Role summary:
The Manager, Learning and Development leads the design, implementation, and evaluation of comprehensive training programs that align with business objectives and enhance workforce capabilities. This role involves collaborating with stakeholders to identify learning needs, developing content, and ensuring program effectiveness through performance analysis. The position also oversees associate development by providing coaching, mentoring, and feedback while maintaining compliance with company policies and standards. By fostering continuous learning and adapting strategies to evolving business requirements, the manager supports operational excellence and drives measurable improvements in employee performance and organizational outcomes.
About the team:
The team is dedicated to designing, developing, and maintaining comprehensive curricula for Sellers Support and Risk Operations within Walmart Marketplace. Leading a group of skilled instructional designers, the team focuses on creating effective learning strategies and content aligned with business goals. They collaborate closely with stakeholders to ensure training programs meet evolving needs, promote continuous improvement, and enhance performance. Emphasizing accountability and quality, the team supports associate development through coaching and feedback, driving operational excellence and fostering a culture of learning and adaptability across the organization.
What you'll do:
- Develop and implement learning and development strategies aligned with business goals to enhance associate performance and productivity.
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Build and maintain strong relationships with key stakeholders to support training initiatives and ensure operational continuity.
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Oversee the design, development, and delivery of complex training programs and performance support tools.
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Monitor program effectiveness by analyzing trainee performance and addressing improvement opportunities.
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Lead, mentor, and develop associates through coaching, feedback, and recognition to foster a high-performing team.
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Ensure compliance with company policies, ethics, and governance standards in all learning activities.
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Promote continuous learning by integrating best practices and emerging technologies into training solutions.
What you'll bring:
- Proven experience in learning and development strategy, including designing and implementing effective training programs.
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Strong stakeholder management skills to build relationships and align learning initiatives with business goals.
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Expertise in instructional design and content development tailored to and organizational objectives.
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Ability to measure program effectiveness through data analysis and continuous improvement practices.
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Knowledge of performance management principles to enhance associate productivity and development.
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Familiarity with emerging technologies, including artificial intelligence systems, to innovate learning solutions.
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Demonstrated leadership in mentoring, coaching, and developing team members to achieve results.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Instructional Design Software, Leading cross-functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
