Top 74 Billing representative Jobs in Federal Way, Wa

Customer Service Rep
A Advanced Septic and Construction Services —Auburn, WA
- $25 - $30 an hour
- Full-time
- 5 years
- English
- Typing
- Paid holidays
- Disability insurance
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Patient Account Customer Service Representative
Proliance Surgeons, Inc. —Seattle, WA
- $21.30 - $33.54 an hour
- Full-time
- Remote
- Microsoft Outlook
- Medical office experience
- HIPAA
- Health insurance
- Paid time off
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9d
Admissions Coordinator, Home Health
Wesley At-Home —Federal Way, WA
- $26.04 - $37.53 an hour
- 8 hour shift
- Ability to walk for extended periods
- Writing skills
- English
- Paid holidays
- Health insurance
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7d
Billing Clerk – $52K–$62K | Full-Time | Paid Training
LARSON MOTORS INC —Fife, WA
- $52,000 - $62,000 a year
- Full-time
- Dealership
- Customer service
- Computer literacy
- Paid training
- AD&D insurance
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Patient Account Representative
Valley Medical Center —Renton, WA
- $24.92 - $41.65 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
Credit Administrative Clerk
Flow International Corporation —Kent, WA
- $23 - $30 an hour
- Hybrid work
- Office
- Analysis skills
- Organizational skills
- Disability insurance
- Health insurance
Patient Access Technician
Auburn Medical Center —Auburn, WA
- $24.35 - $37.06 an hour
- Full-time
- Surgery
- Customer service
- Inpatient
- Health insurance
- Dental insurance
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Senior Patient Accounts Representative
Swedish Health Services —Seattle, WA
- $31.68 - $47.05 an hour
- Full-time
- Remote
- Research
- Mid-level
- Finance
- Paid parental leave
- Paid holidays
17h
Call Center Assistant - Tukwila
Sound —Tukwila, WA
- $25.53 - $26.84 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Health savings account
9d
Patient Access Technician
Tacoma General Hospital —Tacoma, WA
- $24.88 - $37.85 an hour
- 8 hour shift
- Customer service
- Mid-level
- Children
- Health insurance
- Dental insurance
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13d
Authorization & Benefits Specialist
Proliance Surgeons, Inc. —Renton, WA
- $21.57 - $31.95 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
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Billing Representative - Per Diem
MultiCare Health System —Tacoma, WA
- $18.51 - $25.47 an hour
- Part-time
- Mid-level
- Accounting
- Health insurance
- Dental insurance
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Patient Access Specialist I
Franciscan Medical Group —Tacoma, WA
- $23.90 - $34.79 an hour
- Full-time
- No experience needed
- Clinic
- 1 year
8d
Patient Access Technician U
Good Samaritan Hospital —Puyallup, WA
- $23.14 - $35.22 an hour
- Full-time
- Acute care
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Patient Authorization and Referral Representative - Patient Access
Pacific Medical Centers —Seattle, WA
- $22.62 - $35.22 an hour
- Full-time
- Hybrid work
- Hospital
- Research
- Mid-level
- Paid parental leave
- Paid holidays
6d
Patient Account Representative 1
University of Washington —Seattle, WA
- $21.40 - $28.83 an hour
- Full-time
- Customer service
- 1 year
- Epic
1d
Remote Coder (CPC)
Proliance Surgeons, Inc. —Seattle, WA
- $24.70 - $44.46 an hour
- Full-time
- Remote
- Anatomy knowledge
- Microsoft Outlook
- Surgery
- Health insurance
- Paid time off
Quick Apply
Patient Access Technician
Good Samaritan Hospital —Puyallup, WA
- $23.14 - $35.22 an hour
- Part-time
- Acute care
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
9d
Accounts Receivable & Customer Service Representative
Shah Safari Inc —Kent, WA
- $23 - $26 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Service Representative Specialist
Motion Industries (MOT) —Kent, WA
- $29.81 - $38.73 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Rep

A Advanced Septic and Construction Services
Auburn, WA

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Paid sick time
Pet insurance

Qualifications

Phone communication
English
Customer engagement
Vendor communication
Dispatch software communication
Typing
Cross-functional collaboration
Computer-aided dispatch (CAD) software
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Inbound Customer Service Representative

Pay: $25.00 - $30.00 per hour

Job Type: Full Time

Job Overview

We are seeking a dedicated and enthusiastic Inbound Customer Service Representative to join our team. This role is essential in providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive experience.

