Top 367 Operations manager Jobs in Federal Way, Wa

Operations Manager
Northwest Ambulance —Fife, WA
- $125,000 - $175,000 a year
- Weekends as needed
- Clean driving record
- Driver's License
- Driving
- Health insurance
- Dental insurance
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12d
Rooms Division Operations Manager
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $82,000 - $83,500 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid jury duty
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Building Operations Manager
WaFd Bank —Seattle, WA
- $80,168.40 - $90,000.00 a year
- Full-time
- Senior level
- Communication skills
- Paid parental leave
- AD&D insurance
Operations Supervisor
Patterson —Kent, WA
- $27.79 - $36.12 an hour
- Full-time
- Mid-level
- Forklift
- Microsoft Office
- Wellness program
- Paid parental leave
5d
Supervisor - Airport Operations
United Airlines —Seattle, WA
- $80,235.90 - $98,066.10 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Sr. Operations Manager
Amazon.com Services LLC —Kent, WA
- $135,000 - $182,700 a year
- Full-time
- Management
- Construction site
- Engineering
- AD&D insurance
- Health insurance
Manager II, Escalation Operations
Pinterest —Seattle, WA
- $120,321 - $247,718 a year
- Remote
- 3 years
- Master's degree
- Bachelor's degree
10d
Operations Manager
RED DOT CORPORATION —Puyallup, WA
- $110,000 - $135,000 a year
- 7 years
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
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Hotel Operations Manager
IHG Hotels - Holiday Inn Express —Auburn, WA
- $75,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- 8 years
- Hotel
- Paid time off
- Employee discount
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Operations Manager
PGL —Seattle, WA
- Full-time
- 5 years
- Writing skills
- ERP systems
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Operations Manager, DS/SC West
Amazon.com Services LLC —Sumner, WA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
People Operations Manager
Sleep Doctor —Seattle, WA
- $120,000 - $130,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Dental insurance
- Flexible spending account
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12d
Program Manager, Talent Operations
Amazon.com —Seattle, WA
- $82,700 - $129,800 a year
- Full-time
- Mid-level
- 3 years
- Recruiting
- AD&D insurance
- Health insurance
Operations Manager
Amazon.com Services LLC —DuPont, WA
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
10d
Manager, Operations
Lineage Logistics —Tacoma, WA
- $80,168.40 - $135,600.00 a year
- Weekends as needed
- Customer service
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Operations Manager
PDS Health —Kent, WA
- $33.25 - $41.75 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Brand Operations Manager
Outdoor Research LLC —Seattle, WA
- Full-time
- Mid-level
- Office
- Commercial
Operations Manager
ODP Business Solutions —Kent, WA
- $80,168.40 a year
- Full-time
- Spanish
- Microsoft Outlook
- English
- Commuter assistance
- Health savings account
10d
Operations Manager
PTSolutions —Tukwila, WA
- $80,000 - $120,000 a year
- Full-time
- Clean driving record
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
OPERATIONS & WAREHOUSE MANAGER
MAIN STREET ESHOP —Auburn, WA
- $25 - $32 an hour
- Full-time
- Mid-level
- Forklift
- Warehouse
Quick Apply
12d

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operations manager jobs near federal way, wa

Operations Manager

Northwest Ambulance -
Fife, WA

Quick Apply

Job Details

Full-time
$125,000 - $175,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Team supervision
Operations coordination
Coaching
Staff scheduling
Team scheduling
Performance feedback (performance evaluation method)
Incident Escalation
Disciplinary action management
Team development
Driver's License
Incident management operations support
Mentoring
Emergency response procedures
Escalation handling
Clinical staff scheduling
Staffing management
Policy Development
Operations planning

Full Job Description

The Operations Manager (OM) is the regional leader accountable for the development, performance, and conduct of the Field Supervisors in an assigned region — North (Burlington + MLT) or South (Fife). The OM owns the people side of field operations across all shifts: mentoring and developing each Field Supervisor, owning quality and trend performance for the region, managing the schedule, and owning formal discipline and proper handbook application.

Where the Field Supervisor owns a single shift and the Operation Supervisor owns real-time command of the system during their on-duty window, the OM owns the cross-shift consistency of the region and the supervisors who run it — turning the Director’s goals into a developed, accountable FS tier and preparing those Field Supervisors for advancement to the Operation Supervisor role.

