Top 43 Helpdesk technician Jobs in Farmingdale, Ny

IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
Quick Apply
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Helpdesk Support Technician
Wilen New Media LLC —Melville, NY
- $22 - $26 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
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9d
Level I Helpdesk Technician
Acture Solutions Inc —Hauppauge, NY
- $40,000 - $55,000 a year
- Full-time
- Windows
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
Service Desk | Field Technician
Nebulas Technology LLC —Babylon, NY
- $65,000 - $85,000 a year
- Full-time
- Background check
- Google Workspace
- Azure
- Health insurance
- 401(k) matching
Quick Apply
1d
IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Technician I (Evening Shift)
New York Institute of Technology —Old Westbury, NY
- $57,000 - $65,000 a year
- Weekends as needed
- Classroom
- Office
- Windows
- Paid holidays
- Paid time off
IT Support Technician
East/West Industries, Inc. —Ronkonkoma, NY
- $21 - $31 an hour
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
6d
Technical Support Specialist
BioIVT —Woodbury, NY
- $24 - $27 an hour
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
Desktop Support Technician - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $52,000 - $55,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Level 1 NOC Technician
Custom Computer Specialists —Hauppauge, NY
- $42,000 - $45,000 a year
- On call
- Azure
- Computer Science
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician - Long Island
Core BTS —Long Island, NY
- $18 - $22 an hour
- Full-time
- Computer Science
- Mid-level
- Fair chance
- Paid training
- Paid holidays
IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
- $80,000 - $105,000 a year
- Full-time
- Azure
- Research
- Mid-level
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Port Chester, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Level 2 Help Desk Technician
Apex Technology Services —Stamford, CT
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
10d
Help Desk Support Technician, Tier II (Onsite, Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Systems Administrator Level 5
Metropolitan Transportation Authority —Jamaica, NY
- $86,703 - $123,862 a year
- 8 hour shift
- Computer science
- Computer Science
- 11+ years
13d
Desktop Support Engineer (Dispatch /On-call)
Axiom Technologies —Stamford, CT
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Data Center Operator Technician
Total Deployment Solutions —Stamford, CT
- Overtime
- Mid-level
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply

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IT Support Technician

H2M architects + engineers -
Melville, NY

Quick Apply

Job Details

Full-time
$24 - $34 an hour

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

Desktop computer repair
Record keeping
Computer operation
Project documentation
Testing and evaluation
Equipment installation
Software implementation
Equipment troubleshooting
Routine inspections
Mid-level
Software installation
User training (technical support)
Office equipment preventive maintenance
Internal employee customer service
Desktop (troubleshooting support)
Computer management
System testing
Hardware configuration
Customer support ticket management
Data entry
Networking equipment (troubleshooting support)
Organizational skills
Systems analysis
Desktop administration
Equipment inventory management
Associate's degree
Research & development
Communication skills
IT department experience
Ticketing system technical support

Full Job Description

H2M architects + engineers, a multidiscipline architectural, engineering, and environmental consulting firm has an opening for an IT Support Technician. This person will be responsible for installing, maintaining, testing, and repairing computer systems, networks, and components. They will utilize basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the H2M community.
Job Responsibilities

Provides technical applications and related IT support for company-wide software applications, which include testing, troubleshooting and/or analysis.
Install, configure, and maintain software applications.
Performs routine preventive maintenance on systems software, applications, hardware, networking, and communications.
Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
Assists with the implementation of technology projects with moderate scope and impact.
Provides individual instruction and/or training to users on new or updated technologies.
Maintains and updates record keeping systems and billing information; may document projects and update and maintain user instructions.
Assists with tracking inventory of computer equipment, hardware, tools and supplies.
Performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors.
Assists with the review, evaluation and recommendation of solutions related to hardware and software acquisitions and/or network updates.
Assists with research and development initiatives and in the implementation of new technologies.
Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Assists with the evaluation and comparison of potential new software applications.
Performs miscellaneous job-related duties as assigned.

