Top 128 Phone representative Jobs in Fayetteville, Nc

Bilingual Patient Services Representative
Valleygate Holdings LLC —Fayetteville, NC
- Full-time
- Spanish
- Dental office
- English
Quick Apply
Customer Service Representative
CryptoGex —Fayetteville, NC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Receptionist-MMC
Ancora Education —Fayetteville, NC
- $20 - $23 an hour
- Part-time
- Office
- Ability to climb stairs
- Administrative experience
Quick Apply
4d
Customer Support Rep I
SYSTEL BUSINESS EQUIPMENT —Fayetteville, NC
- $35,000 - $40,000 a year
- Microsoft Outlook
- High school diploma or GED
- Typing
Office Assistant / Customer Service Representative
Shuttle Buddy —Fayetteville, NC
- From $13.50 an hour
- Part-time
- Bilingual
- Microsoft Word
- Google Workspace
- Employee discount
- Flexible schedule
Quick Apply
11d
Patient Care Representative
VILLAGE FAMILY DENTAL —Fayetteville, NC
- Full-time
- Dental office
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Animal Services Administrative Associate POS # 102000040
Cumberland County, NC —Fayetteville, NC
- $33,886.67 a year
- Full-time
- Word processing
- Writing skills
- Basic math
- Paid holidays
- Retirement plan
2d
Soldier Readiness Clerk
InfiniSource Consulting Solutions —Fort Bragg, NC
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
Sales Representative
Bleecker Buick GMC INC —Red Springs, NC
- $60,000 - $100,000 a year
- Full-time
- CRM software
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Wealth Management Trainee (NC)
Bankers Life —Fayetteville, NC
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply
Patient Service Representative
First Choice Community Health Centers —Spring Lake, NC
- Full-time
- Microsoft Word
- Dental office
- Microsoft Excel
Quick Apply
Inside Sales Representative
Mobile Communications America Inc —Fayetteville, NC
- $50,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Customer Service Representative - Part Time
Champion Home Builders —Lillington, NC
- From $15 an hour
- Part-time
- Bilingual
- Computer literacy
- Communication skills
- 401(k)
Quick Apply
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Fayetteville, NC
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
2d
Customer Service Representative
Two Men & A Truck —Hope Mills, NC
- $14 - $17 an hour
- Full-time
- Clean driving record
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
Patient Representative - Clinics - Full Time - Days
Cape Fear Valley Health System —Lillington, NC
- Full-time
- Writing skills
- English
- High school diploma or GED
Part-Time Sales Receptionist
Milan Laser Hair Removal —Fayetteville, NC
- Part-time
- Communication skills
- Entry level
- 401(k) matching
- Opportunities for advancement
Quick Apply
3d
Backroom 5am-12pm
Marshalls —Fayetteville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Customer Operations Team Lead
Eclerx —Fayetteville, NC
- Full-time
- Office
- 3 years
- Finance
Member Service Associate Apprentice
Fort Bragg Federal Credit Union —Fayetteville, NC
- Part-time
- Office
- High school diploma or GED
- Math
Quick Apply
4d

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Bilingual Patient Services Representative

Valleygate Holdings LLC
Fayetteville, NC

Quick Apply

Job Details

Full-time

Qualifications

Spanish
English

Full Job Description

We are looking for a patient services representative to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a patient services representative you will be the first point of contact for our company. Our patient services representative’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business.

You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a patient services representative, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Bilingual - Must be fluent Spanish speaking

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supports the philosophy, goals, and objectives of the Organization.

Supports and performs according to approved policies and procedures.

Participates as a team member in support of the total perioperative process.

Considers patient rights in performance of job duties and responsibilities.

Contributes to the progress and development of the approved Quality Assurance/Performance Improvement (QAPI) Program.

Supports risk management and participates in programs directed to patient and staff safety.

Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program.

Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.

Communicates effectively with patients, visitors, physicians, and co-workers.

Interactions are respectful and courteous.

Communicates effectively and professionally using a translator when necessary.

Documents that information received from the patient is disseminated to the appropriate people or departments.

Maintains and promotes professional competence through continuing education and other learning experiences.

Participates in committees, conferences, and quality management activities.

Seeks new learning experiences by accepting challenging opportunities and responsibilities.

Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.

Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements as requested with management approval.

Adheres to safety policies and procedures in performing job duties and responsibilities.

Reports observed or suspected violations, hazards, and noncompliance according to Valleygate Dental Surgery Center (VDSC) policy.

Observes safety measures in performance of job duties and responsibilities; reinforces compliance with safety policies and procedures.

Responds to emergency situations with competence and composure.

Interacts appropriately with various age groups.

Accurately assesses and interprets age-specific patient data.

Accurately interprets age-specific patient responses to questions and instructions.

Schedules procedures at VDSC following the established policies and procedures.

Properly identifies patient.

Obtains information needed to schedule surgery.

Reviews patient registration information for completeness and accuracy.

Schedules, cancels, confirms appointments, utilizes patient priority/referral list to fill cancellations.

Organizes, blocks slots and coordinates scheduling efforts for use by secondary schedulers.

Operates multi-line phones for customer assistance, creates new patient accounts and enters patient information (demographic/insurance/treatment) into computer.

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; certification in Healthcare Front Office Administration is a plus.
Bilingual (English/Spanish)

Quick Apply

Refine Your Search

phone representative jobs in fayetteville, nc

Bilingual Patient Services Representative

Customer Service Representative

Receptionist-MMC

Customer Support Rep I

Office Assistant / Customer Service Representative

Patient Care Representative

Animal Services Administrative Associate POS # 102000040

Soldier Readiness Clerk

Sales Representative

Wealth Management Trainee (NC)

Patient Service Representative

Inside Sales Representative

Customer Service Representative - Part Time

Medical Equipment Customer Service Representative

Customer Service Representative

Patient Representative - Clinics - Full Time - Days

Part-Time Sales Receptionist

Backroom 5am-12pm

Customer Operations Team Lead

Member Service Associate Apprentice

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