Essential Duties & Responsibilities

Field Supervisor Development & Accountability

Mentor and develop each Field Supervisor in the region; build sound, independent judgment and prepare Field Supervisors for advancement to the Operation Supervisor role.
Conduct regular, documented field observations and ride-alongs of each Field Supervisor.
Complete Field Supervisor evaluations on time, grounded in observation and KPI performance; submit to the DO for final approval.

Cross-Shift Consistency & Regional Performance

Own rolling regional performance — response-time compliance, unit hour utilization, overtime, and clinical quality — across all shifts and hubs in the region, distinguishing real trends from single-shift noise.
Ensure standards are applied consistently across day, night, and peak seats so a crew’s experience does not depend on which shift they work.
Compile the regional KPI package and submit it to the Director of Operations on schedule.

Schedule, Staffing & Coverage

Own the regional schedule and staffing fill; manage the vacancy pipeline and overtime against budget.
Maintain the staffing design so unit-to-FS coverage stays within the 1:13 ceiling at peak (green ≤ 1:10; amber 1:10–1:13; red above 1:13).
Monitor turnover and 90-day new-hire retention as early-warning trends and address root causes with HR.

Quality (QA / QI)

Own regional clinical QA/QI pass rates and trends; convert recurring gaps into targeted training in coordination with QA and Training.

Discipline & Handbook Application

Own formal corrective action for the region — Written Corrective Action and Written Final Corrective Action — and ensure consistent, defensible handbook application.
Receive escalations from Field Supervisors for any matter beyond verbal counseling / Letter of Discussion; document every step and track every open action to closure.

Customers, Complaints & Compliance

Own escalated hospital, facility, and personnel complaints in the region; track recurrence and fix the underlying cause.
Operate the region within the compliance program in coordination with HR and QA.

Coverage & Interim Backfill

Per the staffing model, no operational supervisor seat is left vacant: when an Operation Supervisor seat is short, an Operations Manager or a Field Supervisor steps up; the OM ensures interim coverage is arranged.

Performance Standards

The Operations Manager is evaluated against the Operations Manager KPI Document — the regional, cross-shift view of FS development, quality, staffing, attendance, and discipline. Targets are set by leadership against contracts, budget, and historical baselines.

Requirements

Qualifications

Demonstrated EMS operations leadership, including prior experience as an Operation Supervisor / Operations Supervisor, Captain, or equivalent supervisory role.
Proven ability to develop supervisors and to build and hold a supervisory structure accountable.
Strong written and verbal communication — capable of producing enforceable policy and clear, defensible disciplinary documentation.
Experience with performance management, progressive discipline, scheduling, and HR coordination.
Current state EMT or Paramedic certification/licensure [as required]; valid driver’s license and acceptable driving record.
Availability for critical-incident response outside administrative hours.
Familiarity with 911 and IFT BLS operations in a private ambulance environment.

Knowledge, Skills & Abilities

Ability to read and act on regional performance data and trends, distinguishing signal from noise.

Strong leadership, coaching, and supervisor-development skills; consistent and fair application of policy.
Sound judgment on escalation, formal corrective action, and cross-department coordination.
Clear written and verbal communication and accurate, factual documentation.

Physical Demands & Working Conditions

Primarily administrative, with field presence required for observations and incident response across all shifts and hubs, including nights, weekends, and holidays as needed.
Exposure to emergency scenes, varied weather, biohazards, and high-stress situations.
Must be able to lift up to 75 pounds at times.
Position requires varying times sitting; either driving or carrying out tasks at a desk.
Position requires full range of motion. Movements include but are not limited to standing, kneeling, stooping, reaching, pulling and pushing, lifting, and grasping.

Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to ensure the well-being and health of our employees.

We invest in your future with a 401(k)-retirement plan that includes an employer match of up to 5%, helping you build a long-term financial security.

We value work-life balance and offer paid time off (PTO), giving you the flexibility to rest, recharge, and take care of what matters most.

To maintain a professional and consistent appearance across our team, uniforms are provided to all employees, ensuring you always look your best while representing our company.

Wages:

The estimated annual compensation is $125,000 - $175,000

Work Location: In person

Quick Apply

Refine Your Search

operations manager jobs in federal way, wa

Operations Manager

Rooms Division Operations Manager

Building Operations Manager

Operations Supervisor

Supervisor - Airport Operations

Sr. Operations Manager

Manager II, Escalation Operations

Operations Manager

Hotel Operations Manager

Operations Manager

Operations Manager, DS/SC West

People Operations Manager

Program Manager, Talent Operations

Operations Manager

Manager, Operations

Operations Manager

Brand Operations Manager

Operations Manager

Operations Manager

OPERATIONS & WAREHOUSE MANAGER

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