Top 22 Appointment scheduler Jobs in Farmington, Mn

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $23.47 - $31.33 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- 8 hour shift
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
Desk Operations Specialist
Mayo Clinic —New Prague, MN
- $20.98 - $29.19 an hour
- Full-time
- Computer literacy
- Windows
- Administrative experience
- Health savings account
- Health insurance
2d
Patient Services Coordinator
Fairview Health Services —Eagan, MN
- $20.83 - $29.40 an hour
- Word processing
- Administrative experience
- Clinic
- Continuing education credits
- Health savings account
6d
Appointment Scheduler
Summit Orthopedics —Woodbury, MN
- $18.77 - $23.46 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Entry level
- Profit sharing
- Disability insurance
8d
Appointment Scheduler
Midwest Ear, Nose & Throat Specialists —Woodbury, MN
- Full-time
- High school diploma or GED
- Driver's License
- 1 year
- Paid holidays
- Paid time off
Quick Apply
7d
Complex Scheduler
Fairview Health Services —Edina, MN
- $22.96 - $32.42 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
Patient Services Representative
Twin Cities Pain Clinic —Burnsville, MN
- $20 - $22 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Health savings account
1d
Complex Scheduler (Dermatology)
Fairview Health Services —Minneapolis, MN
- $22.96 - $32.42 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Appointment Scheduler
Minnesota Urology P.A. —Woodbury, MN
- $19.60 - $24.50 an hour
- Full-time
- Clinic
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Patient Services Coordinator - Rehab Scheduling
Fairview Health Services —Minneapolis, MN
- $20.83 - $29.40 an hour
- Full-time
- Word processing
- Inpatient
- Mid-level
- Continuing education credits
- Health savings account
Clinic Scheduler
Twin Cities Spine Center —Minneapolis, MN
- $19.50 - $24.00 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Quick Apply
3d
Complex Scheduler (Southdale Cardiology Clinic)
Fairview Health Services —Edina, MN
- $22.96 - $32.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Complex Scheduler (Dermatology and Mohs Surgery)
Fairview Health Services —Minneapolis, MN
- $22.96 - $32.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
5d
Complex Scheduler (Psychiatry)
Fairview Health Services —Minneapolis, MN
- $22.96 - $32.42 an hour
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
5d
Patient Scheduler
Clear Lakes Dental - Eden Prairie —Eden Prairie, MN
- $17 an hour
- Full-time
- Spanish
- Dental office
- No experience needed
- Paid training
- Health insurance
Quick Apply
Inside Sales Representative
Budget Exteriors, Inc. —Minneapolis, MN
- $16 - $18 an hour
- 8 hour shift
- Background check
- Construction site
- In-person
Quick Apply

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Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Hennepin Healthcare -
Minneapolis, MN

Apply Now

Job Details

Full-time
$23.47 - $31.33 an hour
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Customer data entry

Full Job Description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*

Applicants will need to be within a 100-mile radius of our downtown campus.

The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently—speaking with patients, scheduling appointments, documenting conversations, and resolving escalations—all while maintaining professionalism and composure in a dynamic environment.

The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.

Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.

Purpose of this position: Under general supervision, the Connection Advisor Outreach answers incoming calls and meets caller’s needs, confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for clinics or services using call center, electronic health record and departmental technology. Provides Outreach Services for assigned departments and programs, including but not limited to Centralized Referrals, Active Request Orders, Care Everywhere, and Discharge Appointments. Answers inquiries and questions, troubleshoots complex issues, and provides information. Promote patient and Provider satisfaction and advance the continuum of care.

RESPONSIBILITIES

Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages
Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures
Handles complex scheduling that often requires multiple appointments or with different providers and modalities
Obtains and accurately captures demographic and emergency contact information and patient’s health insurance information provided by the patient or caller
Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures
Assists with shadowing and mentoring newly onboarded Connection Advisor Associate, and Connection Advisor Intermediate and Senior team members
Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed
Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices
Completes all work assignments within the time allowed
Requests and processes payments for co-pays, pre-pays, and outstanding balances
Meets all key performance and call quality standards
Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed
Performs other duties as assigned, but only after appropriate training

The Connection Advisor – Outreach performs the same duties as the Connection Advisor – Intermediate and Senior but is distinguished due to these additional functions:

Supports all scheduling teams in the Connection Center by accepting overflow calls to ensure service level agreements are met
Makes outreach calls to coordinate higher levels of care appointments for internal and outgoing referrals. Includes work queue management, coordination of multi-level services, providers, procedures, and care rooms to meet the needs of the care plan
Assists inpatient care units with hospital discharge and referral scheduling
Partners with Clinics and Service departments to meet the clinical scheduling needs of the referral or order
Uses Epic or Outlook communication tools for timely status updates to patients, Providers, and referring facilities
Enters and creates a new patient record for incoming referral services to HHS accurately and efficiently. Prepares documents for transfer to the patient record using Epic scanning tools
Works in EPIC work queues following standard work and departmental policies and procedures
Handles Care Everywhere incoming messages regarding outside patient care, messages, or referrals
Processes incoming automated referral messages through the Mitel ACD system

QUALIFICATIONS
Minimum Qualifications:

High School Diploma
Two years data look-up/data entry experience
Two years’ experience in customer service involving complex analytical problem-solving skills
One year experience, a combination of Connection Advisor Associate, Connection Advisor Intermediate, and Senior positions
One year of remote work experience

-OR-

An approved equivalent combination of education and experience

Preferred Qualifications:

Two years of post-secondary education
Healthcare Call Center experience
Working knowledge of Epic cadence, prelude, workqueues, Care Everywhere, and MyChart
Patient registration experience
1 month of experience in Connection Advisor – Senior Position
Hospital and Outpatient Referral Coordinator experience.

Knowledge/ Skills/ Abilities:

Excellent organizational, analytical, critical thinking, and written and verbal communication skills
Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds
Ability to work in a team environment as well as independently
Critical thinking skills and ability to analyze situations quickly and escalate as needed
Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations
Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones
Basic knowledge of medical terminology and health insurance
Ability to work in a fast-paced, highly structured, and continually changing environment
High level of attention to detail
Active listening skills
Ability to work independently and remotely
Ability to become technically competent and are familiar with HHS’s computerized systems and ability basic troubleshooting that support operations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
For a complete list of our benefits, please visit our career site on why you should work for us.

Department: Connection Center

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Union

Min: $23.47

Max: $31.33

Job Posting: Aug-18-2026

Apply Now

Refine Your Search

appointment scheduler jobs in farmington, mn

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Desk Operations Specialist

Patient Services Coordinator

Appointment Scheduler

Appointment Scheduler

Complex Scheduler

Patient Services Representative

Complex Scheduler (Dermatology)

Appointment Scheduler

Patient Services Coordinator - Rehab Scheduling

Clinic Scheduler

Complex Scheduler (Southdale Cardiology Clinic)

Complex Scheduler (Dermatology and Mohs Surgery)

Complex Scheduler (Psychiatry)

Patient Scheduler

Inside Sales Representative

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