Merchandising
- Health savings account
- Paid holidays
Client Success Representative (Remote)
Demand.com —Fargo, ND
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Support Representative
Five Star Call Centers —Fargo, ND
- $14 an hour
- Full-time
- Remote
- Organizational skills
- Computer skills
- 1 year
- Paid training
1d
Outside Sales Representative
Sir Speedy —Fargo, ND
- $35,000 - $55,000 a year
- Full-time
- Mid-level
- Travel
- In-person
- Travel reimbursement
- Paid training
Quick Apply
4d
Measure Technician
Confidential —Fargo, ND
- $18 - $22 an hour
- Full-time
- Clean driving record
- Customer service
- Word processing
- Mileage reimbursement
Quick Apply
Sales Representative + Sign-on Bonus
DaBella —Fargo, ND
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Sales Representative
Vita Roofing —Fargo, ND
- $50,000 - $200,000 a year
- Full-time
- Background check
- Clean driving record
- Office
- Health insurance
- Flexible schedule
Quick Apply
Fargo, ND Customer Service Liaison- Military
Command Management Services, Inc. —West Fargo, ND
- $17.75 - $24.02 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- Military
- Health insurance
- Dental insurance
1d
Outside Sales Representative
Northern Engine & Supply —Fargo, ND
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Business development
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Retail Team Lead - Sales
Northern Tool & Equipment Company, Inc. —Fargo, ND
- $16.00 - $22.50 an hour
- Weekends as needed
- Spanish
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lease Sales Representative - Business Development / B2B
Penske Truck Leasing —West Fargo, ND
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
7d
Outside Sales Representative - Lubricants
Schaeffer Specialized Lubricants - Great Plains —Fargo, ND
- $50,000 - $250,000 a year
- Contract
- Sales
- No background check
- Business development
- Flexible schedule
- Referral program
Quick Apply
Avis Budget Sales Representative
Avis Rent-A-Car —Fargo, ND
- $14 - $16 an hour
- 8 hour shift
- 18 years or older
- Driver's License
- Entry level
- Health insurance
- Dental insurance
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —North Dakota
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Fargo, ND
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Sales Manager
Big Iron Auction Company —Fargo, ND
- $70,000 - $90,000 a year
- Full-time
- Office
- Driver's License
- Driving
- Health insurance
- Dental insurance
Quick Apply
Route Sales Representative (RSR)
Golden Waffles —Fargo, ND
- Full-time
- Clean driving record
- Customer service
- Mid-level
10d
Sales Representative - Fargo, ND
American Waterworks —Fargo, ND
- Clean driving record
- Driver's License
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Account Manager
EJ Welch —Fargo, ND
- Full-time
- Mid-level
- Driver's License
- Travel
- Health insurance
- Dental insurance
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —West Fargo, ND
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement

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Aftermarket Customer Support Representative

BHC Equip Division LLC -
Fargo, ND

Apply Now

Job Details

From $65,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Texting/chatbox tools
Spreadsheets
High school diploma or GED
Video conferencing software
Customer support
Telephone systems
Productivity software
Video conferences (communication methods)
Dealership experience
Video conferencing systems operation

Full Job Description

Who is Brandt Holdings?

Brandt Holdings was developed by the late Ace Brandt. Ace was an entrepreneur and leader in the agricultural and Fargo communities. The company has diversified and operates across five divisions: Agriculture, Industrial, Real Estate, Entertainment, and Hospitality. Though the company continues to grow, it is rooted in the original mission: "We are a customer focused company providing innovative services and solutions, by surrounding ourselves with the very best people and products."

Position Summary

The Aftermarket Customer Support Representatives are responsible for providing rollover customer call support for all dealership locations, along with supporting online order transactions through ACCESS and shop.deere.com. The successful candidate will provide detailed part information to customers and complete the sales transaction from inquiry to invoice when possible. The Aftermarket Customer Support Representative will use a combination of tools including phone, text, email, chat, and video to provide excellent service to customers. Outbound, proactive contacts will be made to inform customers about purchase opportunities for John Deere parts and service products. The successful candidate will also provide administrative support for other Parts activities when not engaged with customers.

Job Responsibilities

Receive calls that roll over from all store locations or are immediately delivered from select locations based on volume needs.
Triage customer inquiries to answer questions, complete transactions, or ensure the best possible follow up by appropriate personnel.
Manage the ACCESS and shop.deere.com online order processes to complete transactions in cooperation with the store locations and ensure thorough follow-up with customers.
Complete select outbound call, text and email campaigns with customers to promote parts and service opportunities.
Support other customer call initiatives, including emergency after-hours call support, in cooperation with the store locations.
Complete administrative duties including online stock maintenance, rebate submissions, and other program administration as needed.
Support the bulk fluids programs by proactive and reactive customer contact, as well as scheduling, in cooperation with the Corporate Parts Distribution Analyst and the Bulk Oil route drivers.
Work with the Corporate Parts Analyst team to analyze inventory, facilitate transfers, and optimize surplus returns to ensure the highest quality and breadth of stock across the organization.
Support the store locations with incidental projects and needs, such as physical inventory, merchandising, bin or location reassignments, or filling in for parts personnel in special circumstances (may require overnight stays)
Provide training to current and new parts employees in areas of knowledge or expertise
Demonstrate a genuine concern for the company while exhibiting outstanding communication skills and cooperating with other departments and locations.
Promote teamwork, maintain a positive attitude, and support the concept of one face to the customer.
Execute other responsibilities and duties as assigned by the supervisor.

Qualifications

5+ years of John Deere dealership experience, assisting customers at the parts counter or as a field aftermarket sales representative.
Thorough knowledge of the EQUIP business system in a John Deere parts sales environment.
Exceptional customer service skills demonstrated through direct customer sales and support interactions in previous roles.
Technical knowledge or ability to quickly adopt and utilize various communication technologies including call system management, group and one-on-one text, email, live chat, video, or other communication media as adopted by the company.
Advanced Microsoft Office skills with emphasis on Microsoft Excel capabilities.
Ability to effectively communicate individually and in group settings with customers and employees.
Willingness to work extended hours, split shifts, and weekends when required.
High School Diploma or GED equivalent required.

Preferred Qualifications

Experience with a Customer Relationship Management software preferred.

Benefits

Brandt Holdings offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.

Compensation

The following represents Brandt Ag compensation estimation based on market data and placement of internal employees. This position offers a base salary starting at $65,000, with higher compensation available based on experience and qualifications. The role is also eligible for performance-based incentive opportunities.

Always Moving Forward. Always Rising Up.

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Refine Your Search

customer representative jobs in fargo, nd

Aftermarket Customer Support Representative

Client Success Representative (Remote)

Customer Support Representative

Outside Sales Representative

Measure Technician

Sales Representative + Sign-on Bonus

Sales Representative

Fargo, ND Customer Service Liaison- Military

Outside Sales Representative

Retail Team Lead - Sales

Lease Sales Representative - Business Development / B2B

Outside Sales Representative - Lubricants

Avis Budget Sales Representative

B2B Account Executive, Outside Sales

Entry Level Insurance Sales Agent

Sales Manager

Route Sales Representative (RSR)

Sales Representative - Fargo, ND

Account Manager

Sales and Operations Management Trainee

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