JOB TITLE: Human Resources Coordinator
REPORTS TO: Director of Operations
FLSA STATUS: Exempt
This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills and responsibilities.
About the AHA
Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi million dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers guides residents through every step of the housing journey, from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling.
At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most.
Our Core Values
Integrity - We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards.
Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward.
Adaptability - We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve.
Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all.
Job Summary:
The Human Resources Coordinator supports the day-to-day human resources operations of the organization, including employee support and engagement, HR administration, recruitment coordination, and compliance.
This role ensures that HR processes are implemented consistently and in alignment with organizational policies and applicable laws. Working closely with the Director of Operations, the Human Resources Coordinator manages the organization’s Professional Employer Organization (PEO) relationship with ADP TotalSource, supports employees and managers, maintains HR systems, and contributes to a positive and inclusive workplace environment.
ESSENTIAL FUNCTIONS/DUTIES:
Employee Relations & Experience
Serve as a point of contact for employee and supervisor HR-related questions and concerns
Support employee relations matters, including documentation, issue resolution, and performance-related conversations, escalating complex or sensitive situations as appropriate
Participate in meetings related to employee concerns and performance management
Promote consistent and fair application of organizational policies and practices
Support employee engagement and recognition efforts
Assist in coordinating employee engagement activities and initiatives (such as appreciation events, celebrations, and internal programs) that strengthen morale, retention, and overall workplace culture. Additionally, provides staff support to AHA’s internal Inclusion, Diversity, Equity, Anti-Racism, Systems-Thinking (IDEAS) committee.
In collaboration with the Director of Operations, coordinate and support personal and professional development opportunities that contribute to employee growth, skill-building, and long-term success
HR Operations & Compliance
Manage HR processes within ADP TotalSource, including onboarding, status changes, and terminations
Process employee status changes and maintain accurate, confidential personnel records
Conduct background checks and employment eligibility verification (I-9 compliance)
Support internal HR audits and compliance-related documentation
Ensure HR practices are carried out in compliance with federal, state, and local employment laws
Serve as a liaison between employees and ADP TotalSource for benefits and leave-related questions
Support open enrollment coordination and related communications
Track and coordinate required trainings, certifications, and compliance requirements
Utilize ADP systems to maintain data accuracy and generate reports as needed
Maintain knowledge of HR trends, regulatory changes, and best practices
Hiring & Onboarding
Coordinate full-cycle recruitment activities, including sourcing, screening, interviewing, and onboarding
Support hiring managers throughout interviews and candidate selection, ensuring a consistent and equitable hiring process
Coordinate onboarding processes, including required screenings, documentation, and policy acknowledgements, ensuring all employee records and systems are accurately updated
Support managers in preparing for and orienting new employees, including coordination of role-specific training and early-stage integration
Provide early-stage employee support to ensure a smooth transition into the organization
Coordinate offboarding processes, including completion of required documentation and system updates, ensuring return and documentation of company property, and conducting exit interviews as appropriate
Other Responsibilities
Key Qualifications
Experience
At least 3–5 years of progressive Human Resources experience
Experience supporting employee relations and handling workplace situations with consistency and sound judgement
Demonstrated ability to build positive working relationships and contribute to a respectful, collaborative workplace environment
Experience working with Human Resources Information Systems (HRIS) (ADP or PEO experience preferred)
Experience in a nonprofit or multi-site environment is a plus
Bachelor’s degree in Human Resources, Business Administration, or a related discipline is preferred, but not required
Skills and Competencies:
Strong knowledge of human resources principles, practices, and applicable employment laws
Excellent verbal and written communication skills
Strong interpersonal and conflict resolution skills
High level of organization and attention to detail
Ability to manage multiple priorities and meet deadlines
Ability to handle sensitive information with confidentiality and professionalism
Proficiency with Google Workspace and HRIS systems (ADP or similar preferred), with overall comfort learning and using new technology
The successful candidate will be:
Thoughtful and professional in their approach to sensitive situations, exercising strong judgment and integrity
Someone who remains calm and composed in challenging situations and stays focused on solutions-oriented outcomes
Able to build positive working relationships across teams while maintaining appropriate professional boundaries
A clear and effective communicator who can navigate sensitive conversations with professionalism and respect
Adaptable and responsive to changing needs, with a practical approach to problem-solving and managing multiple priorities
Someone who is motivated by mission-driven work and values contributing to an organization that serves the community
We encourage applicants who:
Have lived experience with homelessness or housing insecurity, with insight into both the barriers and opportunities that come from these circumstances.
Demonstrate a passion for using personal experience to support others and advocate for meaningful change.
Offer a firsthand understanding of systemic challenges connected to poverty and economic insecurity.
Full Time Employees
Benefits Summary 2026
At AHA, we believe in empowering our team with a comprehensive benefits package that evolves to meet changing needs. The AHA is a dynamic organization committed to making a difference, we offer a diverse array of perks designed to support your personal and professional growth. Here's a sneak peek at what awaits you:
Generous Time Off
13 full paid holidays and 5 half-day paid holidays (details in personnel policies)
Paid Time Off (PTO) accrued every pay period for vacations and personal time
2 floating holidays for your discretionary use
Up to 40 sick hours per year, accrued pay period by pay period
3 days of paid bereavement leave for immediate family or close relationships
Comprehensive Health Coverage
Health insurance through Aetna
HSA eligible plan options with a generous company contribution
Coverage available for employee, family, and dependents with options that are fully paid by the AHA
For full-time employees working at least 30 hours a week
Dental insurance via Guardian Dental
Vision care from VSP Vision Care
Financial Security and Planning
Life and Accidental Death & Dismemberment (AD&D) insurance
Voluntary buy-up option available
Long-Term Disability insurance through MetLife
401(k) plan administered by Mutual of America; employer contributions begin after 1 year of service
Immediate enrollment option for payroll deferral and rollovers
Company base contribution of 3.5% of your base salary after 1 year
Company match up to 3.5% of your contributions after 1 year
Automatic 1% enrollment if no action taken within 30 days of hire
Safe Harbor plan: 3.5% base contribution is immediately vested upon eligibility; no employee deferral required
Professional Development
Opportunities for training, certification, and continuing education
Costs covered by AHA for pre-approved programs
Tuition reimbursement up to $1,500 per year
Work-Life Balance and Support
This comprehensive package is designed to support your health, wealth, and personal growth while working at the AHA. Each benefit is carefully chosen to enhance your work experience and provide security for you and your family. As you settle into your new role, we encourage you to explore these benefits fully and take advantage of the opportunities they present for your professional and personal development.
