As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
Deliver technical training to customers and TRUMPF employees on TRUMPF machines, including product operation, maintenance, programming, and best practices. Conduct both standardized training courses at the Farmington Training Center or virtually, as well as customized training sessions at customer locations. During the first 1–2 years in this role, the primary focus will be on developing and enhancing training curricula, course materials, and instructional content before transitioning into a full-time Training Instructor role with a primary focus on course instruction.
Develop curriculae for new courses including writing course documentation (focus on Smart Factory topics).
Leverage internal network to create courses that meet customer needs.
Present training classes to TRUMPF personnel and customers on the applicable product line(s).
Evaluate existing training procedures and manuals and review with Training Supervisor.
Implement improvements to meet customer demand and to achieve highest customer satisfaction.
Regularly review and update curriculae in response to customer feedback or changes in technology.
Support the implementation of Training 4.0 strategies (i.e. virtual class rooms, smart factory topics).
Travel to customer locations and/or other TRUMPF facilities in the US and abroad for training or research needs (up to 25% travel).
Provide evaluations of TRUMPF Service Engineers while in training.
Participate in projects, Continuous Improvement and SYNCHRO activities.
Experience
An in-depth technical background is required, preferably on TRUMPF or other CNC sheet metal machine tool products. Experience with automation and smart factory topics a plus. Additionally, training and field service experience is strongly preferred. Must have strong oral and written communication skills as well as strong PC skills (OS, networking, Office).
Education
2-year technical school degree in Engineering or suitable equivalent of education / work experience.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [email protected]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.