Education and Qualifications

Associate degree or higher and some prior IT experience working in IT support, helpdesk or similar role with computer networks and/or systems maintenance.
Knowledge of PC software and systems; technical aptitude; and desire to learn.
Ability to manage multiple priorities and excellent follow-up skills.
Experience managing and supporting remote offices and users is highly desirable.
Experience in working within a tech support ticketing system a plus.
Working knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
Knowledge of current technological developments and trends, including but not limited to cloud services (i.e. Microsoft 365)
Strong interpersonal and communication skills and the ability to work effectively with a wide range of end users.
Ability to provide directions to staff to resolve technological issues.
Ability to communicate technical guidance and instruction to end-users on the use of PC applications and systems.
Ability to determine, analyze and resolve computer problems.
Ability to coordinate hardware, software, and/or network solutions.

Additional Requirements:

Ability to lift and carry at least 30 lbs.
Must be able to occasionally travel to other H2M locations for IT support.

Standards of Performance

Demonstrates a courteous and professional approach to solving problems by interacting with staff at all levels
Follows and adheres to the highest level of customer service expectations, for both internal and external clients
Displays a positive attitude and ensures that members of the team are following company standards
Responds to requests in timely fashion

The salary range for this role is $24/hour to $34/hour.
The employment offer may deviate from this published range based on a variety of factors, including but not limited to, experience, specialty, knowledge, education, geography and/or related certifications – not related to any applicant’s characteristics protected by local, state or federal law. Note: The salary or hourly rate indicated does not include other forms of compensation or benefits.

Pushing boundaries, redefining design.

The employment offer may deviate from this published range based on a variety of factors, including but not limited to, experience, specialty, knowledge, education, geography and/or related certifications – not related to any applicant’s characteristics protected by local, state or federal law. It is also important to note that salary or hourly rate indicated does not include other forms of compensation or benefits.

About H2M:
While we have grown into a large firm over the past 90 plus years, we remain dedicated to preserving our small company connections. It is our intention to always stand as one H2M with a mission that is built around:

Our People: It’s our people that create our culture, execute our projects, service our clients, support our communities, and help make our company a great place to work.
Our clients: Our clients are “why” we exist as an organization. We have the experience, expertise, and skillsets that our clients do not have yet are needed to solve the problems of the built environment.
Our communities: We commit to creating a safe environment that fosters thriving and healthy communities through our contributions and support for numerous charitable, educational, and community-based causes and organizations.

At H2M, we’re more than just the services we provide. We are a team of over 500 professionals with the knowledge, ability, and desire to create something truly impressive. When we ask for the best of you, it is right to ask for the best of the company. Your growth is our growth. Your success is our success. We are in this mission together, so let’s see it through together.

Our Benefits

H2M continuously strives to provide our employees and their families a comprehensive benefit experience surrounding their physical and financial well-being. We offer healthcare and wellness benefits, 401(k) retirement savings with up to 6% employer matching contributions with 100% vesting schedule, annual and spot bonus performance programs, flexibility and paid time off. We also offer tuition assistance for continuing education & professional licensure, student loan debt repayment program, technology allowance and excellent professional development programs that are custom designed for employees at all levels. H2M continually supports their employees through different Employee Resource Groups, such as Diversity and Inclusion, Sustainability, Women’s Initiative and Young Professionals.

Equal Opportunity

H2M is proud to be an equal opportunity workplace committed to equal employment opportunity regardless of race, creed, color, religion, ancestry, sex, age, national origin, marital status, citizenship status, physical or mental disability, sexual orientation, gender identity and/or expression, genetic information, pregnancy status, childbirth, related health conditions or reproductive decisions, status as a protected veteran or any other characteristics protected by Federal, State or local law. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

Come for the job, stay for the challenge!

www.h2m.com

EOE/M/F/D/V

Quick Apply

Refine Your Search

helpdesk technician jobs in farmingdale, ny

IT Support Technician

Service Desk Technician

IT Helpdesk Support Technician

Level I Helpdesk Technician

Service Desk | Field Technician

IT Helpdesk Technician

IT Technician I (Evening Shift)

IT Support Technician

Technical Support Specialist

Help Desk Technician

Desktop Support Technician - JFK Airport

Level 1 NOC Technician

IT Support Technician - Long Island

IT Help Desk - Supervisor

Now Hiring IT and Telecom Field Technicians

Level 2 Help Desk Technician

Help Desk Support Technician, Tier II (Onsite, Stamford, CT)

Systems Administrator Level 5

Desktop Support Engineer (Dispatch /On-call)

Data Center Operator Technician

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