Qualified candidates will have experience in service-based industries such as septic, sewer, plumbing, or HVAC. The ideal candidate is customer-focused, reliable, honest, and thrives in a fast-paced service environment. This individual must be able to work independently and collaboratively while consistently delivering a high level of service.

Duties

Respond promptly to inbound customer inquiries via phone, email, or chat
Use broad industry knowledge to resolve issues related to products and services
Maintain professional phone etiquette in all customer interactions
Analyze customer requests and provide accurate information and solutions
Document all customer interactions in the database for record-keeping
Perform accurate and timely data entry to ensure customer records are up to date
Meet service response time goals consistently
Meet daily close rate goals
Conduct outbound calls to follow up on customer issues or feedback and re-engage past customers to generate additional business opportunities
Communicate with customers clearly, professionally, and with empathy
Support sales efforts by promoting relevant products or services during interactions

Tasks

Receive incoming calls and make outbound calls
Provide sales support and accurate product and service information
Consistently book service calls accurately and efficiently
Complete data entry in ServiceTitan dispatch system
Maintain accurate records of service calls and related information
Determine service charges, collect deposits/payments, or arrange billing
Perform other duties as needed, including cross-training in related roles

Requirements

5+ years of experience in a fast-paced, high-volume call center
5+ years of experience in the septic, sewer, plumbing, HVAC, or similar service industry
Strong experience with dispatch software (ServiceTitan strongly preferred)
Proven track record of delivering exceptional, high-level customer service
Strong written and verbal communication skills for interacting with customers, vendors, and internal teams
Strong phone etiquette with the ability to handle a high volume of inbound calls professionally
Strong typing and data entry skills with high accuracy
Ability to quickly analyze situations and provide effective solutions under pressure
Detail-oriented with strong organizational and multitasking skills
Self-motivated with the ability to work independently with minimal supervision
Comfortable working in a team environment and collaborating across departments
Strong work ethic, reliability, and consistency in performance
Willingness to work a rotating on-call schedule after the training period
Familiarity with sales techniques is a plus
English proficiency (verbal and written) is required to perform essential job duties.

Preferred

Service Titan Experience

Benefits Package Includes:

Company Paid Medical for Employees ($25.00 bi-weekly employee contribution)
Dental Insurance – Supplemental Available (After 2 months)
Vision Insurance – Supplemental Available (After 2 months)
Company Paid $25,000 Life Insurance
401K - 4% Company Match
Paid Sick Leave - Earn 1 hour of sick leave for every 40 hours worked. Eligible for use after 90 days.
Paid Time Off (PTO) Plans - Available after 1 year of employment and tiered based on tenure.
Supplemental Insurance Options Available (Includes short-term and long-term disability, critical illness, accident, life insurance, and more)
Pet Insurance – Supplemental Available through United Healthcare
Professional Development Opportunities
Referral Bonus Program
Employee Discount Program
6 Paid Holidays (After 6 months of employment)
As a token of our gratitude, Veterans and Active Military Members Receive Veterans Day as an Additional Paid Holiday (After 6 months of employment)

Please see the job description for the entire list of qualifications.

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Refine Your Search

billing representative jobs in federal way, wa

Customer Service Rep

Patient Account Customer Service Representative

Admissions Coordinator, Home Health

Billing Clerk – $52K–$62K | Full-Time | Paid Training

Patient Account Representative

Credit Administrative Clerk

Patient Access Technician

Senior Patient Accounts Representative

Call Center Assistant - Tukwila

Patient Access Technician

Authorization & Benefits Specialist

Billing Representative - Per Diem

Patient Access Specialist I

Patient Access Technician U

Patient Authorization and Referral Representative - Patient Access

Patient Account Representative 1

Remote Coder (CPC)

Patient Access Technician

Accounts Receivable & Customer Service Representative

Customer Service Representative Specialist

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Inbound Customer Service Representative

Pay: $25.00 - $30.00 per hour

Job Type: Full Time

Job Overview

Duties

Tasks

Requirements

Preferred

Benefits Package Includes:

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