Top 9 Parts advisor Jobs in Fayetteville, Nc

Automotive Service Advisor Fayetteville, NC
Main Street Auto —Fayetteville, NC
- $60,000 - $120,000 a year
- Email
- Dealership
- Mid-level
- High school diploma or GED
- Opportunities for advancement
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Service Advisor, Monday-Friday
Wiggs Auto, LLC —Fayetteville, NC
- $50,000 - $100,000 a year
- Full-time
- Computer literacy
- Mid-level
- 2 years
- Health insurance
- Dental insurance
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Service Advisor
Fayetteville Motors LLC —Fayetteville, NC
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Paid holidays
- Disability insurance
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Service Manager
Bleecker Buick GMC INC —Red Springs, NC
- Full-time
- Dealership
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Service Advisor
Fort Bragg Harley Davidson —Fayetteville, NC
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Paid holidays
- Disability insurance
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Automotive Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Fayetteville, NC
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
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4h

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Service Advisor, Monday-Friday
Wiggs Auto, LLC —Fayetteville, NC
Keep front area clean and maintained, present a professional appearance. Explain and show needed work to the customer and sell recommended repairs.
$50,000 - $100,000 a year
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Human Performance Advisor
Battelle —Fort Bragg, NC
Plan, develop and synchronize technical training, guidance, and programmatic and policy recommendations. Master’s degree in an accredited exercise science,…

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Germain Cadillac of Easton —Columbus, OH
Previous experience in automotive parts sales or related field preferred. At Germain, our mission is to attract, develop and retain exceptional people to…
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Germain Jaguar Land Rover of Easton —Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one…
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Automotive Service Advisor Fayetteville, NC

Main Street Auto
Fayetteville, NC

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Job Details

$60,000 - $120,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Experience working in the automotive repair industry
Attention to detail
Computer skills
Automotive service record keeping

Full Job Description

Why come work for Main Street Auto?

Earn Industry-Leading Pay
Enjoy Exceptional Benefits
Unlock Endless Career Growth Opportunities

Your next big move starts here—don't wait, apply today and drive your success forward!

We are seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor, you will play a pivotal role in providing exceptional customer service. You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.

3-5 years previous service advisor experience preferred

Responsibilities:

1. Customer Interaction:

- Greet customers and provide a warm, friendly, and professional atmosphere.

- Act as the main point of contact for customers, understanding their concerns and requirements.

- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.

2. Service Coordination:

- Schedule and confirm service appointments, ensuring efficient use of technicians' time and resources.

- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.

- Advise customers on appropriate services, maintenance schedules, and required repairs based on manufacturer recommendations and guidelines.

3. Cost Estimation and Approval:

- Prepare accurate and detailed cost estimates for parts, labor, and additional services required.

- Explain cost estimates to customers, providing clear and understandable explanations.

- Obtain customer approval for repairs, ensuring transparency and consent throughout the process.

4. Repair Order Management:

- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.

- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.

- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.

5. Customer Satisfaction:

- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.

- Handle customer complaints professionally and escalate as necessary to resolve them effectively.

- Strive to exceed customer expectations, providing personalized and exceptional service.

Requirements:

- High school diploma or equivalent (additional automotive education or certification is a plus).

- Proven experience as a Service Advisor in the automotive industry or a related field.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.

- Strong organizational and time management abilities to handle multiple tasks efficiently.

- Sound technical knowledge of automotive systems and repairs.

- Proficient computer skills and familiarity with automotive software and systems.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- Customer-oriented mindset with a commitment to delivering exceptional service.

Join our team as a Service Advisor and contribute to the success of our automotive service department by providing outstanding customer service and ensuring customer satisfaction.

Further questions about the job? Email us at: [email protected]

Pay: $60,000.00 - $120,000.00 per year

Work Location: In person

Quick Apply

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parts advisor jobs in fayetteville, nc

Automotive Service Advisor Fayetteville, NC

Service Advisor, Monday-Friday

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