Top 10 Quality assurance analyst Jobs in Farmingdale, Ny

Fraud Quality Assurance Analyst
Teachers Federal Credit Union —Hauppauge, NY
- $27 - $31 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Dental insurance
- Tuition reimbursement
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Bank Secrecy Act (BSA) Quality Assurance and Testing Analyst
Teachers Federal Credit Union —Hauppauge, NY
- $31 - $42 an hour
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Dental insurance
- Tuition reimbursement
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Quality Informatics Analyst: In-Office Position
Vocational Instruction Project —Bronx, NY
- $70,000 a year
- Monday to Friday
- Microsoft Excel
- HIPAA
- Mid-level
Contact Center Quality Analyst
Teachers Federal Credit Union —Hauppauge, NY
- $24.80 - $29.00 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Dental insurance
- Tuition reimbursement
Quick Apply
Environmental Quality Analyst 1
Pace Analytical Services —Melville, NY
- $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Wellness program
- Health savings account
10d

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Fraud Quality Assurance Analyst

Teachers Federal Credit Union -
Hauppauge, NY

Quick Apply

Job Details

Full-time
$27 - $31 an hour

Benefits

Dental insurance
Tuition reimbursement
Paid time off
Pension plan
Vision insurance
401(k) matching
Employee discount

Qualifications

Confidential information handling
Financial fraud investigation
Bank experience
Anti-Money Laundering (AML) compliance (compliance procedures implemented)
QA/QC
Credit union experience

Full Job Description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary:

The Fraud Quality Assurance Analyst is responsible for performing ongoing quality assurance reviews on processes, procedures and workflows to determine process gaps, timeliness of reviews, tracking for annual procedure reviews, and remediation recommendations to improve the fraud function.

Education and/or Experience:

Associate's degree or a minimum of four years directly related experience required
Minimum four years financial fraud experience required
Quality assurance experience within a financial crime function in BSA or Fraud within a banking or credit union industry required
Intermediate knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations required
Intermediate knowledge of quality assurance best practices within the fraud industry specific to credit unions or banking required
CFE or CFCI preferred
Verafin case management system preferred
Ability to maintain confidentiality, independence and sound judgement

Job Responsibilities:

Performs ongoing sample testing in accordance with quality assurance methodology practices on detections, investigations, and other fraud department processes
Reviews alerts/cases in Verafin
Partners and performs sample testing on fraud related processes outside of the fraud department
Tests and validates Salesforce ticket referrals, branch escalations, email escalations, other referral channels
Ensuring departments follow proper fraud escalation procedures
Writes in-depth reports on findings and work with the fraud leadership team on recommended practices and process improvements to improve the fraud function
Documents findings, partners with Enterprise Risk Management (‘ERM’) Team for exceptions tracking, and tracks metrics on a monthly basis for reporting for the fraud leadership team
Exercises sound judgment to independently identify process gaps and recommendations for process improvement for the fraud department
Works cross functionally with other departments that have fraud related processes by testing cases referred to the fraud department to ensure all the required information and supporting documentation is complete, along with following fraud escalation protocols in accordance to standard operating procedures
- Performs other duties as needed upon request by immediate supervisor

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

Paid time off for vacation, personal days, and holidays
Fully-funded pension plan
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $27.00-$31.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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quality assurance analyst jobs in farmingdale, ny

Fraud Quality Assurance Analyst

Bank Secrecy Act (BSA) Quality Assurance and Testing Analyst

Quality Informatics Analyst: In-Office Position

Contact Center Quality Analyst

Environmental Quality Analyst 1

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