At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Job Summary:
Responsible for performing a wide variety of clerical duties and administrative support for the laboratory. Accessions, unsupervised, all laboratory specimens and those sent to reference labs via the central processing process. Performs specimen receipt, centrifugation, distribution, and sample preparation. Provides quality, customer service in a timely and courteous manner. Performs patient registration and ensures proper handling and distribution of specimens throughout the laboratory.
Essential Job Functions and Responsibilities:
Service/Productivity/Professional
Routinely completes assigned work on time. Completes STAT requests within defined turnaround times.
Verifies that the appropriate specimen has been received for the test requested. Maintains the integrity of the specimen.
Provides quality Customer Service in a timely and courteous manner.
Check inventory and rotate supplies; restock supplies when necessary.
Confirms all patients’ demographics using departmental guidelines and updates for appropriate accessioning in the computer system.
Recognizes limitations/resourcefulness of their competency within the realm of the job description.
Effectively interacts with Laboratory personnel from all departments to resolve routine issues.
Demonstrates appropriate use of the LIS system to complete assigned tasks.
Maintains a safe work environment in the laboratory by meeting all regulatory standards and following Universal Precautions.
Presents to the department prepared to work in a timely fashion according to scheduled hours.
Performs additional tasks/assignments/projects to benefit the organization.
Keeps an orderly work area.
Adheres to the Laboratory dress code policy.
Assures quality control
Prepares standard solutions and reagents and maintains Laboratory equipment in good working order.
Carries out all activities following established procedures to ensure the attainment of quality control standards. Complies with all safety and related rules/regulations.
Performs related duties
In the absence of a Supervisor, or as assigned, assumes responsibility for section activities.
Performs additional related duties as assigned.
Troubleshoots technical problems involving chemicals and equipment.
Educational / Minimum requirements:
High School diploma or High School Equivalency Required.
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Annual Mandatory Training Requirements. Fire/Annual Safety/Infection Control annually. Other programs as mandated by the Hospital.
Requirements:
Strong interpersonal skills. Adaptability and flexibility are necessary for work schedules and patient care requirements. Data entry, computer knowledge, and customer service skills are required. Good command of the English language, computer skills, and medical terminology, ICD-10 coding, medical office/ hospital experience desired. Strong attention to detail is needed as well.
Physical Requirements:
Walking, standing, sitting, and bending are required. Must work under the stress of time constraints and heavy workload demands requiring accuracy. Position requires the ability to constantly lift light objects less than 20 lbs., perform moderately difficult manipulative skills, arm-hand steadiness, and hand-eye coordination skills; walk, stand and sit for prolonged periods; see objects closely and hear normal sounds with some background noises.
Work Environment:
Employees are exposed to blood, body tissues and/or fluids and hazardous waste materials. Proper PPE is provided and expected to be used when handling all specimens.
Cognitive Requirements:
The position requires ability to concentrate on moderate detail with constant interruption and attend to tasks for more than 60 minutes at a time. Individual must be able to understand and relate to the concept behind specific ideas and remember multiple tasks given to themselves and others over long periods of time, able to communicate verbally, using advanced level vocabulary.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
